Elderwood Administrative Services

I visited here and it was very nice. It included a dementia area and had different options for assisted living (eg. For additional cost, help dressing, showering could be added to care level.) I would have selected this location EXCEPT: Once a client runs out of private pay, they can't stay. And there is no skilled nursing unit there to provide full continuum.

Overall our experience with Elderwood Assisted Living has been a good one. The staff is very compassionate, and they do a great job explaining everything that is going to be going on. We had a few difficult situations arise with my loved one, and I think they handled them all very well. Based on our experience I would recommend them.

My mom is adjusting well to living at Brookdale. The staff are nice and helpful. The food is good and they offer a lot of choices. They offer daily activities and they keep the community clean. I would recommend this community.

Nice facility. Determined this would be little too far for family to travel too. All seemed friendly, etc.,

The staff at the Brookdale are all very friendly and accommodating. The place is very clean and maintained well. I would recommend it to anyone looking. The only complaint my father had was the food. They were not his favorite.

My mom was here for rehabilitation and during that time my mom has pleasant staff. They took her out of her room to eat and meet other people. However I did not see a sheet of activities and she did not tell me she participated in any.

I took a tour of the community and it went as good as it could. It was eye opening and I would not want to put my loved one here. It looked nice but they have small living spaces.

My father is doing very well here at this community. The staff is great, and caring for him very well. This is a very lovely community with kind people. I would highly recommend it.

My friend has recently made the move into this community and seems to really be liking everything so far. He has really enjoyed all of the activities that are available to him like bingo and the different singing concerts. He did say he was not completely thrilled with the meals they provide but did not have any particular complaint about them. The staff are pleasant and I would recommend this place to anyone.

We liked this place..and would consider it

I am happy that my friend is doing good at this community. She has just moved in and like the great staff who are treating her very well. The community is very clean. She is happy with the variety of activities so that when she is comfortable and settled she can participate. I know that she is happy with the variety of the meals. I would be happy to inform anyone needing good care for a loved one that this is a excellent community.

I had a pretty good tour of this community. The community looked nice and well maintained. The staff was very friendly. They treated my family and very well, this is a nice community.

Nice quiet location of 60 units all on ground floor with a large dinning area. Rooms are basic with shared shower with room next door, but with a private bathroom. People are nice and seem caring. Built in 1974, but rooms are updated periodically. Value is about in the middle for assisted living facilities for the Binghamton area. Our initial impression is positive.

The tour guide was very knowledgeable and explained everything to me very well. One of the things we didn't like was the strong odor of the community. The layout of the community was nice it was just really big and we could not get a room for my loved one close enough to everything. Overall it was clean and the staff was nice activities were also offered on site but it didn't work for us.

The people I met during my tour were friendly. The food was fabulous. The community is a little dark and the room they showed us was small. It is a clean community. It would have been fine if it was little brighter. They are very close to Unity Hospital and Greece Ridge Mall.

The staff were friendly and knowledgeable. My Mother in law did not like it as the community was kind of dark and the hallways seemed complicate for her. The community seemed clean.

Since my mom has been at this community they have not tried to get her to interact with other residents. There was not a welcoming committee. We would not recommend this community. The staff that assist my mom on a daily basis are wonderful.

My mom is living at this community and so far she is enjoying herself. The staff respectful, caring, friendly, and always there when she needs help. This community is clean and tidy everywhere. My mom especially loves the roast beef and she requested a low-sodium diet so the dietitian educated Mom on healthy choices. Activities are available, my mom has partake in ice cream social, musical entertainment, and armchair exercise. This is a place for your loved ones to enjoy everyday.

Our first impression was, this is the right place. Associates are very concerned for an uneventful transition. All have been very friendly and helpful. 24/7 staff. Medical personnel available 24/7.Rooms could be brighter. Will review again in 30 days.

Our experience with Brookdale West Side Rochester has been a positive one! They've got some good people working for them, the staff is friendly, caring, and professional. My only complaints would be that there are some areas in the facility that are worn down and in need of renovations, and I'd also like to see them transition to a call-button necklace system, rather than the pull cords they currently use. But overall it is a very nice place!