Embassy Healthcare

I had my mom move into rockport after a hospital stay. She chose this facility on her own before we even had to make the move. When I toured I fell in love with the staff & other tenants. But I will be honest the price was also very appealing to us. I stayed with her the first 3 days and experienced it with her.... The food was great, homemade soup everyday. The staff was great and treated not only her like family but me also.

I chose this facility for my grandmother after the sudden death of my grandfather. As you can imagine this was a terrible time for me and my family. I toured about 5 facilities and this is the only facility that gave me the "home" feeling. The staff was so kind, caring and compassionate. We had a meal and a lunch tour, the food was great, it was homemade and served with a smile. My grandmother has been there for about six months and she has turned into a new person. She is social and enjoys the activities as well as the new friends she has made. I recently went and had lunch with her and as soon as lunch was over, she kicked me out to load the bus and go for an afternoon drive. (I have never been so happy to be asked to leave.... haha) Thank you for having such a great place for my grandmother to call home at the age of 90!

We have selected this Facility

Staff are really great and attentive. They are good about making sure she is aware of activities and are inclusive. They give meds and assistance with no extra charges. My only complaint would be the food, however my mother who was much the foodie in the past, really doesn't care much about food now and doesn't complain about it at all. She eats everything offered. Food really doesn't mean what it did in the past. Overall it's a welcoming place. I visit every other day too, so I would know. It has a wonderful room with pool table that is nice for visiting family and also there is a movie room. There are healthy drinks and water available at all times and snacks too. We are very glad that we moved mom here.

The community was nice but there were just some things that I felt that would not work well for my loved one. He is older and not in many activities so the community was a little too big for my loved ones needs. The community was not bad just did not work for my loved one.

My mom moved into Seasons of Largo approximately two years ago. The facility has a whimsical interior. When I initially toured the facility, I was taken back by the design and layout of the second floor. The corridors mimic an outdoor street, meaning that at Season's you'll find porches with white picket fences adorning the resident's entrance to their home. The hallways are flooded with interesting color schematics, and it's complimented by the abundant greenery provided by all the hanging plants that give the corridor a feeling of being outside. What I truly appreciated--the facility had so many inviting pieces of furniture in the common areas. Places that beckoned you to just sit for a bit with a few good friends and enjoy each other's company. Unfortunately, with the onset of the Coronavirus, most of the common areas were not available to the residents. Most of the comfortable sofa's, tables & chairs were placed in storage to discourage the residents from gathering. A necessary precaution, much needed because of the times we all face with the onset of the Coronavirus. Fortunately for all the residents, a New Executive Director by the name of [name removed] has taken the helm of this facility, and is graciously steering both the facility and all its residents to a safer harbor. I'm pleased with the fact that [name removed] is not only easily accessible to both residents and family members, but he also encourages communication. He listens, and then he executes, much like any good captain of a seafaring ship would do. I believe that [name removed] will help sail Seasons of Largo thru these difficult times with respect to the Coronavirus, and will eventually land upon a solid foundation for the development of a safe, caring community.

The staff has made my mother feel very welcome and a part of the community. They have been wonderful about communicating my mothers needs and identifying services that will benefit her.

My family was very pleased with the care that our sister [name removed] received over the course of 2 years. [name removed] had severe dementia. The staff took care of her needs everyday.

The staff at this community were quick to respond and notify me when my loved one fell. They brought her flowers and checked in on her when she was in the hospital. She likes the daily exercise class and they have a movie night a couple nights a week. She has no complaints about the food. The staff are friendly and always have a smile on their face. They have a pond outside with two swans you are able to feed. They offer coffee and snacks during the day. This community feels like a family.

Staff is loving and kind (for the most part), they treat my Mom like she is their family and never fail to tell me they love her. The ate affectionate with her and she feels safe there. I trust them with her care--which is saying a LOT. Activities are ok. I would like to see more that require physical movement (bowling, balloon toss ...) and require less auditory commands (Bingo) Food is meh...some times too spicy for a senior pallet. I do appreciate the fact that they try to keep residents in the "least restrictive" environment and go the extra mile to keep my Mom in ALF and out of memory care. Residents look out for and care for/about their fellow residents. I love the routine environment. My Mom has done well there. I did just get my monthly statement with a huge (1K) increase, without a prior notice...would have appreciated a heads up on that! I am planning to speak to Wanda concerning that. I do realize that many utilities have sky rocketed so I understand the possible reasons. Just would have liked a notice with reasons for increase.

