Distinctive Living

My dad is 91 and pretty self sufficient. My mom is 86 and a diabetic who had to go from oral meds to three shot of insulin a day. She was unable to administer these shots herself. They live five minutes away from me , so I would go there three times a day to do this and help with breakfast and lunch and bring dinner to make sure they were eating correctly. I am their daughter and love them ,but it just got to be exhausting. I am recovering from cancer and will hopefully be able to go back to work soon. I had to figure out a better way for all of us.i went on line and a place for mom came up. I put in my information and 5 minutes later I received a phone call that gave me peace of mind. I was not the only one in this situation. I was given a list of wonderful facilities to check out in my area. When I walked into the Chelsea ,I knew it would be perfect for them. The people were very kind and accommodating. Their little apartment was just perfect for them. It is clean , pretty and a happy place. Everyone greets you with a smile and a hello. My parents are making new friends and adjusting. They are slowly getting involved in some of the activities and I am happy for them. It is much better than sitting and watching TV all day! We went to the Mother's Day tea they had and it was very nice. I am so happy that they are in a great place and being taken care of. I truly have peace of mind and we are all able to have a better quality of life. I hope this little story helps someone realize that sometimes you just can't do it all and it's OK.

They do monthly weigh ins which I like. They don't have as many activities as we are used to doing. They will shave the residents for them. They don't have mirrors in the bathrooms. They are a new state of the art community. They don't have outings. They don't have scenic viewing. They have quite a few rooms. I just visited and looked around and spoke to some people.

We're very happy with this community! It is a nice looking, clean place, and all the residents and staff have been very friendly! Everyone has really made her feel at home, and she is loving it here. She was recently nominated as the Valentine's Queen For The Day, which really tickled her. We toured quite a few places when we were looking into options, and this place was just a great combination of room type, amenities, and location for the price! I'd definitely recommend taking a look at it if you are searching.

I liked it a lot! It was a little out of the way for me. I liked the staff. I liked it a lot, and the director was wonderful. It had a very rural setting.

Mom hasn't been here long, but so far she is really enjoying it. Something we noticed right as we walked in for our tour is that there seemed to be a lot of people out socializing, and an active community was something Mom was really wanting. It's a great looking place, and the staff are very friendly. We did Thanksgiving dinner with Mom, and the food was excellent. The chef came out after the meal to chat with everyone, which I thought was a nice touch.

Very nice facility. It was my first choice except they were so expensive. The place is gorgeous, but I saw people bored there too. I didn't like that it cost an extra $250 a day for high level of care, which I knew that my mother would need. The place we ended up choosing has an all inclusive care package.

My Aunt loves the food, she loves the programs as well. I am frustrated with diaper changes at night. My Aunt can't ring for the night nurse, as she is sleeping and because of that they don't come and she wakes up soaking wet in her diaper. I believe we will eventually be able to resolve this.

My parents were there from [date removed] we had a great experience there the staff was very caring and attentive to both of our parents. The room was kept clean they were clean they also made sure that they ate as well and all the medication was given to them in a timely manner. the only issue that I would say we may have had would have been with transportation for doctors appointments. My father passed away [date removed]and then we took my mother out of the facility to live with us.

The outside is always maintained, the inside looks nice but they do have portable AC units set up, not sure what is wrong. Staff is nice but service has been mediocre. I have had to address a few issues and was told that it would be corrected but it would happen again.

What we like the most about the community is that it is clean with no smell. The food is decent. There is a lot that can be done there such as different activities.

Everyone is super friendly and tries to be VERY helpful. Very spacious facilities with lots of open clean spaces or relaxing or visiting.

It's a beautiful facility, the food is really nice for the patients, nice dinning areas. The apartments are spacious. It is sometimes difficult to talk to the staff. My sister was used to 24 hour care with Cornerstone Caregiving and is adjusting to not having someone with her for 24 hours.

What we like the most about the community is that they people are nice and attentive, facility is well kept and clean. Yes, we would recommend Mira Vie Brick to other families.

The staff for the most part are wonderful and attentive. From [removed names] at the front desk to [removed name] the nurse and everybody in between the staff is friendly. There were a few bad apples there for a while but I no longer see them there. One thing I was concerned about in the beginning is that the caregivers did not speak English and I think that may have been a little bit of a confusion for my mom, but this past year they have hired more bilingual employees which I think makes a huge difference and I'm very happy about that. The monthly COUNTRY adventure program that they do combined with the food is very awesome. Say it's Spain. They will have a Spanish singer/pro former and food from Spain and the tables and whole room decorated up. Family is invited and encouraged to join. Ive been to several and Mom really enjoys those. The activity director Amanda is awesome. She keeps the residence engaged with games or crafts so that is a plus. Having the outdoor space has been very good for my mom so she doesn't feel like she's locked in and she can walk in the garden anytime she wants that's been a plus. They also do yearly holiday events that are wonderful and the staff is very involved and seem to enjoy themselves as well. The food is OK it kinda was a little dull and boring cause I've eaten there several times but they've hired a new chef a couple weeks ago so I have yet to really see what they're gonna be producing. It was nutritional but a little on the plain side, but Mom seemed to like everything OK I did have to request to cut her food up for her. Her room is always spic and span clean and the room size has proven to be perfect for her needs. Her laundry is always done and hung up nice and neat. She is always very clean and has access to the beauty shop. She's happy there which is most important. ??

The only thing that I found annoying is the lack of being introduced to who does what. Which staff to talk to.I didn't know what [removed names] were in charged of until I bothered them one at a time. The phone is also very confusing. My husband got sicker on the eve of him being transferred to your facility. So I canceled it and removed the furniture within 2 days. It says in the information booklet that a refund takes 35 days but talking to accounting this morning it takes 45 days. He didn't even moved in, what is there to calculate?

Staff is helpful and friendly. I recommend them...no place is perfect, but mira vie has been good in most ways.

I would not recommend the MC unit - it is much more like a long-term care facility where people get parked in front of the TV all day. They schedule 3 activities for the day, but they are almost always cancelled. Some of the staff in MC are burned out and unfriendly, but there are some good staff back there (just not many). The staff in the rest of the facility overall are good and congenial, and the services (housekeeping, PT, OT, etc.) are good. The handoff from sales/signing to the care manager is rocky and took a long time to happen. I've eaten there and feel it is passable, but there is nothing to write home about. I do worry it is not a low-sodium diet, which all seniors should be on IMHO. Special diets for certain medical conditions are not accommodated. The location is good, with Emergency right across the street. (UTMC is the closest hospital.) One good thing to know is that there is no nursing staff in the building overnight. I'd rate the Assisted living a 4 out of 5, but the memory care a 2.5

Outstanding employees. Communication among staff needs to be improved. Very caring staff to residents. Would recommend to anyone in need of memory care and physical care

I have had experiences with various assisted living facilities in the past when taking care of several family members: I must say that the staff here at this facility is one of the most responsive I have ever encountered. The staff is friendly, helpful and if they don’t know the answer to your question, they will research it and get back to you promptly. The aides that tend to the residents are very kind and helpful. The facility is always clean and pleasantly decorated.

I haven't had anything in regards to the food but it looks good and our loved one seems fine with it. What we like the most about the community is that they get my our loved out to participate in activities rather than staying in her room. They always seem friendly. Most days she likes it there.