Franklin Park Senior Living

Room was large and looked into a nice courtyard where birds and pet rabbits could be seen. The overall wing is very nice with beautiful furnishings so you don't feel as if you are in a facility. Staff is very kind and personable and very good with the seniors in their care. Food was ok.

Impressive physical facilities and friendly staff. Community feeling makes us feel confident that our patient would feel confident here. High cost is the deciding factor before our next visit.

The assisted living staff is very helpful and work with new residents to get them involved in activities. I would recommend the facility to others, however some residents do not seem to be happy with the management. We have not had any issues but a few residents are very vocal.

The facilities are clean and the staff is very friendly and helpful. My parents moved from the Assisted side to Memory Care after about six months. My parents seem to like it there as much as they could considering the circumstances.

Staff is fantastic!!!!Price is a bit steep, but considering the area and quality of life at FP, worth every penny!!

The peace of mind knowing my mom is safe and loved there is invaluable. They are eternally patient with her.

The facility is newly remodeled and beautiful - it's light, bright, and airy. It took a month or so to work out some medication kinks, but staff is friendly, helpful, and respectful. I wish they made more of an effort to get memory care patients to participate in activities w/the assisted living folks, as able, though. I chose the facility in large measure based on its activities, and it's disappointing that mom has to remember to tell them she wants to play games timely in order to get to play. Because she can't remember a schedule, anymore.

Friendly and caring staff, nice apartment- Mom didn't want it to look like a hospital room. Attentive staff with plenty of activity options. They look like they love their jobs. Super clean and good meals. Good communication too.

They are friendly, and answer any questions that I ask. We picked this community for our loved one because it was close to home.

The Grove on Forest Lane community has been renovated so the rooms and common spaces are nice. The staff seems very friendly and attentive.

In general, I think the staff is fine. I had some issues with the GM in addressing some issues for my mother. He was outright rude with me. The kitchen staff changes frequently and has had ongoing issues with food service quality as a result.

During a COVID-19 lockdown, they did not seem to handle the situation welll. Some of the staff members were nice, and some were not. The food was good, and was mostly to go meals. They barely had any activites. They can improve on keeping family members informed of what's going on.

It is a beautiful community, wonderful staff. They are struggling to find staff like a lot of companies and places are right now. They have failed to call the primary contact person for communication and they call another contact who is less helpful, even after repeated requests to call the primary contact listed on my loved one's record. The food is hit or miss. It would be helpful if they could make the food look less intuitional.

We chose Franklin Park Boerne because of the convenient location to us. The room sizes in memory care are pretty good and I would say adequate for the needs. It all boils down to the the staff members, everyone from the concierge at the front desk to the nursing staff and etc. They have all been excellent to work with. I would highly recommend the facility to other families looking.

They are great here. Franklin Park is in transition due to a staff turnover. They picked new staff members, and they will be great soon. Some of the activities available include billiards, prayer groups, beachball volleyball, bingo, movie nights, happy hours and more for the residents to choose from.

This was a nice community.

We chose Franklin Park because when you walk into memory care, it feels more like assisted living. It is high quality furnishings and does not feel institutional. They do not provide as many activities as we thought they would. My mom did end up in the hospital for some stomach problems that we warned the staff about. The food smells amazing, they cook it in assisted living and then deliver it over to memory care. The value for the money is great for us as well. I would tell others to make sure to get the med techs number that way you can call to check on them at anytime day or night. I would recommend to others looking.

This was a nice community, and it was too spread out for my loved one.

I really liked this facility. The facility that we went with was just closer to the house. Great facility and very good tour.

This was a very nice facility. The residents seemed busy. And were out of their rooms watching a movie which was nice. It did seem a little confusing with the hallways but good spaces and lovely.