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Distinctive Living partners with senior living communities to provide assisted living, memory care, and independent living services. Their communities focus on providing holistic care in five Dimensions of Wellness — learning, connecting, activity, spirituality, and giving. Distinctive Living communities offer healthy, dietician-approved meals, places for worship, and opportunities to learn new life skills. Those seeking memory care will benefit from Distinctive Living’s Moments Matter program. This balanced approach to care supports residents with lifestyle programming tailored to their specific needs. With this thoughtful approach to care, Distinctive Living has earned 767 reviews and an average review rating of 4.1 out of 5.

8.4

Review Score

767 reviews
29 communities
Starting from $X,XXX/mo

Distinctive Living community listings

Showing 29 communities
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Mira Vie Toms River

1657 Silverton Road, Toms River, NJ 08753

Starting at$X,XXX+ monthly
Photo of Mira Vie Toms River
17
17 Photos available
6
6 Floor plans available
9.5
Review Score
14 reviews

It is always difficult to place a loved one in any kind of a facility. I have found that the staff here are genuinely concerned and involved with the residents. The healthcare is good, and staff try to keep...

Provides: Assisted Living, Memory Care

Located just minutes from the Garden State Parkway and close to the Jersey shore, The Chelsea at Toms River provides a comfortable and relaxing environment for seniors to spend their golden years. We feel independence, socialization, and an active lifestyle are vital to wellness, so our residents...

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The Fairways at Naples

3053 Airport Pulling Rd, Naples, FL 34105

Starting at$X,XXX+ monthly
26
26 Photos available
9.4
Review Score
11 reviews

Very professional, caring, kind, knowledgeable, approachable staff. Bright beautiful and safe facility. I looked at 4 others in similar price range and this was the best. That said, unavoidably, stuff...

Provides: Memory Care

An elegant yet comfortable community that provides privacy and security while encouraging interaction through our many programs.Specifically for those who require continuous care, The Fairways at Naples provides proven, life enriching programs that combine each resident's unique life experiences,...

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Mira Vie Warren

274 King George Rd, Warren, NJ 07059

Starting at$X,XXX+ monthly
12
12 Photos available
1
1 Floor plans available
9.3
Review Score
14 reviews

They are all very friendly and accommodating to the residents. They have plenty of activities and family gatherings for holiday celebrations. They also have transportation to your own doctors in the area and...

Provides: Assisted Living, Memory Care, Independent Living

The Chelsea at Warren offers an attractive new lifestyle alternative for older adults who may be experiencing some difficulty managing on their own at home. The Chelsea offers a gracious environment with many beautiful common areas. It is conveniently located within a short distance of shops,...

... Read more

Mira Vie West Milford

197 Cahill Cross Road, West Milford, NJ 07480

Starting at$X,XXX+ monthly
10
10 Photos available
7
7 Floor plans available
9.3
Review Score
43 reviews

I have placed my aunt in Mira Vie. I would recommend this senior living location in West Milford, NJ. Everyone is very friendly and the facility is very nice. The location is conveniently located from my...

Provides: Assisted Living, Memory Care, Independent Living

The Chelsea at Bald Eagle is a beautiful assisted living community located beneath the picturesque Wyanokie Mountains in West Milford, Passaic County, New Jersey. Our safe and secure community provides various housing options depending on personal preference, from spacious suites and studio...

... Read more

Mira Vie Montville

165 Changebridge Road, Montville, NJ 07045

Starting at$X,XXX+ monthly
12
12 Photos available
9.2
Review Score
43 reviews

Very accommodating in his early months to be as independent as possible and as he grew weaker, he was very appreciative of the additional support. He loved having his medication packaged (instead of having...

Provides: Assisted Living, Memory Care

Located in Morris County, The Chelsea at Montville offers several senior living options in a comfortable setting. Our spacious community offers areas to sit and meet new people, space to enjoy a book from our library, opportunities to listen to a resident or guest play our piano, or take a...

