Encore

Overall it has been a very positive experience with Coventry of Mahtomedi. The facility is very nice and clean, and they helped to put us in touch with the care providers that we need when we need them.

Not suitable at this time. Eric does not need memory care yet.

The services are very good, with the exception of the service in the dining room. The food is good, but the service is lacking a small bit, due possibly to the staff needing to be better trained. Other than that one small critique, I am very well pleased.

Very impressed with everything seen as well as staff. The need for a dx of dementia of some form would probably rule out this facility.

My visit last week went well. The rooms were smaller than those at Cerenity & NO furnishings come with them. Also, there are only 16 rooms that aren't memory care, and so it would not be easy to get into. Common areas were very nice.

We were looking forward to going to Fox Point before my mom became ill, but never made it. We were very disappointed because they went back on their word in telling us we would be receiving a portion of our money because my mom was not utilizing their services, but when she didn't move in after being released from the hospital and rehab, they went back on their word.

Second shift care giving is unsatisfactory. More money is spent on things that will help sell new customers than on care services. Residence are fearful of change and are reluctant to complain.

Pricy, but the Cadillac.

Very clean, all residents dressed and out in the common area. The ones that were not the staff knew exactly why and what they were doing. Friendly staff. No Rn on 2nd or 3rd shift which is a problem for my father who has a feeding tube. If the tube comes out I think this is a very good option for us.

We're pleased with this community so far, it's a clean, nice looking place, and the staff are friendly. The food service is phenomenal! At the time of this review the care services leave a little to be desired, they are going through a transition to a new director of nursing. But they are definitely making the effort, and I am seeing improvement.

Although the place is not opulent the decor and feeling is much like a home and family ,not Like a hotel. The staff is attentive without being overly intrusive and very willing to adapt their ways to Mom's likes and dislikes. They really appears to enjoy working with this age of clients. The "care plan" is dynamic which is needed as her needs change. Meals are not fancy but nutritious.

I just thought the did a very nice job. We moved my mother-in-law and father-in-law in there. They have since passed away but Coventry was very good throughout the whole process. We had looked around and chose Coventry because it's a new place and it's a very nice set up there. The people really bent over backwards to try and help us any way they could.

Very nice, but more hospital-like situation. It might be better for my mom in the future, but it is a little too much for her right now. My preference is a smaller community, and Parkside Manor is a larger set up. They do provide a high level of care. I liked all the activities and they made sure that people would attend. My mom can't make her own decisions and they helped with that.

each cottage has 19 people, can go outside, flowers, tables, average age 80, youngest is 69, has an assessment by RN and place in housing area based on this assessment, alarmed doors,all buildings are identical, care conference every 30 days, double room 2795/month includes med managemen, highest care payment at 6100/month

New large building. One-bedroom apartments are spacious, however they must be furnished (furniture and appliances). 56 units in the building. Nice dining room and a lot of amenities. Price seems to be reasonable for what they make available. Staff said they can provide till end of life.

Very nice, like this very much will bring my mother in law back to Fox Point

Very impressive on my visit. New facility with resident apartments very similar to Clement Manor. Meals are restaurant quality. On site physical therapy. Nursing on site. Question if they would be suitable for my fathers depression/mental illness. 56 Bed Registration suggest they do not accept public funding or residents with mental illness/depression. Private pay for two years before acceptance of public funding

Really liked everything they have to offer, but price is higher than others, and the location is not the best, will keep it considered though

Toured when facility was named "Comforts of Home". Liked that facility overlooks a pond setting. Dad still drives, so, resident parking was not offered at time of tour. Since the name has changed, perhaps amenities have changed, too????? would like to tour again.

Great chef and food. Includes 2 meals per day. All apartments are the same whether they are Assisted or Independent. The one and two bedrooms have separate bedrooms, bathrooms, and there is a small kitchenette which includes a small fridge and a microwave. All utilities are included except for phone and cable.