Distinctive Living

The staff and management is helpful, the aids are nice for most part. The weekend staff a little less so. Nurses are helpful. The facility is very nice and kept clean and up to date. Areas for improvement: Maybe the aids having a little more patience and gentle touch with people in arthritic pain. Listen to the patient more and not dismiss their complaints.

What we really like about Inspired Living is the staff, facility, and activities were above par compared to other facilities. They really wanted the residents to interact as a community which we thought our dad would enjoy. Other facilities we were in did not promote that to the level of this facility

Symphony has been a good fit for our family. There is definitely a time of processing / transitioning, but Symphony communicated well as we acclimated to this new stage of life with them. They care for my dad and for our family.

I toured Inspired Living at Lakewood Ranch and it was a very nice facility. It was also closer to our house. I was going to use them, but they never returned my calls.

I toured this facility. This was the place I wanted my mom to be at, but they rejected my mom by the doctor/hospital evaluation. This place was amazing and the staff seemed really good, but communication was poor when they were rejecting her.

I would recommend this facility. The people were kind and thoughtful. Because they were more specialized with dementia, they had more activities to keep my mom busy than the previous place. They also kept her clean which was nice. One down side was there was not always a care giver within easy access when one was needed. Like if I found a resident lying on the floor I had to run around to find someone (more than once).

Myself and my spouse live here and it's okay.

The cleanliness of the community can be a hit or miss but they are trying. As far as the care takers go they are very friendly and the quality of care is getting better. The meals are getting better with their new hire and the activities are really good. For the value we do think they could do a lot better. They do not pay their care takers enough - so the level of care should be a lot hire. However many of the care takers and the activity program staff team are absolutely superb. [name removed] who is the director of the memory care unit really listens to any questions or concerns we may have, if somethings comes up we can bring it to his attention and its resolved in a timely manner so we know they are working on those improvements.

Everything has worked out very well for my friend at Inspired Living at Royal Palm. Everyone is very caring and he is adjusting well. The facility is not too big and not too small - it is a perfect size. I would recommend this facility to others looking.

I think overall it has been a good experience - the staff is nice, the facility is new. We have experienced the following challenges: - when my loved one presses the button to ask for help, she often has to wait for an hour. Not good when there are emergencies. - meals are not designed for folks with issues like diabetes, which causes challenges for my loved one who needs a healthier diet. - took a looong time for cable to be setup and get certain room amenities that we requested and were paying for. - only 1 day a week that they will take someone to an appt making it hard to get help with that transport. - the cleaning that is done once a week isn't thorough - my loved one's floor has stains on it, they don't always put away laundry, laundry gets lost, not as clean as it could be. - I don't think they handle Covid as well as they could - they had an exposure and said people have to wear masks, but I catch staff with masks down.

One of the reasons we selected them is the value is quite good. Medication management has been really good. At times, the aides have not been spectacular in their tone with my loved one when he's physically unable to do the things they're asking him to do, but after I spoke with management about it, I haven't heard that comment from him since. I would just recommend families stay involved. Overall it has been a good experience for our family.

We had a great tour experience. I got along very well with the director - she was wonderful. They did not offer independent living here. I just felt my mom would not fit in as well with the level of care that these residents needed. She is much more independent and active.

The director of nursing [name removed] is amazing. She is super warm and compassionate she was attentive to moms needs. She was always available. In general everyone is friendly and understanding. It is a for profit organization adds to a little bit of the challenge. The help is spread thin for sure.

We chose Quail Creek because it was a smaller facility and when we took my dad he really liked it. All of the people were and are very friendly and nice. They have been attentive to his needs since he has been here. We used them for respite care at first when we went out of town and he liked it so much that we just moved him in. I would definitely recommend Quail Creek, dad calls it home.

This is a nice place to live. I made friends and I participate in a lot of programs. You can stay very active and enjoy life.

The people at Brooklyn Point really care about the people who live there. You can feel it in the air. The staff that moved my loved one's furniture in said that they have grandparents that live in a different community and the employees there just don't seem to care. I think the staff and care level is around a 4 or 5 here at Brooklyn Pointe. As an example of how amazing the staff is, I was putting new risers under my loved one's adjustable bed and I could not handle it alone A member of the kitchen staff was on the floor picking up dishes, and he came in and helped me & two other staff members fix the bed. They are just genuinely nice people.

The community is welcoming and kind. They seem to have a bunch of people that enjoy working there and their handy man, [name removed] is awesome. The front desk lady [name removed] is wonderful as well. They have good visiting hours and their remodel looks wonderful. The facility itself is very pretty and more affordable than many we looked at. When I was coming in, they were going through a change in leadership, so a lot of stuff would slip through the cracks. One huge frustration I have with them is how long it took to get doctor paperwork filled out for her long term disability. Another thing that's a little frustrating is sometimes there's spilt drinks all overmy loved ones furniture that hasn't been cleaned up. I usually clean it once a week at least. Overall though I'd say it's a great place to be

What stood out to us about this community is their outdoor grounds for the residents. Better than any other facility. There is no smell when you enter. No carpet, so easy to clean and no trip hazards. Great activity staff.

Our overall experience here has been very good. Housekeeping is good overall, but I often find my dad's room dirty, bed without sheets, and him in need of changing. This part is not acceptable. Friendliness is good overall, but dad has complained to me that a particular staff member is very rude and uses profanity towards him. Otherwise, the staff is very good! Meals and dining are excellent! The activities are very good, dad just chooses not to participate much and prefers to mostly keep to himself. I chose Ivy Ridge at a higher cost because I believed it would be a superior experience. So far, it has been good, but room for improvement on the things I mentioned above. Medical care component has been wonderful.

This was a nice community. The residents were more social than my loved one would have felt comfortable with. Plus it was a bit bigger than my loved one needed.