... Read more

Silver Comet Senior Village

4900 Richard D Sailors Pkwy, Powder Springs, GA 30127

Starting at$X,XXX+ monthly
9
9 Photos available
9.0
Review Score
63 reviews

The staff were uplifting and very considerate. They always were ready to assist in any situation or question. Very pleasant to deal/talk with.

Provides: Assisted Living, Memory Care, Independent Living

A landmark for purposeful living, Silver Comet Village redefines retirement living. Offering independent living, assisted living and memory support options, Silver Comet Village is the best place to live and create new memories, experience life, and enjoy the company of family and friends. At...

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Bella Mar at Royal Palm

11911 Southern Blvd, Royal Palm Beach, FL 33411

Starting at$X,XXX+ monthly
16
16 Photos available
3
3 Floor plans available
9.0
Review Score
46 reviews

[name removed] and [name removed] were wonderful. Based on the experience we have had so far, we would recommend the Inspired Living at Royal Palm community to other families.

Best Activities
Provides: Assisted Living, Memory Care

Welcome To Bella Mar!Bella Mar Royal Palm Beach is a luxury, resort-style, Assisted Living community with a Memory Care neighborhood, designed to take care of Moms and Dads within the Royal Palm and West Palm Beach areas. Residents enjoy a level of care and support unmatched in the region...

... Read more

Liana of North Sarasota

2630 University Pkwy, Sarasota, FL 34243

Starting at$X,XXX+ monthly
13
13 Photos available
9.0
Review Score
4 reviews

I am an RN in the area and I know what good care looks like. I have seen the good, bad, and the ugly of elder care facilities. Liana is the GREAT! This affordable elder care facility offers good meals for...

Provides: Memory Care

Crescent Fields at Huntingdon Valley

2507 Philmont Ave, Huntingdon Valley, PA 19006

Starting at$X,XXX+ monthly
25
25 Photos available
8.8
Review Score
14 reviews

Overall experience dealing with A Place for Mom is a 5. They follow up a lot. After a while I did not respond. We chose Crescent Fields based on your recommendation. Crescent Fields is clean. Very friendly...

Provides: Assisted Living, Memory Care, Independent Living

Bella Mar Delray Beach

14100 Via Flora, Delray Beach, FL 33484

Starting at$X,XXX+ monthly
12
12 Photos available
5
5 Floor plans available
8.7
Review Score
37 reviews

A Place for Mom directed us to Inspired Living Memory Care. She has lived there since August 2023, and is thriving. Personnel are always smiling and positive while interacting with residents. Their...

Provides: Assisted Living, Memory Care

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Mira Vie Manalapan

445 Route 9 South, Manalapan, NJ 07726

Starting at$X,XXX+ monthly
10
10 Photos available
7
7 Floor plans available
8.7
Review Score
14 reviews

We love the aides. Our loved one eats in her room but the food is good. She does not participate in the activities, so no comment on them. The value to cost is average - basic cost is good but the extra...

Provides: Assisted Living, Memory Care

The Chelsea at Manalapan offers the very best of town and country assisted living.Located in the beautiful town of Manalapan, Monmouth County, fine shopping and dining are literally at our front door, surrounded by beautiful views of peaceful countryside and farmland. Step outside and relax under...

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Maumee Pointe Assisted Living and Memory Care

1050 Medical Center Pkwy, Maumee, OH 43537

Starting at$X,XXX+ monthly
9
9 Photos available
8.7
Review Score
13 reviews

Very nice facility. Wish there was a bigger variety of food when you don't order the special of the day though. It is new and beautiful, the location is close to my home, and everyone there was very nice and...

Provides: Assisted Living, Memory Care

Introducing Maumee Pointe, where our beautiful community becomes the backdrop to your new life and your fresh start. Be proud to call our community home with its well-designed, updated apartment homes with convenient features to delicious dining, enriching activity offerings, and beautiful...

