Elderwood Administrative Services

I did visit here. It was very nice and the location ideal.However, the room size was the size of a college dorm room-very small. I can't see my Dad living in such a small space. Otherwise it was quite lovely.

The location of the Emeritus at Bassett Manor and the price were the two major factors in choosing here. I also toured Montgomery Park, but the Emeritus had a move in deal that made it more affordable. They also allow resident's with cats to have their cat move in with them, which I thought was nice. There have been mixed reviews on the food, some days she likes it some days she doesn't, I think it has to do with what is being served. I have not tried the food yet.

Smaller, more personalized. A little dated, but we liked the We Care program.

Liked this place!

Liked facility. The residents seem to be the most important. Employees seemed very friendly.

Very well kept facility. Staff was extremely friendly and the Director we visited with was absolutely wonderful. We felt this would be a great place for her.

We found the facility to be very nice.Even though they were going through some remodeling,everything was clean and organized. The staff was very welcoming and friendly. The director guided us through our tour and was great! She answered all of our questions and was so willing to work with us!

A possibility. The room is smaller than the one I viewed at Bassett Park Manor. Although they do have an outdoor courtyard where Dad could walk, that too is kind of small. Dad would end up walking in circles.

Doing some renovations, Nice size, i know someone there and she hates the food. Nice people, good level of care.

visited liked alot

Very friendly staff. They accommodate all the residents' needs. Clean environment and great meals. Residents are very friendly and also help each other, many activities for them to participate in and keep the residents busy.

We used this community for respite for three weeks. They had some nice amenities and it was a nice looking place. The staff are nice and they had good activities. I was a little disappointed when I thought someone would be there while my mom took a shower.

Mom does not like the food at this community. She has only been there a few weeks and so far the staff have been great. They are encouraging mom to participate in some of the daily activities. Mom did say she thinks they are understaffed and they can not seem to keep staff members. The community seems clean and well taken care of.

The Brookdale West Side Rochester was not as nice as other places that we looked at. The apartment that they showed us was very small with not much natural lighting. When my mother walked in, she said: " I can not live here". The people seemed very nice but the place was in need of some updating.

I was at a real loss on how to go about helping my Dad... I really needed help and guidance. Through A Place For Mom putting me in contact with Brookdale, was extremely helpful and needed. They were able to assist me. My Dad is getting the care and the safety that puts both of our minds at ease.

Elderwood in West Seneca is a clean,welcoming facility for your loved ones. We toured 4-5 facilities in the orchard park, west seneca, hamburg area and Elderwood was the only one that felt like a home, most other facilities offer rooms that look and feel like a hotel room. Elderwood offers 1 bedroom apartments at a lower cost. the staff is friendly and really work to make sure your loved one is taken care of and feels like they are at home and not a assisted living facility. there is overnight nursing and maintence Meals are restaurant quality and housekeeping is there to do all the house work. Your loved one needs to just move in and relax and enjoy their senior years.

It's been fine, it's been a good experience. There are always little things that could be improved but overall, it's been a good transition. We chose this because it had a cozier feel that was more my loved one's pace.

My loved one is still settling in. So far It's been fine. The food hasn't been that great. They should have more fresh produce and fresh food. Other than that, the people are really nice and trying their best. It has been a pretty good experience so far. We're happy. The staff is very nice and friendly. The facility is clean. I'm not sure about the value yet.

My mom wanted to stay in her home but we all knew that was not possible. She has been there for 6 months and really likes it. There some things we need to get worked out but for the most part she is doing well in her new home. Loves the food and the people who work there.

My mother has been living here for almost 2 months. She is adapting to the new surroundings and the nurses and staff have been good about asking questions and communicating issues in a timely manner. They manage her medication and use a pharmacy that delivers, which helps me because I no longer need to pick up prescriptions. A podiatrist comes on site regularly and a nurse from another company was arranged to help my mother when she needed dressings changed on a wound. They also will provide transportation to medical appointments with advance notice. The food is decent, but my mother was eating the soup on a regular basis and had some issues because of the salt content. I would prefer more nutritional information for the residents to help them make better dietary choices. My mother participates in the activities regularly and seems to enjoy them. They have morning workouts (seated exercises), brain fitness, singalongs, and bingo to name a few. The temperature on the third floor is too warm both in the hallway and in the apartment (thermostat in the room is turned all the way down and it was 74 degrees in the apartment) but this will hopefully change now that the weather is warming up. The only other issue we have noticed is the aides wake my mother up an hour earlier than she requested. I haven't followed up personally to get this corrected, so it may not continue to be an issue.