Encore

My mom was at Randall for a short time before her passing. Everyone there from onboarding to the caregivers were excellent! They are kind and communicate very well with the family. Their care and love for my mom was evident in how she was treated. I would recommend Randall Residence to anyone looking for quality care of an ageing family member.

We've been very happy with them. The setting is really nice. There are a limited number of patients, so it's not overly large or overwhelming. I really like the layout of the rooms. It's very homey for my mother. It's like she has her own little apartment, and it's exactly as big as she needs it to be - not too big, not too small. The room is split into two with a partial wall between the sleeping area and the living area. It's really cute and easy to decorate to feel like home. And the staff have been very friendly and supportive.

Kenosha Place has been a perfect match for my dad. The staff is patient and kind and meets his needs. At mealtimes, he sits with "the guys" and eats and socializes. Dad is encouraged to participate in the daily activities, but he chooses to remain in his room to watch tv. During my weekly visits, I observe the staff actively involved with the residents doing a variety off activities. All of my questions and concerns have been immediately addressed. I also feel quite welcomed by the staff when I visit. Dad repeatedly says he likes his new home.

I love the activities here. Our bus trips are a fun time visiting with our neighbors and seeing the area we live in. We see lots of wildlife here. This is my new home away from home.

Assets: efficient, caring staff; pleasant, spacious apartments, nutritious meals, always feeling secure.

I like living here. My apartment feels like my home. I like the open concept in the great room / dining room. The staff puts their hearts into their jobs.

I still have my independence. That's my number one! But if ever need help, I can get it fast!

I was so impressed with how the staff handled things during the Covid process. My mom ended up going into hospice. We were so grateful that she was able to stay here and pass away in her home. We loved her being here.

Wonderful, wonderful staff and facility

We chose Randall Residence because it was suggested to me by someone who had their loved one in there and they had a good experience. It also met all of his needs and has continued to so. The staff are very friendly and helpful and never make you feel like you are in the way. They are so easy to work with. I would recommend to others looking.

My brother is very happy there. VERY NICE

I feel secure and never lonely. I love people and have friends here I grew up with. The food is good - no complaints. Most of all the weekly bus trips are so fun! I am really happy here.

The food is good - breakfast is the best. I like having a choice for my meals. I am happy in home/apartment at Heritage House. I go to a lot activities and that is fun.

I would recommend this facility to friends and family. Everyone is friendly and helpful. This is my forever home. I am happy here.

Every night I go to bed feeling safe. I love to be with others and I do not have to cook or do laundry. I really like that!

Freedom to visit with people is important to me. I like to go and come. I enjoy the staff.

First class in every way. Clean - efficient - friendly - professional management ensures very satisfactory result. Residents benefit from a very well run organization.

Toured The Courtyard at Oshkosh today for my mom and I could not be more pleased with all that I saw! The facility is decorated so beautifully and I noticed right away how clean it was. The residents were laughing and joking during exercise class while I was touring and the exercise instructor was very knowledgeable. During the tour, they showed me the daily and weekly activity calendar and I was surprised to see how many different activities there were to chose from. I also liked that I was greeted by a friendly smile when I first walked in and a friendly goodbye as I was leaving. We will definitely be moving my mom here I can't wait to see her happy and safe.

While visiting at Countryside Manor, you will see happy smiling faces from not just the residents, but the staff as well. The staff there truly is in the community to not just provide care, they are also there to provide love compassion and most of all to make each day count. I have visited various senior communities in the past and I have found Countryside to be warm, cozy and caring. I would recommend them to my loved ones and friends.