An explanation about the food. We have a new cook, [name removed], he's very good, much better than the one before him. However, he can only cook what they give him. They changed food vendors to [name removed] about 2 month or so ago, and the food quality has declined markedly. They stopped serving Pepsi, Coke and went to another brand that's in mini cans. Yuck. The meat is in invariably tough. If meet us on the menu I always try to remember to bring my chainsaw. I usually don't even attempt it. Cube steak, pork chops, etc are all tough as shoe leather. Fish is fine. Aside from that I'm happy living here. Residents are nice, administration is nice and friendly that a question of competence at times. Feel free to get back to me if you'd like.

Staff was very good and more than helpful. Took a week before they had all her drugs in spite of being assured that they were all there. After that just fine. The facility was really fine. Always clean etc.

The price is right for the services received. I have been here for one full year and am sure l made the best choice. Apartments are ample size with a walk in closet and a double closet in the bedroom. Handheld showers, security bars and towel bars in the bathroom are secured safely. There is a light cleaning provided every other week. The staff has always been kind and helpful. A continental breakfast is served five days a week as well as dinner each evening. Weekend dinners are provided on Friday night to be taken to your apartment where you can reheat it. Overall I'm very happy with my choice here at Northridge Senior Apartments.

It was a welcoming facility and the director was very knowledgeable regarding Alzheimer’s and Dementia. We visited during the holiday season. It was nice to see how they celebrate with the residents and their families. The memory floor was quiet and though they are starting renovations the layout of the floor was not what we were looking for. I definitely feel anyone looking for a place for their aging family member should check it out.

Everyone is friendly. Everyone knows each other very well. Food is very good with several choices . Have to keep up with your medication they have "ran out" of dad's pain meds on several occasions. They respond well on any issues (maintenance, food, needing medical just what ever). As with all assessed living facilities they have a nice program of activities. With something special going on regularly. Although like most they have little activities most men would find interesting. They are open to suggestions Although it's difficult to find a practical and of interest for most men.

Mom is a handful to take care of, she constantly removes her pull-up and the plastic sheet from her sofa. [name removed] staff all knows Mom by name and are super friendly to her and family.

When it comes to the friendliness of the staff they are great and caring. The activities are better for the females rather than the males and they are working to improve that. We would absolutely recommend this community to other families based on the experience we have had so far.

Putting the People you care for in a facility is hard on its own but overall care is good. I would recommend the facility if the loved one is Mobil and not as wheelchair bound as my loved one. The management staff are on top of their items they are handling but there is some disconnect with the nursing staff that actually handles the care. 8 out of 10 caregivers work wonderfully with the clients but there are always a few that spoil the bunch.The therapy group and the hairdresser that we have dealt with are wonderful. Loved one was pleasantly pleased with the kitchen and food. I have dealt with a couple facilities and this one is one of the better ones.

My mom was a resident at The Lakes at Jefferson for a short time before she passed away. I think that the place was beautiful, but the management was very slow to respond to anything. I also don't think that my mom got the assistance that she needed for her age. I feel that the staff needs to be more hands on with the residents. For example: my mom needed help to get to the bathroom. After they got her there they would leave and wait outside her room with the door closed. I feel that someone should have been there with her given her age. Also, they would send in very inexperienced staff who didn't know how to handle her. Of course, I understand that with Covid staff was short and hard to find. The experienced staff was very good. The Kindred Hospice team was fantastic. Compered to her last facility, this facility was much better and I would recommend it to anyone.

Nice place, but it took them way too long to start helping my mom with her care. There were some health scares with swollen feet, etc, that remained unnoticed. That should have been addressed immediately. They took her inhalers away. And she needed them as she has COPD. People were very nice and they enjoyed the activities. Food was a bit salty at times for people with heart issues. Other than that, they liked the place. But they are glad to be back home while they still can.