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Tylers Mill Senior Living

1674 Delsea Dr, Deptford, NJ 08096

Starting at$X,XXX+ monthly
4
4 Photos available
8.7
Review Score
62 reviews

I would tell them how they have been a godsend to me . I was at my wits end and they truly made everything so easy for me. I am very pleased with them.

Provides: Assisted Living, Memory Care

Tylers Mill Senior Living at Deptford is an assisted living and memory care community in Deptford, New Jersey.For more detailed information about amenities, features and services, or to schedule an appointment, please call us.

... Read more

Bellevue at Neese Road

756 Neese Road, Woodstock, GA 30188

Starting at$X,XXX+ monthly
13
13 Photos available
4
4 Floor plans available
8.6
Review Score
93 reviews

Most of the stuff were friendly and nice specially front desk stuff' My brothers situation got worse and he lived at Rehab center ! It is nothing to do with facility! I definitely recommend Bellevue at Neese...

Provides: Assisted Living, Memory Care

Come and see Legacy Ridge at Neese Road's new renovations.

Mira Vie Clifton

782 Valley Rd, Clifton, NJ 07013

Starting at$X,XXX+ monthly
13
13 Photos available
15
15 Floor plans available
8.6
Review Score
14 reviews

I have met many different people. I'm greatly surprise that they're capable of doing so much. The residents are friendly and I enjoy the company of everyone when I come downstairs for activities.

Provides: Assisted Living, Memory Care

Liana of Venice

2321 E Venice Ave, Venice, FL 34292

Starting at$X,XXX+ monthly
5
5 Photos available
8.5
Review Score
9 reviews

All of management and staff really care. Chef [name removed] makes the best meals I've ever seen. Absolutely tons of activities...basketball (sitting), painting, crafts, pets come visit, recently dogs and...

Provides: Memory Care

Mira Vie at Greenknoll

680 Route 206 N, Bridgewater, NJ 08807

Starting at$X,XXX+ monthly
13
13 Photos available
8.4
Review Score
28 reviews

Hello this is [name removed] and I love the Chelsea. They are very good and they have wonderful people working here everybody’s good and [removed] I guess. My favorite part is the activity room with all the...

Provides: Assisted Living, Memory Care

Located in Bridgewater, New Jersey, The Chelsea at Bridgewater is conveniently located in a peaceful, serene wooded area in Somerset County. Residents enjoy personalized assisted living services in private and semiprivate suites in a variety of attractive styles. Residents are welcome to...

... Read more

Mira Vie Forsgate

319 Forsgate Dr, Monroe Township, NJ 08831

Starting at$X,XXX+ monthly
13
13 Photos available
3
3 Floor plans available
8.3
Review Score
28 reviews

Cleanliness - between a 3 - 4 - it seems that the areas on the main floor where they would be seen the most by visitors are very clean but there are areas on the other floors that the corners, moldings, and...

Provides: Assisted Living, Memory Care

Located in Monroe Township, NJ, The Chelsea at Forsgate offers a variety of senior living options, including assisted living and memory care. We aim for our residents to maintain an active and independent lifestyle within a caring and supportive environment. We offer a lifestyle program that...

... Read more

Mira Vie East Brunswick

606 Cranbury Rd, East Brunswick, NJ 08816

Starting at$X,XXX+ monthly
12
12 Photos available
8.2
Review Score
9 reviews

It was clean and bright the residents seem to be happy, and the staff was very helpful. Also it was the only place I could find that had reasonable private rooms/ apartments for memory care patients. Did not...

Provides: Assisted Living, Memory Care

The Chelsea offers an attractive new lifestyle alternative for older adults who may be experiencing some difficulty managing on their own at home. The Chelsea offers a gracious environment with many beautiful common areas. It is conveniently located within a short distance of shops, restaurants,...

... Read more

Parkdale Senior Living

44315 N Gratiot Ave, Clinton Twp, MI 48036

Starting at$X,XXX+ monthly
6
6 Photos available
8.2
Review Score
26 reviews

Not being there more than once or twice a week, it's hard to rate most of it, except a couple meals I saw that were a bit questionable, or maybe I should say they lacked appeal. Also, my mother is impatient...

