Distinctive Living

ALF cost has continued to increase. Food quality is not consistent, always out of products, few interesting activities - take a long time for staff to respond to urgent needs - home always smells bad. Theft seem to be an issue.

The price was raised by $[name removed] a month in less than a year. The staff though nice and caring are always changing and leaving. The Chelsea was sold to a new company that is taking over next month. I would not recommend to anyone

My loved one is currently a resident at Inspired Living at Ocoee. You get what you pay for.

My loved one was previously a resident at Inspired Living at Kenner. Overall, I am disappointed that the facility would not continue to care for my loved one. He seemed to be well cared for, but the Med Dir seemed to think he was too difficult to care for. They were frequently saying it took 4-6 people to get him into bed or to change his clothes. The staff was always helpful to me, but seemed to have trouble figuring out how to handle my loved one. Administration, caregivers and residents were all very friendly. The cleanliness was okay, but the floor in his room was always sticky. Also, they lost a good vest of his and a sheet and have not been able to find them. The food seemed to be very good and I think he ate well while he was there. The activities were exceptional and I think my loved one enjoyed them and participated in everything that they offered. But he is enjoying being able to go into his room when I come to visit and when he needs to rest during the day where he is now.

The staff members at Inspired Living are nice but the food that is prepared sucks, and the laundry is always mixed up. Our loved ones sheets are not made up properly, no one cleans the room, food is crap

The Apt my mother lives in is clean and bright. The nursing/med area doesn't fill prescriptions in a timely manner. If my mother didn't have help she'd be in trouble.

I also chose this community because it is close to my home. The building looked new and well maintained. This community seemed well organized, and promised many activities, had a wonderful menu. Instead, there are no activities (excuse is that they lost an activities director).Service in the cafeteria is terrible with waiting times often more than an hour. Food on the menu often not available.

I am considering moving my parent from Inspired. There are times when the patients go uncared for, soiled, etc either due to low staff or apathetic staff. I usually have to ask multiple times to correct maintenance issues. On a positive note, the facility is nicely maintained and many of the caretakers are very kind

Poor services in dining rm. Always out of staple foods - very long waits in dining rm for food, is usually cold. Long waits for caregivers, sometimes up to 1 hr wait or more. Difficulty obtaining car services for appointments.

Inspired Living Hidden Lakes is a memory care facility. It is tucked away in Bradenton in a facility identical to the now- closed Sarasota facility, which my father previously lived in. I would recommend it for families who are more local and can visit frequently, not for those at a distance. The reason is simple - all people in Memory Care need more help and family contact than those in independent living or some in assisted living. To deal with this, we have hired a private caregiver. This person has become a part of our family, noticing, caring and engaging with my dad personally. No matter the star ratings, it is rare for these memory care facilities to provide enough personal care, due to staffing shortages, frequent turnover, inadequate state training regs, and low pay. This is the reality of assisted living. So, if you can provide a caregiver or visit several times weekly, I recommend HL.

The care given at Inspired Living is very inconsistent. Care plans are not always followed and residents in Memory Care are not checked on as often as promised. I will say that I have never seen any worker mistreat or be cruel to a resident. All the workers are friendly, just not consistent with the amount of care and attention we were promised.

My loved one lives at Inspired Living at Delray. I would rate the staff anywhere from a 2 to a 4, depending on the area. The Dietary staff are very good and courteous. The Housekeeping staff are either non-existent or poor. The private duty aides have made my loved one's bed and done her laundry. They have even had to scrub the floors of the bathroom and clean the toilet for my loved one. Medication administration and PT/OT are also problematic at this facility. Many of the amenities/services listed for this facility look good on paper, but in actuality they are just that.

The staff at Inspired Living at Hidden Lakes is always changing. There's no consistency. I feel that the care of the residents there is minimal. All of the rooms have locks that are battery controlled, not a very safe when the battery dies. I do not recommend this facility to others.

The staff is friendly however; they are short of help. I feel they should not charge what they are charging if they can't find the help. For example, my loved one should be getting showers 2-3 times a week. Due to short staffing, she may miss a week or only get one that week. It is also difficult to get a hold of workers there. They don't return calls promptly. They also lost some of my loved ones laundry and then put it in her closet. They never told her it was there, so she was looking for it for a week. She seems to like it and made some nice friends there. She also runs a prayer group.

My loved one previously lived at The Chelsea at Clifton. I think that the general staff is very hardworking and that the facility is a clean place that resembles an upscale hotel. They have a great Activities Director who truly does her best to plan fun things with the residents. They also have very good food, from what my loved one said. However, there is room for improvement at this facility. There is a lack of communication between upper management and families.

We toured The Chelsea at Toms River when searching for a place for our loved one. This facility was just okay. However, it didn't seem as clean as some of the other facilities that we toured. They didn't offer many activities. The atmosphere wasn't great, the residents were just kind of hanging out.

The tour experience at Inspired Living at Kenner was good, but we preferred the smaller number of residents at [facility name removed]. The facility at Inspired Living felt more clinical rather than homey.

They are lacking in staff on the floors and in the kitchen/dinning hall. With that being said, what was promised as far as consistent care and good meals, this assisted living is lacking. The people they do have in place are doing a good job. The hair/nail salon has yet to be staffed with a qualified and reliable person. Very disappointing!

The environment and apartments are pretty. But they are lacking a lot of staff. The food is terrible, and sometimes the residents have to wait over an hour for their inedible food.

I would tell others to look at other places. Also take what the salesperson says with a grain of salt. The head person can be nasty(with a smile on her face). The dining room is often out of items that are on the menu. The food is not very good. A large turnover in the staff which is not a good sign. The facility itself looks very nice.