Experience Senior Living

I had a pretty good tour experience with Heritage Crossing. The reason I did not choose this facility was because I am a maintenance guy and I could tell it was not kept up as well as another place I was looking into. It is also not as new though.

We chose Walnut Crossing because of the location of the room in the facility, my loved one has a hard time getting around and it was very close to the activity room. It is a very bright and cheery atmosphere and there are a lot of activities provided. I would absolutely recommend the facility to others.

We do a lot of arts and crafts here which I thoroughly enjoy, and we also have themed parties/activities. We helped hide Easter eggs for the families that have kids so they can do an Easter egg hunt here. The chef here is wonderful, we have great quality meals, nice portions and a great variety to choose from. We just had our Easter buffet which was good and based on my experience I would recommend this community to others

When we speak to our loved ones there, they are absolutely loving the meals and dining service. They have great activities, they are having so much fun keeping busy. They could improve more with the laundry maintenance, house keeping and basic needs. Other than that everyone is very friendly, and getting good care.

I really liked it here. Everything was very new. It was very clean. The food looked good, with lots of options to choose from. The rooms and the facility in general as well as the grounds were all a 5/5. The activities looked good. Everything was pretty much a 5/5, except this was probably the most expensive place that we looked at.

It is a good place in quality to care for your loved one. Very good decision my father is happy and we are too. They also provide great care.

I am very happy living here. I have only one comment. Since they are in the process of adding a new area to the community. I suggest that a nursing area be added. This will add the reason to become a resident.

I have lived at another in this community an find this better! The previous one I lost several item to theft. Staff here very friendly as well as helpful.

We had a great tour with The Waters, the facility and staff were all very nice but it was just too pricey.

Overall this is a good place. The staff are good. There has been a little bit of a turn over. They have taken my loved one on field trips to winery's and just trips to ride around. They also had a labor day picnic that the family was invited to and that was nice for us.

Newer and very nice. Staff was new. Director a month, head of nursing 3 weeks. Lots of staffing changes. Didn’t feel like the staff had a relationship with the residents

I would tell others to check it out. The new people and the staff answers all my questions. They try and respond in twenty-four hours. The community is very clean. They are pretty friendly to the families.

Demaree Crossings is worth checking out. It has a nice homey atmosphere. They offer a lot of floor plans. My mom has a two-bedroom unit and it is very spacious. The food is good. They have outdoor space for the residents to use.

I've finally found a place where there are people similar to me.

Being a new facility, Demaree is working to find a routine. We have experienced some hiccups, but I will say that they provide an opportunity for the residents to be heard (resident council) as well as a forum to discuss the quality of food services. Our resident currently has no additional help on a regular basis. We did have a weekend where some additional assistance was needed and Demaree came through for us. They have a great driver and often have road trips for fun as well as regular trips to the nearby shopping centers. There are lots of activities scheduled; that part depends on your family member’s interest. We’ve been there for 5 months. The resident count is slowly going up and the day to day schedule is finding it’s own “level”.

It’s a bit of a leap of faith to choose a brand new facility. The AL side had nice size apartments. We did a lunch there and the food was tasty and the chef was receptive to comments! We hope the activities are good- we did meet the director for that. The Memory Care side is also well-appointed and seems to really cater to those specific needs. [name removed] anticipates that need bas d on her siblings, so,that part played a role in her decision making too.

She was there in December and I thought it was nice that they had people coming in to play music on the piano. Their person nurses there that I thought were beyond fantastic. I felt like night there was a little bit of a staffing issue as there were some folks there who were very needy, including my mom. Mom had a private room and that worked out well. It was a little odd having people coming in and out of her room. Not much can be done about that, but I can see where that could be concerning to an elderly person. I imagine that facility is like other facilities when it comes to the door locked, and the staffing issue at night. Ideally, you would hope people sleep at night but with the clientele, there's a lot of people up shuffling around at night

The facility in general is very nice and well kept. I will say I think the rooms in the memory care could be cleaned more often. The staff is very friendly, but you do need to talk with them to go over exactly what you're wanting from them when it comes to the care of your family member. It took a few months of going back and forth with the staff before we were content on the care my grandpa was receiving. They also do a great job of posting on their Facebook page showing the activities and different things they do and I often see my grandpa on there exercising or doing creative stuff and that's really nice to see.

The senior staff are kind and helpful but they struggle to staff up properly. They have job fairs often and seem short handed often.