Provides: Assisted Living, Memory Care, Independent Living

You deserve to retire in peace without having to worry about the little things. Our community is designed to make life carefree. At The Parkdale, convenience meets comfort to offer our residents a senior living oasis they’re happy to call home. Your loved one never has to worry about being...

... Read more

The Village at Bellevue

8118-B Sawyer Brown Rd, Nashville, TN 37221

Starting at$X,XXX+ monthly
17
17 Photos available
4
4 Floor plans available
7.9
Review Score
39 reviews

They have been kind and inclusive. The transition was not easy but they were very supportive. It is very clean and well kept. There has been some staff turnover, but I think that is to be expected. Overall,...

Provides: Assisted Living, Memory Care

Putting More Life Into Senior LivingAt The Village at Bellevue you don’t have to give up on your best senior living life. It’s waiting for you here, where you can trade the stress and isolation that often comes from living life at home for a community full of activity, leisure, and great care.We...

... Read more

Brooklyn Pointe Assisted Living and Memory Care

4800 Idlewood Dr, Brooklyn, OH 44144

Starting at$X,XXX+ monthly
19
19 Photos available
7.8
Review Score
25 reviews

The people at Brooklyn Pointe Assisted Living and Memory Care were all great with my dad and very friendly to us. I was there almost every day. They shared whatever I asked about. The move in process was...

Provides: Assisted Living, Memory Care

Welcome to a new kind of senior living at Brooklyn Pointe Assisted Living and Memory Care located in beautiful Brooklyn, Ohio. The community opened in November, 2018 with all new, state of the art programming for seniors needing Assisted Living or Memory Care. With a focus on wellness and...

... Read more

Mira Vie Brookfield

1 Brookfield Ct., Belvidere, NJ 07823

Starting at$X,XXX+ monthly
13
13 Photos available
7.7
Review Score
12 reviews

From the initial visit, back in July, through moving in day [date removed] until now we are extremely pleased. The director, nursing staff, everyone has been terrific. She has her meds managed by [name...

Provides: Assisted Living, Memory Care

Located in a beautiful country setting surrounded by mountains and open space.  The Chelsea at Brookfield offers three different levels of senior living: concierge level of living, assisted living, and Country Cottage, in private and semi-private apartments.  For residents with...

... Read more

Mira Vie Fanwood

295 South Ave., Fanwood, NJ 07023

Starting at$X,XXX+ monthly
11
11 Photos available
28
28 Floor plans available
7.5
Review Score
5 reviews

Very attentive, friendly and like my brother says, kind staff members. Chelsea at Fanwood was just bought over. Now called Mira Vie. The new director seems very nice & staff is staying the same but I just...

Provides: Assisted Living, Memory Care, Independent Living

NEW INFOAvg resident age is 94 !! Age Min 65 years plus plus Best towns for referrals to be coming from/desired location:UNION COUNTY- Fanwood/Scotch Plains- Plainfield- Westfield- Cranford- Clark- Rahway

... Read more

Mira Vie Brick

458 Jack Martin Blvd, Brick, NJ 08724

Starting at$X,XXX+ monthly
11
11 Photos available
4
4 Floor plans available
7.0
Review Score
21 reviews

I have a family member at the Brick location. The facility is amazing. The staff is exceptional ,specially the activities staff they go way above and beyond for there residents. [name removed] the director...

Provides: Assisted Living, Memory Care

The Chelsea at Brick, an extended Assisted Living Community offers comfort, convenience and security. Our Senior Living Community combines private suites and shared units with services such as restaurant style dining, housekeeping, transportation and many different activities. The Chelsea at...

... Read more
Viewing 1-25 out of 29 communities

Reviews
for Distinctive Living

8.4
Review Score
1,137 reviews

Review Score

1,137 reviews
8.4

Out of 10


5 star

63%

4 star

22%

3 star

9%

2 star

3%

1 star

5%

A Place for Mom has scored Distinctive Living with 8.4 out of 10 using our proprietary review score based on 556 reviews in the last 2 years. Over all time, Distinctive Living has 1,137 reviews with an average "overall experience" of 4.1 out of 5.

