Distinctive Living

I have been here for 4 years. There has been a lot of changes and we are so happy for it. I love the games and people here. They have become my family. I really enjoy the destination dinners. I miss Dean our old driver but the new one is doing great.

The management staff is excellent. They listen and take appropriate action. The day time patient care staff are kind and caring. Afternoon and overnight staff seem not as caring. My first contact at Inspired Living assured me patients were checked hourly overnight and confirmed with me my husband would be shaved as part of his personal care. Neither of those issues are correct. It would be best to have everyone on the same page. For some reason mornings are rushed and some mornings my husband is not given an opportunity to wash his face or brush his teeth. The excuse is there is not enough time. Would you like to be rushed to breakfast with out washing your face brushing teeth and barely getting dressed?

My wife has been there for over a year. The facility is clean. The staff is friendly and willing to do anything you may not find to your liking. Meals are on time. And rooms are kept clean and tidy. Im glad I found Liana's . I feel my wife has adjusted to living there.

[name removed] and I have been here over 1 year and we have no complaints, all employees treat us extremely well. [name removed]and [name removed]are extremely pleasant and professional. The house keepers are very good . Every staff member greets us with sincerity. One thing l do not approve off, staff asking to weighing us and our blood pressure. We do this daily in our apartment and our primary care Dr. Is aware of them.

There is a lot of turnover, which made it hard to communicate, but I think that's pretty standard for this type of job. The facility is great and I would most likely recommend it, but I don't have another one to compare it to. I know they say not to visit a lot in the beginning, but I think the more you show your face they will get to know you better and understand that you are going to be an advocate for your loved one. The more you can communicate with them the better.

Staff is friendly and caring. Director is very competent and tries hard to make sure everyone is well taken care of. The only criticism and concern I have is that in my opinion there’s not enough caregivers on duty to take care of all the needs of the patients.

Disappointed with the facility. We had electricity out in 1/2 of the room. Staff said no one to fix. No one is available for emergency situations such as this? Elevator has been out of service since we moved dad in. Ants in room. Had to wait till next day to treat. Staff seems slow to respond to his requests. For the money he is paying it seems inadequate not to have people on call for services.

Anyone new that decides this is facility for their loved one they should work with [name removed], she makes things happen!! Wonderful to work with!! They all complain about the food but none of them understand about the dietary restrictions. Quality of care is more about slow response.

We liked it. For some reason, the staff changes frequently. But it seems that way with every place. But like I said as soon as his condition got worse, we had to move him somewhere else.

Quite comfortable

We love the aides. Our loved one eats in her room but the food is good. She does not participate in the activities, so no comment on them. The value to cost is average - basic cost is good but the extra service adds up to a lot.

Inspired Living Center is a beautiful facility. It has lots of outside space and has an outside walking path that is one of the main reasons we chose Inspired for our mother. The one bedrooms are spacious and inside sitting areas are very inviting. The dining room is large and although my mother has her minor complaints the meals are plentiful and available all day . I worked with [name removed] and [name removed]for many months and they were very helpful and always available . Now everything is not perfect but minor inconveniences has not changed our minds that our mother is in a safe place and good hands

What we like the most about Symphony Assisted Living is the basic cleanliness both in property and in members. Lots of windows i.e. Lots of light. We would recommend this community to other families who may need a place for their loved ones

It is always difficult to place a loved one in any kind of a facility. I have found that the staff here are genuinely concerned and involved with the residents. The healthcare is good, and staff try to keep residents involved with various interesting events. The esthetics could be better- the flooring in the main lobby and hallway really needs to be replaced. The apartments are adequate, and the food is varied and acceptable. There is always an off menu option available. Overall, I would recommend this facility.

Would like it that my mother would be more encouraged to be involved in activities! Go outside in rockers instead of staying in room watching Fox News all day! At least she gets her medicine and has caregivers check on her!

My mother [name removed], 83, stayed at Mira vie for three months over the summer. She was in the process of deciding if living at a home or at an apartment with help would be her long-term option. After three months and lots of positive things to say about Mira vie, She ultimately chose to move into an apartment near her son. Was happy with the level of service, although she was quite healthy so did not use a lot of service beyond 8 sessions of physical therapy and the social activities run by the staff. Her only feedback was the quality of the food which she thought was not very high standard and occasionally too salty. She wishes there was more flexibility in bringing your own food or changing things in the menu based on resident requests. Therefore, her decision to leave is not any specific issue with Mira vie, but her desire to live with part-time help in her own apartment

An explanation of grade for care is the facility is understaffed especially on the weekend. She has had to press her button at times and waits a long time for a response. When my mom entered the facility we were told front desk would be manned 24/7. No one is there after about 8 pm. For the number 3 for the food, I must say the dining area is wonderful and the staff so very nice but everyone complains about the food. When she entered we were told there was a well thought of chef. There isn't. I am fully aware that folks in these facilities have to complain about something and usually the food is what they complain about. That is probably the one thing my mother would change. Need more variety. Explanation of the value- The overall facility is wonderful. The reason I lowered the grade was because of the food and understaffed. There used to be a physician who comes every Tuesday. She seems nice but trying to refill prescriptions is unbelievably difficult. The director of the facility is FABULOUS. He is always available to anyone with concerns. He has monthly meetings with the residents and works tirelessly to handle every situation. The staff and management are superb. It certainly is not cheap. We are paying roughly $[removed] a month for a two bedroom unit. She manages her own medication so we have no up charges. Honestly, I don't think we could ask for a more pleasant environment. Also know that the management /owner is on site.

Mom has been happy and comfortable at Inspired Living of Bonita Springs. They sometimes have trouble keeping up with Mom's toileting needs (esp. overnight). No problems with cleanliness other than some more hidden issues like grungy air vents/filter in her A/C unit.. Very friendly and helpful staff. They work hard to try and get as many people engaged in activities as possible. Good except they are not immune to the staffing issues all assisted living places seem to have so sometimes we have to talk to management to ensure they will take care of specific Mom-centric needs. No opinions, but Mom is eating and Alzheimer's has robbed her of most of her previous favorite tastes so that is all we can ask. Activities are limited due to the memory care nature of the home, but the personnel encourage a lot of singing and dancing to keep folks as involved as possible Mom is well cared-for, but at a high price.

They are making sure my uncle is safe, has his meds on time daily, and they keep him active. Based on the experience we have had so far, I would recommend the Inspired Living community to other families.

Positive - Very convenient location, good size rooms. Improvements - Quality of food, outdoor areas upgrades needed.