Distinctive Living

Disappointed with the facility. We had electricity out in 1/2 of the room. Staff said no one to fix. No one is available for emergency situations such as this? Elevator has been out of service since we moved dad in. Ants in room. Had to wait till next day to treat. Staff seems slow to respond to his requests. For the money he is paying it seems inadequate not to have people on call for services.

Anyone new that decides this is facility for their loved one they should work with [name removed], she makes things happen!! Wonderful to work with!! They all complain about the food but none of them understand about the dietary restrictions. Quality of care is more about slow response.

We liked it. For some reason, the staff changes frequently. But it seems that way with every place. But like I said as soon as his condition got worse, we had to move him somewhere else.

Quite comfortable

We love the aides. Our loved one eats in her room but the food is good. She does not participate in the activities, so no comment on them. The value to cost is average - basic cost is good but the extra service adds up to a lot.

Inspired Living Center is a beautiful facility. It has lots of outside space and has an outside walking path that is one of the main reasons we chose Inspired for our mother. The one bedrooms are spacious and inside sitting areas are very inviting. The dining room is large and although my mother has her minor complaints the meals are plentiful and available all day . I worked with [name removed] and [name removed]for many months and they were very helpful and always available . Now everything is not perfect but minor inconveniences has not changed our minds that our mother is in a safe place and good hands

It is always difficult to place a loved one in any kind of a facility. I have found that the staff here are genuinely concerned and involved with the residents. The healthcare is good, and staff try to keep residents involved with various interesting events. The esthetics could be better- the flooring in the main lobby and hallway really needs to be replaced. The apartments are adequate, and the food is varied and acceptable. There is always an off menu option available. Overall, I would recommend this facility.

My mother [name removed], 83, stayed at Mira vie for three months over the summer. She was in the process of deciding if living at a home or at an apartment with help would be her long-term option. After three months and lots of positive things to say about Mira vie, She ultimately chose to move into an apartment near her son. Was happy with the level of service, although she was quite healthy so did not use a lot of service beyond 8 sessions of physical therapy and the social activities run by the staff. Her only feedback was the quality of the food which she thought was not very high standard and occasionally too salty. She wishes there was more flexibility in bringing your own food or changing things in the menu based on resident requests. Therefore, her decision to leave is not any specific issue with Mira vie, but her desire to live with part-time help in her own apartment

An explanation of grade for care is the facility is understaffed especially on the weekend. She has had to press her button at times and waits a long time for a response. When my mom entered the facility we were told front desk would be manned 24/7. No one is there after about 8 pm. For the number 3 for the food, I must say the dining area is wonderful and the staff so very nice but everyone complains about the food. When she entered we were told there was a well thought of chef. There isn't. I am fully aware that folks in these facilities have to complain about something and usually the food is what they complain about. That is probably the one thing my mother would change. Need more variety. Explanation of the value- The overall facility is wonderful. The reason I lowered the grade was because of the food and understaffed. There used to be a physician who comes every Tuesday. She seems nice but trying to refill prescriptions is unbelievably difficult. The director of the facility is FABULOUS. He is always available to anyone with concerns. He has monthly meetings with the residents and works tirelessly to handle every situation. The staff and management are superb. It certainly is not cheap. We are paying roughly $[removed] a month for a two bedroom unit. She manages her own medication so we have no up charges. Honestly, I don't think we could ask for a more pleasant environment. Also know that the management /owner is on site.

Mom has been happy and comfortable at Inspired Living of Bonita Springs. They sometimes have trouble keeping up with Mom's toileting needs (esp. overnight). No problems with cleanliness other than some more hidden issues like grungy air vents/filter in her A/C unit.. Very friendly and helpful staff. They work hard to try and get as many people engaged in activities as possible. Good except they are not immune to the staffing issues all assisted living places seem to have so sometimes we have to talk to management to ensure they will take care of specific Mom-centric needs. No opinions, but Mom is eating and Alzheimer's has robbed her of most of her previous favorite tastes so that is all we can ask. Activities are limited due to the memory care nature of the home, but the personnel encourage a lot of singing and dancing to keep folks as involved as possible Mom is well cared-for, but at a high price.

They are making sure my uncle is safe, has his meds on time daily, and they keep him active. Based on the experience we have had so far, I would recommend the Inspired Living community to other families.

Positive - Very convenient location, good size rooms. Improvements - Quality of food, outdoor areas upgrades needed.

The sales person [name removed] is a sweetheart - my aunt was beyond difficult and rude to everyone but Kennedy took it all in stride --- the nurses are extremely patient, kind, and helpful to her - ALWAYS - even when my aunt gives them a hard time --- the wifi connection is very week so the staff could never get my aunt's TTY / hearing impaired phone to work which makes my aunt angry and she has taken her anger out on every member of the family - I called Verizon and was told that Chelsea had a contract with Comcast so other carriers are not allowed to fix the issue --- [name removed] does what every asst living facility does and that nickels and dimes you for everything including charging $3 a meal if a tray has to be delivered to a resident which I told Kennedy that's ridiculous because their residents are old and sick and sometimes can't get out of their room so why on earth would you penalize them like that - [name removed]'s response that by charging people if they elect to stay in their room would "encourage" them to get out and socialize - I told her that it sounds like they are penalizing the residents instead --- also the were overcharging my aunt for her level of care until I finally talked to the head nurse and had them change it --- otherwise the place is beautiful in my opinion with two balconies, a main gathering room, activities, pet friendly and the staff are great. Place is clean with plenty of natural light in the common areas. My aunt doesn't like the food - said it is very bland. Also, it wasn't made clear that residents need to rely on friends or family members to accompany them to medical appointments. They have a shuttle bus but they only drive 9 miles or less to an appointment.

Very nice facility. Wish there was a bigger variety of food when you don't order the special of the day though. It is new and beautiful, the location is close to my home, and everyone there was very nice and friendly! It is just what we needed!

There was a challenge with medications. They needed to explain better to the family that all medicines including Tylenol needs to be prescribed by physician. The client can't self medicate for anything. I would recommend them to others. It is a good value for the money.

It's close to where I live, so it's easy to visit my mom very often. The only downfall is the price. Extremely expensive! Yes, I would recommend this community to other families, but the expense is overwhelming

What we like the most about Inspired Living is the cleanliness of the community and the friendliness of the staff. Based on the experience we have had so far, we would absolutely recommend this community to other families.

What we like the most about this community is the staff and based on the experience we have had so far, we would recommend Inspired Living at Alpharetta to other families who may need a place for their loved ones.

For the most part if there was anything we wanted addressed they would take care of it. Also the food was very good. Yes, we would recommend this community to other families based on the experience we have had. It is much better than [community name removed], they have much more activities and we felt cleaner

I would recommend to others.