Encore

The community is new and pretty lovely with a beautiful surrounding. My mom has a nice view from her room. They staff have always been nice at the times I've been there and my son has good rapport with them. They encourage activities. The meals are starting to be different and the dining room isn't as fancy now. They seemed understaffed or need more help. I also hope they will get a better Elder Care Bus arrangements with assistance for the residents who take outings. Overall, I am comfortable with my mom being here and no one has been mean to my mom.

My tour of this community went very well. This is a beautiful facility, it looks like a well maintained home. This was our first pick, but they said my mother would need some extra care, that they were not able to provide. The staff was kind and friendly. It was a very pleasant tour.

It has been a little hard for my mom transitioning into her new home here but the staff try to get her involved and do what they can to make her feel comfortable. My mom enjoys her meals. The staff are all very nice. Mom is very trusting of the staff and community.

They are caring for mother very well at this community. It is a very well maintained community. Her room and the facility is nice and clean. The staff is nice, they have been pretty helpful and accommodating. She is trying many new activities. The food is good, but they aren't really good at accommodating her diabetic diet. I know she is safe and receiving good care. I would recommend this facility.

Loved this place. However, we are hoping that she can still fit at an assisted living place.

My mother lives at Bellevue in assisted living. The selection process, moving in process, welcoming process and support services have been first rate!

I didnt think the concept of grouping all levels together was a good fit for my dad since he is higher functioning. The staff was great and facility was very nice

Gracewood of North branch is a smaller community with a personal homey atmosphere. My mom has only been here for a short time but she is comfortable and feels at home.

I toured this community while looking into care options for a loved one. The facility was well kept and clean, and all of the staff I met seemed friendly and professional. While this was a size I though was suited for my loved, there were still hallways that would have made him uncomfortable. It just wasn't somewhere I thought suited my loved one's personality.

We have only been here a little over a month. I am extremely pleased how in a short time my Mother has blossomed and become so verbal and part of this community.

There are no improvements they need. I like the willingness of the staff and they how they interact with the residents and their family

So far so good. It's very clean, and new, the people are nice. I think the food is really good. They were very comparable to other places in price. They aren't perfect, but we are really happy with them.

I guess overall it is not an institutional environment, they have it set up more like a lodge. My dad has adapted well to it and because of that we are high on the place. They treat it like a family atmosphere and it's less like a hospital than some of the other places we looked at.

Chestnut House is really a nice little place. There are a few things I would change. It is nothing major just some maintenance I would have them do differently. The outside needs power washing. Overall we are pleased.

I think what they do really well is they listen to the family to try and determine what the best needs are for the individual. The speak with the resident as well so they get their perspective too. They seem to do a good job of integrating the needs of both in providing a care and communication plan. They seem to do a really good job at keeping you abreast with anything you should know about your loved one.

I think she's very happy there. Communication is good, no complaints about food so far. We haven't really had any concerns or complaints, at this point. I think she would like a little more activities, but I think that's just her.

Very expensive, but a nice community

They really gave me a lot of information for more independent living. Mostly people that are just normal. I talked to man in charge but never was able to talk to staff. I didn't like just talking to the person in charge. It is a brand new building. The rooms are just beautiful with lots of space. I would have liked to have seen more of the staff and the residents.

By comparison to experiences I have had at other places, Countryside Manor has been good. Mom complains a little bit about the food, but I am not sure if that is just her, as she has made that complaint elsewhere and her appetite is not what it used to be. They seem to be very responsive and mom is very pleased with them, so we are too.

My wife is at Autumn Leaves. I'm very satisified with the care she is receiving at the Crystal Lake Facality . If I encounter any problems, the staff is quick to resolve any situtation.