Overall Experience
715
241
94
31
56
Date Submitted
192
300
556
Reviewer
73
809
207
20
Care Received
465
14
658
1061-1080 of 1137 reviews
Sort by

2.0
Fran - Family/Friend
Assisted Living
December 5, 2023
Very poor

The staff promises a lot of care and rarely delivers. They always are short staffed. Administration promises to look into things and they don’t. Residents are afraid to complain. The plumbing issues were never completed in time.

Cleanliness

2

Friendliness

3

Meals & Dining

1

Care Services

1

Activities

2

Staff

1

Value for Cost

1


2.0
Anonymous - Toured community
Memory Care
November 9, 2022
Verified Review

I toured this facility and wasn't impressed. They were in the process of integrating a new Executive Director. We liked the facility itself, but the layout wasn't good and they didn't offer good activities. There's no reception desk when you walk in, just the nursing station. No common room for the residents to gather or interact. It seemed like most of the residents stayed in their rooms. I actually had a higher member of management verbally tell me that she wouldn't put her loved one in this facility if it were her.

Read More

2.0
Anonymous - Family/Friend
Assisted Living
November 1, 2022
Verified Review
Review for Inspired Living at Royal Palm

The executive director was absolutely terrible, and never reached out to the family. There was no communication, and they did not let us know how our loved one was doing. The communication needs to improve. It was terrible experience. It was not worth the money.

Cleanliness

5

Friendliness

1

Meals & Dining

3

Care Services

1

Activities

5

Staff

4

Value for Cost

1


2.0
Anonymous - Toured community
Assisted Living
September 20, 2022
Verified Review

I toured this facility and it wasn't as clean as the others that I toured. The staff was very friendly, but cleanliness just wasn't there. Right down to the dirty floors in the corners of the elevator. It wasn't the place for our loved one.


2.0
anonymous - Toured community
Memory Care
August 8, 2022
Verified Review
Tour experience

I walked out after our tour and knew this was not the place for us. The hallways were very narrow and the room sizes were super small especially compared to what she has now. I did not like that after lunch they put all of the memory care residents into one room. All 30 of them were just sitting in their wheelchairs with their heads slumped over. The assisted living side of the facility looked ok, but I did not like the memory care side at all.

Read More

2.0
Anonymous - Family/Friend
Assisted Living
August 3, 2022
Very poorly run facility

A family member was a resident and moved out. Cannot recommend this facility. Current Management is over her head and ruining the reputation of the facility. The staff lacks compassion and does not do their job. If you need any level of care, this is not the place for you. Don't ask the front desk for assistance, she is rude to guests and residents and not at all helpful. Residents appear to be sedated, constantly sleeping in wheelchairs at all hours. Would not feel comfortable with a loved one living here, wish my loved one had moved out sooner.

Read More
Cleanliness

1

Friendliness

1

Meals & Dining

4

Care Services

1

Activities

4

Staff

1

Value for Cost

1


2.0
anonymous - Toured community
Assisted Living
May 26, 2022
Verified Review
Community Tour

Based on our tour, I thought The Chelsea was horrific. When we walked in, they had their residents in wheelchairs sitting all around the concierge area. And a lot of them were out of it and slumped over in their chairs. It just didn’t give a very nice impression. Also, the smell of disinfectant hit you in the face so strongly that my first thought was - if that smell is so strong, what smell are they trying to hide?

Read More

2.0
Jerry S - Family/Friend
Memory Care
March 29, 2022
Verified Review
Our experience at Inspired Living

My loved one was here for about 3 weeks and during that time he was progressing very nicely and things were going great. He took a really bad turn and when they took him to the hospital it turned out he had covid. When we notified the facility, I am not sure what their protocol was before or after for the residents who are there because we had no interaction with them. This is the only concern I had about the place at all, everything else we were extremely satisfied with. He was happy and thriving before, he was participating in all of the activities and really enjoying it. All of the staff were great and we really liked the facility and we were happy with our choice.

