Embassy Healthcare

While no place is perfect, Tessera was a cut above the other facilities I dealt with. The staff were always helpful: [name removed]at the reception desk, and especially the sales manager, [name removed], who went above and beyond helping me get my mother in there. My mother was always treated with respect and dignity during what ended up being the last few months of her life.

From what I hear, during the day time (primetime) when their A team is there, its great. I understand finding good people and enough people can be difficult. I think they may be understaffed and could use a little bit of help at night and on the weekends. I also understand that there isn't a need for a lot of nighttime staff because the residents are sleeping mostly.

It's a nice place to be. I enjoy being here. The apartments are large, at least the one I have is. And there's a nice open area around it, with sidewalks all the way around, which makes a nice area to walk. There's three fountains, and the walkway goes right by the big fountain. If you walk out from the dining area, you can walk right out to another of the fountains. Each independent living apartment has a patio. I haven't had any problems with the staff. If I need something, I usually get it. If I need something from the cleaning lady, she'll come and take care of it. Everybody has been very friendly. They aren't offering activities really besides bingo. From what I understand, they're going to try to offer more, but I don't know if it's going to develop or not. I would recommend this community to others. I think it's worth the money.

Was very clean, welcoming, accepts dogs and Medicaid. Will take a closer look.

This option was OK. I liked activities and amenities provided. I am concerned about the narrow hallways-got crowded around the dining room as residents waited to enter for lunch-and with the walking distances down hallways. For someone without mobility constraints, would be easy.

We toured this community for care. The staff was caring. The community is clean and the menu was appealing. They offer activities for the residents who are wanting to participate. We needed a community that was able to work with payment. Families might want to consider this community for the care of a loved one.

My mother was recently at this community and I have to say that I am not very happy with how things had went. The overall facility is very nice and they do a great job keeping it clean as well as nicely presented for all of the residents. I was however not pleased with the lack of organization they had with the nurses and the medication. They did not keep in contact with me about any changes they had made to her to her medical plan and I had walked in one day and she was completely off all her medication she needed.

Very nice residence but I feel it was too large and might be overwhelming for my Mom...however my sister and I were ready to move in. Disappointed they did not have ECC accreditation.

They offer a floor for memory care at Seasons. The rest of the floors are for assisted living. The staff are good . Mom seems to like it in the memory care unit. She has not complained about the food. The community is clean and I would recommend this community.

The price appears fantastic. All positive comments. The only question I have is that there are no services or amenities listed. Sort of hard to get a good feel for the facility other than the price. Still we will make a tour to get a first hand observation.

Nice halls are narrow

They do not have a secure Memory Care facility.

Loving it here. The nurses and general help are all excellent, very helpful and kind.

Staff were very friendly, but it's a converted motel without a homey feel.

A very nice facility with loving and caring staff. Friends and family visited him while I was out of town and they all gave me a good report. When I returned I could see that he was well taken care of. He was there for 12 days. A few articles of his clothing were missing or misplaced but I suppose that is normal. I highly recommend Season of Belleair.

I don't think she has any complaints, so far. It's clean and she likes to go to the music activities. I do have one complaint; that it was not made clear that memory care was all private pay. They can't be in an assisted living memory care on medicaid. They didn't have a time limit for the assisted side, you didn't have to private pay a year first. You pay until you spend down your money, then you can switch to medicaid, unless you need memory care, then it's private pay only, and for medicaid you need a nursing home.

We're very pleased with how things have turned out at Indian Oaks so far, it's a very nice community! The facility is clean and well kept, and the staff are friendly and have done a good job looking out for our loved one. We've got no complaints!

My biggest complaint is that it smells. There is a very, very heavy urine odor out there. There are some days it is overwhelming. Otherwise the care seems to be okay. I am a little disappointed that for dinner it seems they always serve sandwiches. Lunch is the big meal and then dinner is sandwiches.

I think that moving in and everything went fantastic. We had a lot of help during those times and with the issues involving that. Maybe a little bit better organization with the activities when my loved one first moved in would have been good. Tt was a very positive experience.

I really like the facility and the CNA's are awesome. But something needs to be done about the turnover of nursing staff. The CNA's are often overworked because of the lack of nursing coverage. I would hate to lose the great staff of CNA's that you have there because of the lack of more help.