Encore

Very impressed with everything seen as well as staff. The need for a dx of dementia of some form would probably rule out this facility.

My visit last week went well. The rooms were smaller than those at Cerenity & NO furnishings come with them. Also, there are only 16 rooms that aren't memory care, and so it would not be easy to get into. Common areas were very nice.

We were looking forward to going to Fox Point before my mom became ill, but never made it. We were very disappointed because they went back on their word in telling us we would be receiving a portion of our money because my mom was not utilizing their services, but when she didn't move in after being released from the hospital and rehab, they went back on their word.

Second shift care giving is unsatisfactory. More money is spent on things that will help sell new customers than on care services. Residence are fearful of change and are reluctant to complain.

Pricy, but the Cadillac.

Very clean, all residents dressed and out in the common area. The ones that were not the staff knew exactly why and what they were doing. Friendly staff. No Rn on 2nd or 3rd shift which is a problem for my father who has a feeding tube. If the tube comes out I think this is a very good option for us.

We're pleased with this community so far, it's a clean, nice looking place, and the staff are friendly. The food service is phenomenal! At the time of this review the care services leave a little to be desired, they are going through a transition to a new director of nursing. But they are definitely making the effort, and I am seeing improvement.

Although the place is not opulent the decor and feeling is much like a home and family ,not Like a hotel. The staff is attentive without being overly intrusive and very willing to adapt their ways to Mom's likes and dislikes. They really appears to enjoy working with this age of clients. The "care plan" is dynamic which is needed as her needs change. Meals are not fancy but nutritious.

I just thought the did a very nice job. We moved my mother-in-law and father-in-law in there. They have since passed away but Coventry was very good throughout the whole process. We had looked around and chose Coventry because it's a new place and it's a very nice set up there. The people really bent over backwards to try and help us any way they could.

Very nice, but more hospital-like situation. It might be better for my mom in the future, but it is a little too much for her right now. My preference is a smaller community, and Parkside Manor is a larger set up. They do provide a high level of care. I liked all the activities and they made sure that people would attend. My mom can't make her own decisions and they helped with that.

each cottage has 19 people, can go outside, flowers, tables, average age 80, youngest is 69, has an assessment by RN and place in housing area based on this assessment, alarmed doors,all buildings are identical, care conference every 30 days, double room 2795/month includes med managemen, highest care payment at 6100/month

New large building. One-bedroom apartments are spacious, however they must be furnished (furniture and appliances). 56 units in the building. Nice dining room and a lot of amenities. Price seems to be reasonable for what they make available. Staff said they can provide till end of life.

Very nice, like this very much will bring my mother in law back to Fox Point

Very impressive on my visit. New facility with resident apartments very similar to Clement Manor. Meals are restaurant quality. On site physical therapy. Nursing on site. Question if they would be suitable for my fathers depression/mental illness. 56 Bed Registration suggest they do not accept public funding or residents with mental illness/depression. Private pay for two years before acceptance of public funding

Really liked everything they have to offer, but price is higher than others, and the location is not the best, will keep it considered though

Toured when facility was named "Comforts of Home". Liked that facility overlooks a pond setting. Dad still drives, so, resident parking was not offered at time of tour. Since the name has changed, perhaps amenities have changed, too????? would like to tour again.

Great chef and food. Includes 2 meals per day. All apartments are the same whether they are Assisted or Independent. The one and two bedrooms have separate bedrooms, bathrooms, and there is a small kitchenette which includes a small fridge and a microwave. All utilities are included except for phone and cable.

There are things about Parkside Manor that are very good, but there are also things that need improvement. Some of the staff is amazingly attentive and caring. The team is quick to address the issues we’ve had. The director is kind and knowledgeable, and we’ve enjoyed working with her. I find that the families and residents are treated respectfully. Staff genuinely seem happy to see family when they come to visit; they know residents by name, and are always gentle and kind. I think they need more staff on each shift in order to more carefully supervise the residents. My grandfather has had 6 falls while he’s been there, and once, they sent him to the hospital without telling us. (Part of his falling is due to having broken his hip just prior to moving in to the community and not realizing his own limitations) Communication is an area in which they need to continue to improve. We have struggled to be kept in the loop about things and sometimes it seems like they are not all aware of the same things. Overall, while we have had some issues here - partly due to normal adjustments of him being in a facility and giving them time to get to know him and his rhythms - I feel like they are working with us to make a difficult situation (dementia) better and to improve our family's experience at Parkside Manor.

We toured Parkside while looking for living options for my father. It was a nice community, had both apartments and duplexes, and one thing that my father would have loved is that they have two car garages. However, the location was not as centralized and easy to get around as some other communities we looked at. Because of this, we did end up choosing another community.

Mom has been having a hard time adjusting to living at this community. The residents do not seem friendly and the staff are not engaging. They do offer some activities that she has started to participate in. We are hoping things may improve after she has been here a little longer. The community is clean and the food is great. They have a nice sitting area outside overlooking a garden.