Read More
Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

3

Activities

5

Staff

5

Value for Cost

4


2.0
anonymous - Toured community
Memory Care
November 5, 2021
Verified Review
Our tour experience

Our family had an in person tour and we were very disappointed, we did not like it at all. The lady took us on the tour only on the assisted living, we had to ask to see the memory care residents. We saw them sitting in the art room with no paper, no things to color with, no music or TV on, the residents were just sitting there and we did not like that at all.

Read More

2.0
anonymous - Family/Friend
Memory Care
November 4, 2021
Verified Review
This is important

I would say to not go here. They are not set up for professional work. What is promised is not given and they only have about five workers to care for all of the residents. I would not recommend this community.

Cleanliness

1

Friendliness

4

Meals & Dining

4

Care Services

3

Activities

2

Staff

3

Value for Cost

3


2.0
Cynthia M - Family/Friend
Assisted Living
January 29, 2021
Verified Review
Inspired Living talk to a resident

The administration staff would be a five out of five, but aids that give one on one care would be a two out of five.

Cleanliness

3

Friendliness

No data collected

Meals & Dining

4

Care Services

2

Activities

4

Staff

No data collected

Value for Cost

2.5


2.0
Valerie Hancock - Family/Friend
Memory Care
September 17, 2019
Happy for a while

I moved my mother there when it was Emeritus. Everything was perfect. The food was excellent! Mom was in pretty bad shape and was cared for in the best possible way. The management was superb! Then it was changed to Brookdale. Left much to be desired. The food quality went down somewhat. The staff wasn't nearly as happy. However, mom was still cared for in a great and sufficient way. Then it was changed AGAIN to Quail Creek. Wow. What a horrible decision to have Grace Management take over. EVERYTHING declined. I watched the staff quit and go elsewhere. Thank God our favorite 2 stayed on board! I don't know what we would have done without them! The food quality was a disgrace. The cook was really good, but I'm sure she didn't have enough money to get what she needed for a decent menu. They terminated who I thought was the best manager they have ever had. She cared, she worked hard, the residents loved her, she had the best communication skills and made sure everyone was happy and went out of her way, on her own time, to make sure things were the way they should be. Then a new person came in who showed no care at all for the residents. She never even made eye contact with them! I know this because I watched her regularly! Seems like all Grace Management was interested in was collecting rent. Not much beyond that. Four years ago, I would have referred this facility to anyone! I wouldn't let my dog live there now! And it's a shame. My mom is now with Jesus and all-in-all, she was happy there because the workers took such good care of her. They all loved her and she loved them back. This place needs some serious work in order to attract new residents. I was told years ago they were going to remodel. It looks like something from the 1960's. The carpet is unexplainable, especially after all the past "accidents" which happened on the carpet. And they need to modify their menu and make it more desirable and nutricious.

Read More
Cleanliness

3

Friendliness

3

Care Services

3

Activities

4

Value for Cost

1.5


2.0
Anonymous - Toured community
Memory Care
June 3, 2019

Did not get a good first impression. Residents seemed very subdued. The inside smelled a bit and the floor in the dining room was sticky. I believe they said that have 30% Medicaid vs. state minimum of 6%

Cleanliness

2

Friendliness

2

Care Services

2

Activities

2

Value for Cost

2


2.0
Lesa Martino - Family/Friend
Memory Care
April 13, 2017
Newness does not mean best place to put your relative

Rooms are minimal. No ceiling lights. Wall air conditioners do not cool off the room properly. No refrigerator allowed. No pets allowed to stay with resident. No guest meals when visiting. Only 2 choices for meals which are cheap................ghoulash a choice!! No soup. No fresh fruit or snack bar available 24 hours. No everyday menu such as a hamburger or grilled cheese sandwich. Only decaf was served until just recently after complaint. Coffee is still terrible. Pre-schoolers from a daycare are brought into the facility to spread germs to many for cheap entertainment. Perpetual colds is not fun. Stupidity cannot be cured in this place.

