Encore

I am happy with this service for the care for my husband. The staff at this service were very helpful in finding me someone who can help with the needs for my husband. The caretaker is nice and respectful and caring. She is always willing to do what I am needing for my husbands care. We are glad that she does arrive on time and we find here to be very helpful. I would hightly recommend this service to other families for the care of a loved one and a good value for the care.

My mother is hanging in there, but overall they are taking good care of her, and her needs. This is a very nice community, and I'am satisfied with all they have done for us. They have a great staff at this community, and they are caring for my mother very well. I know she is receiving great care. The community is well maintained, they do a good job with the cleanliness of the community. I have no complaints about this community, and I would recommend it.

This is a lovely community, and my tour of it went well. The community looked great. You could tell they do a great job with the cleanliness of the of community. The staff was very cheerful, and kind. It was a very nice experience, my tour went very well.

During my tour od the Hickory Park, I thought it was a very nice place. The community was clean and the tour guide was very nice and knowledgeable. They answered all of my questions and I did not see anything that needed major improvement.

My mother moved here recently and so far things are going okay.She still misses home but she is adjusting and getting involved in activities. I have noticed they don't always have enough staff on hand. I rang the call button once and it took them 11 minutes to respond.I don't think that is fast enough in an emergency.

I have no complaints about this community and the tour I had taken for my loved one, in fact this was one of our top choices. They had a great memory care unit which was what we where looking for. The staff had great interaction with the residents and seemed to be very attentive to all of there needs, The price range was just a little out of our budget.

This is a nice community, and they are taking very good care of my father, and his needs. He is still adjusting to the routine around the community, but I know he is safe, and in good hands. They have activities offered for the residents. The meals are good, he is satisfied with the food. They specialize in the treating people with his condition. If someone had similar needs to my father, I recommend this community to them.

My mother is still adjusting to all of the changes but the staff at the Parkside are wonderful. They are attentive and friendly. The place is nice and clean and we have no complaints so far. I am sure once she gets more acclimated, she will enjoy it more.

For being there for a few weeks my mom is getting better at accepting the community more. The meals and activities they have for her and the residents are pretty good. We picked this community because we both liked it the best and it had the best value.

I would recommend this community to family and friends. I am pretty much happy with all they do. I like the fact that they update me often. I had been dealing with [Removed] and he gave us a lot of help. The community is very close for me to pick him up on the way. connection with [Removed].

I had a good tour of this community. It is a nice place with kind people. The staff I came across was very friendly. The community looked nice and well-kept. My tour went well, and they were very nice to my family and myself.

We did not have a good experience at this community. They did not provide the services we paid for. They need to make several improvements with the care program. I would not recommend this community to anyone, it not a good place.

This place has been great. The first guy that came in was wonderful. He was very supportive to mom. We did have a problem with one of the aides, but that was quickly resolved. They handled it in a professional way. I will be using them again if we ever need help again. I would also recommend them.

The Matthews of Horizon was a nice clean community. The staff was all very friendly. The tour guide was knowledgeable and answered all of my questions. The only reason we chose another location, in the end, was simply because of the location,

My mother is doing pretty well here at this community. The community looks nice and well maintained. They have a good staff, and they are caring for her very well. I haven't had any problems with this community. Everything has worked out very well. Overall she is being cared for well, and I would recommend it.

I took a tour of the community the staff were all nice and attentive. The tour showed me all around the bedrooms, dinning room, and activities center. I thought everything was well organized and cleaned. There were healthy meal plans available and resident transportation available. I would recommend a tour of this place it was very nice overall.

The community is new and pretty lovely with a beautiful surrounding. My mom has a nice view from her room. They staff have always been nice at the times I've been there and my son has good rapport with them. They encourage activities. The meals are starting to be different and the dining room isn't as fancy now. They seemed understaffed or need more help. I also hope they will get a better Elder Care Bus arrangements with assistance for the residents who take outings. Overall, I am comfortable with my mom being here and no one has been mean to my mom.

Everything is working out pretty well for my mother here. She is happy here and I'am satisfied with all they have done for us. She is being cared for well here. I know she is safe and in good hands. It has been a good experience for us here at this community.

My tour of this community went very well. This is a beautiful facility, it looks like a well maintained home. This was our first pick, but they said my mother would need some extra care, that they were not able to provide. The staff was kind and friendly. It was a very pleasant tour.

It has been a little hard for my mom transitioning into her new home here but the staff try to get her involved and do what they can to make her feel comfortable. My mom enjoys her meals. The staff are all very nice. Mom is very trusting of the staff and community.