Distinctive Living

It seemed to be a more formal place.

I would recommend the community, but I believe the community is unorganized when it comes to staffing throughout the community. I was to be on a call with the community and they have repeatedly been late to the calls with the family about my loved one's care plan. The community does reach out to the family with questions or concerns about our loved one when appropriate. The meals are being served in the dining three times a day.

I really like the way that when I find an issue I can present it to any member of staff and they are quick to understand my concerns and look for the solution. The downfall is that the solution does seem to take a while though and sometimes it does not occur at all.

It's a beautiful place but you need to make sure they are equipped to handle your loved ones needs specific. You need to sit down and be very specific with what your expectations are. You need to make sure your loved one is getting the care that you expect. Housekeeping comes daily. They do not allow pets anymore. They seem to struggle with activities for memory care residents. They need to work on the calendar for those residents. Information that you give to one person, does not get shared with all of the healthcare staff to make sure they all are aware of what care is needed for each resident. This place presents well and sells good. It seems non engaging. They need to find a way to neighbor the appropriate residents based on their level of memory care needs. Some of them will enjoy more interaction than other residents.

A month after my loved one moved in the whole administrative staff changed, then there were temporary staff, and now the permanent director is there. He seems very good, I contacted him after hours and he responded right away. But during the whole transition, there was not much communication about what was going on at all. Communication is definitely something that needs to be improved on, I feel like I have to initiate it and there not a lot coming out.

This is a beautiful community. There is a high turn over with care partners. I also feel like the care partners are not managed well and you have to do a lot of follow up to make sure that your loved one is really getting what it is that they need. They have activities like field trips, they have memory games, board games, physical activity and more for the residents to do to have a good time.

Everyone seemed to be dull and doing nothing and it was not active. I didn't see happiness in anyone's eyes and sitting there in space. This was just not what I was looking for for my loved one.

Covid distorted a lot of things for us during her short stay here. I would tell others to just do your diligence and make sure you get insight from people who have actually had their loved ones here. I still think it is a good place, its just understanding the whole process. Do not discount the additional services needed while looking because that can really drive the cost significantly.

We toured this community and the tour was very good. They answered all of our questions and were very informative. They were very accommodating and the staff was very helpful and friendly.

It seemed more like a hotel setting. The community checked all the boxes for my loved ones. The only downfall was that it didn't have a balcony available for my loved ones.

Our family had a tour experience with the facility, and the tour was okay it was just hard to get a good feel since it was virtual. However, the communication with the facility was good.

We chose Inspired Living because of the location, the appearance of the facility, and I knew somebody that was connected over there, so it seemed like a good fit. I think the administrative staff are very attentive and caring towards the residents. Their biggest downfall is they are not great with communication to families. Overall, I would recommend to others looking.

We chose Inspired Living at the time because the director was very nice and the price was right. The location was also great for us. Everything was great in the beginning then started to go downhill once management and staff members changed. The communication was not great, they never called me. They did have a big covid outbreak and had to isolate some of the residents and split everyone up. After all of this, then they raised the rent $500 a month. We ended up moving my wife out of here to a different place.

Be very careful to make sure it is the right fit for your loved one.

I would probably to tell them to look somewhere else other than this community. I feel that they weren't attentive to my loved one. We were telling them what needed to be done with my loved one, repeatably. The food was good for my loved one. The room was a single room and it was dark and old. The space was good.

Chelsea at Bald Eagle has many levels of care but it seemed a little too much for my 93 year old mom. Services were explained well, tour ok but seemed little too focused on activities rather than care.

For independent living no care services are included and food, electric, phone, cable, laundry, and apt cleaning are all extra. Assisted includes room, meals, activities but a lot of services are extra. Very pricey because of this.

Northern Jersey near NY border. Good prices. Worth a visit and more information. Got a call from a rep and he was very pleasant. It's an hour from the city. Is sending a brochure.

I toured the Chelsea while looking at options for my husband. I thought it was very nice, and I liked that they had a little snack and coffee area available at all times. They seemed short staffed to me though, and I didn’t feel they had enough care available.

This is a very nice community and the staff did a terrific job on our tour, they took their time they showed us all around and mom felt that the rooms were smaller than what she was looking for. They do offer a lot of amenities for the residents to choose from and we would suggest scheduling a tour to check this community out.