Read More
Cleanliness

2

Friendliness

2

Care Services

2

Activities

2

Value for Cost

2


2.0
Anonymous - Toured community
Memory Care
March 6, 2017

Felt very cold, and not temperature-wise.

Cleanliness

2

Friendliness

2

Care Services

2

Activities

2

Value for Cost

2


2.0
Susan - Family/Friend
Memory Care
June 8, 2016
Not so great anymore

This place was wonderful for a period of time, but things have changed for the worse at this facility. "Something" happened and several people were fired. They are now without several key positions and seem to be quite understaffed. While everyone is very friendly and the facility is gorgeous, the level of care misses the mark and there is no communication. There seems to be a "don't ask questions, we're handling everything and you don't need to know" kind of attitude. Calls to check on my loved one go unreturned, despite many friendly responses that they'll have someone get back with me. No one ever does. When we're there, we're told that everyone is too busy to talk to us and someone will phone is later. No one ever does. The physician's assistant that sees residents doesn't follow up either, despite medicine changes and medical issues. In a nutshell, if you move a loved one here, you're turning them over to a staff and hoping for the best. You will not know what truly is going on. It's almost creepy. Everyone smiles and says everything is great, but no one seems to be able to elaborate on anything (new bruises, changes in behavior, medicine changes, etc.) other than they'll get the answer and get back with you... Which doesn't happen. They're too busy.

Read More
Cleanliness

3

Friendliness

3.5

Care Services

1

Activities

3

Value for Cost

0.5


2.0
Anonymous - Family/Friend
Memory Care
January 22, 2016
Verified Review
Not a good experience

Our experience with Chelsea at Tinton Falls was not a good one. They could have been much more thorough with their evaluation of my loved one. They told us they'd be able to handle it no problem, and by the second day we had to hire outside help, and shortly after that they told us we'd have to move her. The place just feels understaffed in general for the level of care they are claiming they provide. If you're planning on placing a loved one here I'd be very wary and double check that they are actually a match for what the community provides.

Read More
Cleanliness

2

Friendliness

2

Care Services

2

Activities

2

Value for Cost

2


2.0
Anonymous - Family/Friend
Memory Care
October 20, 2015
Verified Review
Would not recommend

Our experience with The Chelsea was not a good one. My loved one lived here for a time, and the quality of the care eventually got so bad that we had to move him. They seem understaffed, and the staff they do have are often inattentive. Whenever I would visit I would see a lot of employees playing on their phones. I would not recommend this place.

Read More
Cleanliness

2

Friendliness

2

Care Services

2

Activities

2

Value for Cost

2


2.0
Curt Carberry - Family/Friend
Memory Care
June 26, 2014
Verified Review
Poor Customer Service

The facility is nice and clean. The food was good. However, when we moved her to another location that had Medicaire Advantage, they did not send all of her medicines with her. 1 medicine had a co-pay of $250. It had to fight with her pharmacy and insurance company for over 6 months after she passed. Emeritus was NO HELP. Did not return calls or emails. The bottom line is. they treat you ok while you are there, but once the money stops coming in they could care less. VERY Dissapointed.

Read More
Cleanliness

3.5

Friendliness

2.5

Care Services

1.5

Activities

3.5

Value for Cost

2.5


1.5
Tracy S - Family/Friend
Memory Care
July 3, 2018
Great service

I love the Chelsea! My mom has been here for 2 years but the new administrator puts a bad taste in My mouth. Very distant/cares more about herself then interacting with the residents or staff. I’m really happy with the care and social interaction however.

Cleanliness

1.5

Friendliness

1.5

Care Services

1.5

Activities

1.5

Value for Cost

1.5


Viewing 1061-1080 out of 1137 reviews

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530 Fifth Avenue, New York, NY 10036

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