Distinctive Living

You just have to keep after them on some issues. My mom is pretty functional, but doesn't clean anything so initially I had to keep on them about cleaning her room as she is either sweating at night or wetting the bed so she takes the sheets off but doesn't remake bed herself so they don't check on that and one night she slept on the bed with no sheets. The staff is friendly, although sometimes when you call the nurses phone they don't always answer. Overall, they have been good. Staff knows her by name. The manager of the memory care side even went in one day and made her bed. They keep them busy, so yes I would recommend this place.

They don't have enough staff to properly assist residents in a timely manner. I think they are intentionally short-staffed for maximum profit. I thought care management duties would be handed over to them, but when they are short-staffed the residents have to suffer when they could just call and agency to get coverage - so I am paying for service I'm not getting. Due to inadequate staff and lack of tight procedures, I am still paying to have my own 2 caregivers to assist my parents 46 hrs/week. I have to check every bill carefully (was charged for increased care levels that were not authorized by the manager, charged for unneeded prescriptions, charged for OTC medications, like who ever needed 50 nitroglycerin pills in 60 days!). The food is average, most items are fried, and they frequently run out of the daily special side dishes. On the positive side, there are a lot of truly good and caring employees.

Due to my mom’s dementia, in which she had a violent episode that could of harmed others, as well as herself, I was informed that she couldn’t return to the facility because they couldn’t provide the level of care for her. I moved her out soon after that. Now they are saying I needed to have written a letter stating a month in advance that she will no longer be a resident when they are the one saying she can no longer come back. They haven’t refunded any money, and actually took more money out even though she hasn’t been there for nearly a month!!! This has to be resolved!!!

Staffing in the dining room could be better. Everyone needs and experiences are different. The facility is the best option in my opinion of few options in the area. I'd recommend a tour and to spend some time observing before making a decision.

It is a wonderful facility for those with memory issues. What stood out the most to us, believe it or not, was the smell. It smelled clean and there is always someone cleaning something! My Mom is very happy there and ultimately that is the most important thing.

I would say it works for our situation and they should take time for themselves to see if it works for them. The person living there and the caretaker needs to feel good about the place.

Beautiful facility, ideal northern NJ location, friendly staff There are different sizes for the rooms. My mom's is a studio. Nice size, bright, kitchenette, large bathroom.

The staff is very friendly, very attentive, very professional. I still feel more attention could be paid to the cleanliness of the floors and the elevators. I would definitely recommend Chelsea at Toms River to others.

The staff at the ALF is very attentive and care about the residents and their families. I would definitely recommend them to others!

****The Good: The staff was very nice and pretty helpful. Communication is good with the family, except with an injury the communication was not. The assistant director had a couple of miscommunications with me. The move in process was great. The place is very nice and respectful to mom. They help her a lot. ****The Bad: It was not good that we moved her from memory care to assisted living. The living facility should be doing that. The staff couldn't change and clean mom's deep wound she sustained on her left knee from a fall. They explained to me why they couldn't, because they are not a skilled nursing facility. Still they have to. There is no way we should be buying the toiletries with the money we're costing them. If they are afraid they will get the wrong kind or brand of something, then we'll write it down for them. And the the price per month is too expensive.

We have had a pretty good experience there. We chose this because it have my mom the freedom and space to wander/walk around. They have a very nice large courtyard and sitting areas outside plus several screens porches. The staff are very nice to the residents. I see them hugging and touching them all the time. Touch is important for people. They try to learn about the residents past life too. Most of the staff are Hispanic and many only speak Spanish but there are enough others for translation. They know what makes the resident happy and what up sets them. I don't see this as a negative. It's just a fact of life there.

Helpful, responsive, engaging staff. The facility is very clean. I would and always do recommend The Chelsea at East Brunswick.

Hello this is [name removed] and I love the Chelsea. They are very good and they have wonderful people working here everybody’s good and [removed] I guess. My favorite part is the activity room with all the activities that they offer. I love you guys take care bye.

Once the staff managers were established (there was a period of continual turnover), we have found people to be responsible and responsive. The staff always seem pleasant and are clearly familiar with my loved one. I do wish there was a greater variety of activities available. I think the residents could be better stimulated. I would recommend this facility, but I would encourage family members to maintain communication to ensure ultimate care.

I would recommend it. I chose this facility for its location, for the friendliness and helpfulness of the staff, for the amenities, and for the cost.

It is a high caliber facility, but like most places you still need to visit often and advocate for your loved one. The staff coverage is stretched thin in the late evening. Overall I would recommend The Chelsea at Bridgewater to others looking.

A Place For Mom provided me with a good list of memory care facilities in my area that I could afford. It was great to have that to start with instead of beginning from scratch. Ultimately I selected one of the places recommended and my father has been settling in nicely.

When fully staffed, staff more attentive. All staff personable. Staff offer activities and are pleasant even if resident not interested.

Overall my mom likes it and has had a good experience. She has not been happy with the food lately, but she is picky and I think they are looking for a new cook. Everyone seems real friendly when I go and visit. They all know her by name. There are a few staff she is not fond of, but again that could just be her being difficult. She has not done many activities but seems to enjoy the ones that she has participated in. I am trying to get her more active and out of her apartment.

We feel that out mother is being well taken care of at Inspired Living at Alpharetta. The staff is friendly and attentive. The staff made the move in process very easy. My mother's former Senior Care facility had been in decline for awhile now, we should have moved her to Inspired Living Alpharetta long ago.