Distinctive Living

We were very nicely greeted at The Chelsea at Montville, and the tour was very informative. We didn’t choose them because of the arrangement of the shared room - it seemed a little too intimate/close.

{name removed] who is the director of community relations was the first person we met with an she is absolutely outstanding. She is the go to person with any questions, issues and concerns we may have. [name removed] who did the initial nursing evaluation was just phenomenal. We had had a couple issues here and there with the nursing staff and not follow up which can be problematic but other than that its been a wonderful experience. There is an activities calendar which looks amazing, the physical therapy has been terrific and the occupational there has been outstanding. We like the fact that there is an outdoor patio, where the residents can gather and even eat their meals weather permitting. They always have a fenced in walking area so your loved ones can walk around outside without the worry of them wondering off. When the weather is nice the residents do have the possibility of going off sight to do activities. Based on the experience we have had, we would recommend them to other families

They are very friendly at this community. They provide good care to my loved one. They are low on staff at the time but the staff that they do have are good and work well with my loved one. They have activities like noodle ball, bingo, wine down Wednesday, movies and more for the residents to do to stay busy and active in the community.

Our family had an in person tour and to us it felt more like a nursing home rather than an assisted living community. However the staff we did meet with were super friendly

My Dad has a great room, he gets great care. They are attentive, thoughtful, and caring. It's a clean place that I know my Dad is safe in. That makes him happy as well as myself. Housekeeping comes once a week. Laundry comes daily. This is a locked memory unit. They offer themed activities like cognitive, spiritual and physical for the memory care residents. Community themed as well to help the residents get to know each other. The staff call with any concerns.

They really care at this community. They make you feel at home and they are very warm. They have activities like cards, rumikube, majhong and more. Also if you don't play those things they get everyone together for movies or live entertainment and sometime just talking to each other. They even have ice cream socials and a wine night and do a lot to keep the residents engaged. There is a rabi that comes once a week and my mother really it.

Our family had an in person tour and it is a very nice community, we liked how it had assisted living and memory care, but the were very unresponsive to our calls and we lost interest.

Our family had an in person tour and this is strictly memory care. Unless your loved one is really deep in their stages of dementia/Alzheimer's I would not suggest this community. The tour was good, it is a nice community and we did see fun activities going on, but it was just not the correct stimulating environment we were looking for at the time.

ratings above

Care staff is very helpful. Nurses are excellent.

Our family had an in person tour and it was a nice tour but that the time there was only one male resident there and we wanted a community that had more men that our loved one could bond and socialize with.

I think everything is great. I'm very happy that I put my loved one there. The only thing is now that she's there, I don't know who to go to with questions about medications and other medical things. So sometimes I feel like I don't know what's going on. But she tells me she loves the food, and they have a lot of activities. I've also been very impressed with how clean they keep the facility.

The meals and dining service is like clock work, very consistent and good. What really stood out to us and sold us on the community was the overall friendliness of the staff members we met.

Our family had an in person tour and based off our experience we would say the community is very nice.

The friendliness and cleanliness of the community really stood out to us as a good first impression. We would recommend Inspired Living at Hidden Lakes to other families.

Our family was able to have an in person tour and at the time we were only looking at assisted living and it was a good tour. We actually have a family friend with a loved one at The Chelsea who is really happy there. However, they did not have as nice of an outside area as another facility we were checking out. This community is more right in the city so not a lot of outside space, but the facility was still nice and the rooms were nice. We did not choose this community because they require 2 years of private pay.

Inspired Living gave us a great tour and were one of the only places that actually showed us the memory care unit. The facility is beautiful and has a very nice swimming pool. I was concerned though because during our tour I did not see any residents or staff, no nurse stations were open and it seemed empty. I asked how many beds they had there and she said 120 but only 50 residents were actually living there.

The nursing staff is responsive. They do call me on a very regular basis with different updates. They recently separated the unit into two areas - one side for people who are less functioning and one side for people who are more functioning. I don't necessarily see employees as much as I would like to for my mom on the better functioning side. But overall I think they take very good care of her. They're reasonably quick to get her cleaned up with any incontinence issues. Everybody is very friendly, including management. I think the staff seem a little overburdened sometimes, with not enough people for what is required of them. But my mom enjoys the food. And they're good about getting the residents together for activities like exercises and stretching, going out to the gardens and gazebo and asking about their fondest memories, playing a news/history/trivia games. Those things all seem very positive to me.

Top of the line. Cover all bases

Top of the line cover all bases.