Elegance Living, LLC

Our family had a loved one at this community so we were very familiar with and the lady in charge was very polite and helpful but unnervingly pushy. Overall it was a good experience but the community is big and I believe that diminishes the benefits

I toured this community and it was good!

My loved one was a resident here. The staff is good and they work very hard. Administration works with you to get things straightened out. Our loved one's care needs were a little more and due to limited staffing, they weren't always able to provide that here. It was a great place, but we decided to move her as her care needs were increasing.

Building was very clean and inviting. The team was super kind and knowledgeable. Happy I toured!

It has been an enjoyable experience for my loved one. She is much younger than the other residents, so some things she's not as interested in. But she joined a Scrabble group and plays Scrabble every day. And she has made friends. The staff has been good. I like that it's a smaller place, with only about 50 beds. So the staff knows all of the residents, and it's a more personal facility.

It has been an excellent experience so far and the community is kept very clean. The staff members are very professional and whenever we have questions or concerns they are very accommodating. We do like that we can pretty much come and go and do not have issues visiting or have to set up any appointments. We do see quite a few activities frequently going o which is nice.

I toured this community and it was nice! A bit newer than several others in the area.

Very clean welcoming community. The staff genuinely cares about the residents and want to work without any kind of issues and tries to be as accommodating as possible. The activity director does a great job, just wish they went outside more. I would recommend, nothing is perfect but I feel comfort knowing my mother-in-law is in good hands at this community.

Our family had an in person tour and it was a really nice tour experience but for us the apartment rooms felt like little hotel rooms with a small bedroom and shared rooms that had little to no privacy, but the staff members were incredibly nice.

They were friendly. My loved one did not like the food. They had plenty of activities. We picked this community because, of the sales staff and overall attitude, great dining room, the view, location, they were laid back and prety nice. They were reall pretty realistic about the residents. Overall, it was super clean, quiet, and they had plenty of stuff for the residents to do.

My loved one likes mostly everyone there, that cares for them. Some are better than others, and the place seems clean but is very expensive. My loved one feels that, the food could be better. We picked this community because of the proximity.

I've recommended them a few times already. I really don't have any complaints.

This is a nice community. The staff are friendly and helpful. The cost is a little pricey. There are a lot of items you have to provide such as medications, bed linens, and more and this can drive up the overall cost. This is a well maintained and clean community. The staff communication was okay with the family, and it could have been better by being more proactive and more often towards the family about our loved one. There are three meals a day served to the residents, and the residents did have some choices available to choose from.

Our loved one was there a very short time before she passed. During that time, it looked like it would have been a great place for her. The staff were good about answering any questions. The care was okay, but because she was declining so rapidly, I think she needed more one-on-one attention.

Excellent place for mom or dad.

The experience has been good for my loved ones and family, overall. The community seems to be understaffed and this is the reason for my rating of a 3. My loved ones have experienced a lot of delays in getting requests resolved that they have spoken to the community about.

I would recommend you check the community out to see if it is a good fit for your loved one. The staff have been very good to work with. There are three meals a day in the dining for the residents and there are choices to choose from.

We had an amazing tour with Brentwood at Fore Ranch, the staff were exemplary. The reason we did not choose this facility was because of the size, it was bigger and 2 stories and mom needed something smaller all on one level. We did also smell urine so it was not as clean as some of the others we had toured.

The value for the money is good and we would recommend the Symphony at St. Augustine to other families

Our family had an in person tour and it was such a great experience that we would of signed on the dotted line. However the were are like memory care or glorified hospital rooms, it was just a one size almost studio apartment and we just wanted our loved one to actually have some space of their own.