Experience Senior Living

Love It ... It's the Perfect place for her ! Thanks for your help in this matter ! It's a little concerning that they apear to be going through some Management changes, but I'm very pleased with the service, attention, facilities and programs they have !

My mom is very happy at Demaree. The staff are all pleasant. The food is excellent. My mom has gained some weight back that she had lost because of poor quality of food at another facility. I also thank A Place for Mom for all their help.

High rating. Very nice facility and knowledgable and caring staff. Truly a beautiful facility.

The visit was a delight. [Removed] was very informative. Hopefully mon and stepdad will get accepted and live a long and happy life here.

We chose Sugar Fork Crossing because it was more attractive and it had nice open spaces for activities and a courtyard as well. The facility is all one level so that makes things easy to navigate. Everything has been pretty good except for some of the medication dispensing - it seems like things get lost in translation sometimes. Overall I would recommend Sugar Fork Crossing to others.

Nice accommodations. Nice people. Overall I feel comfortable, safe, and at peace. Appreciate having my cats - my buddies!

The staff have gone above and beyond to make my dad comfortable and a feel of “home”. They have helped me as a daughter to deal with the changes in his health and memory.

I was very shocked when I received the bill from the pharmacy they use it was outrageous and I was told I would be charged an additional fee if I choose another pharmacy. It's definitely a racket. We are at their mercy, so they take advantage whenever they can.

The cleanliness and the Activities Director. The Executive Director could be more involved with the residents and generally be a little more accessible.

The most important thing for me was getting long care health insurance. I moved out of Sancerre yesterday because I didn't want to pay [fee removed] a month. My insurance never came through,. I loved the residents and made some great friends. Another area needing improvement was the hiring and retention of help

The facility is very clean. They are in transition in both activities and the food departments right now so hopefully it will get better.

Overall has been a very good experience. Nursing staff is excellent and has been very consistent over the last year.

The facility is very clean and nice. The employees are very nice. You can see the employees really care for their residents. The residents have said they love the aides. The aides do their best to help the residents and meet the residents requirements of the day.

My mother has resided in the memory care community for 3 years. Director turnover is very high. They are very friendly but different skill levels. The activities are good but we need more interactive activities not just watching TV. The urine smell is more presenting certain area. The staff is great. It's an area that takes the right individuals to work in. The cost is high.

My only negative would be that the dining room service needs to be more efficient. Doesn't seem to be much order to how they wait on people. Numerous times I have ate meals with my friend and we have gone unrecognized and food items that they apparently put in their iPad gets forgotten. The food itself, the fellowship the residents get at meal time is excellent. They seem to be going through several administrative changes I'd like to say for the better but I have not seen yet. Most of the "General" staff is very helpful and will bend over backwards to please.

Far better than other places in the area. Staff truly care for its residents. Expensive but worth it. Don't like little added charges they are putting in. IE/ if you need food sent up to room they charge extra now. Seems like "field trips are limited to within a few miles. Would be nice if they could go to the beach or other places within 20 miles. So much to enjoy in Florida.

The pool, meals, that you can have family join you for meals, and even spend a few nights with you at the facility. Yes, we would recommend The Gallery to other families who may need a place for their loved ones

Take time to understand the staffing structure during all times of day...not just during the typical 9-5. Always be an advocate for your loved one! If something seems off, ask leadership about it. Understand the habits of the potential roommate if you're considering a shared space. Also, understand that roommate's family routine.

Thank you for connecting us to Demeree Crossing. I don’t think we would have found them on our own. We feel our parents are in good hands.

Parents complain about the variety and quality of meals. Mom has been moved to memory care. Laundry does not always come back to the right person. Staff is helpful and friendly. Cost has been increasing.