Distinctive Living

Staff at Inspired Living try to make residents and their families feel at home. The management, [name removed] and [name removed]are approachable and understanding. [name removed] and [name removed] at reception are friendly. The activities director, [name removed], provides new and routine activities. She knows the residents personalities and what works for individuals. Her staff, [name removed] [name removed] [name removed] and [name removed] keep them busy and happy. [name removed] is in charge of nursing and caregivers, but she’s not hiding in her office. She and her nurses, [name removed] and [name removed], are often chatting and comforting residents. [name removed[ may be new, but she has such a positive “can do” attitude while keeping her fellow caregivers on their toes and helping residents. Caregivers who truly care like [name removed] [name removed] [name removed] [name removed] [name removed] and [name removed] to name a few can make a real difference in the residents’ day. [name removed] and housekeeping staff try to keep up with maintenance issues, especially [name removed] who is diligent yet always has a smile to share.

They do have weekly entertainment which is very nice. I think that the night time as well as weekend staff that come in could be more patient with the residents. I do know that all facilities are having trouble getting help though, it is not their fault! I have only seen a few meals, but from what I see, they could have more green vegetables and fruit and less starchy meals.

Inspired living was very nice based off of what we saw during our tour experience there. The door locks were to advanced for my Mom. We liked that every stage of dementia was separated.

Very open and friendly facility. Staff is very friendly and helpful. Selection of food in the dining room is really good. Rooms are spacious. Medical personnel on site and helpful. Offer daily activities and nice outdoor area for relaxing during favorable weather.

Based on the experience we have had so far, the building itself is nice and the rooms are good size. However the elevators need an upgrade and they could improve on their online billing. We would recommend The Chelsea at Bridgewater to other families.

Staff is competent, professional and very caring. Lots of effort into keeping everything and everyone clean and comfortably dressed. Meals are well balanced and have good eye appeal. Cameras ensure that staff has eyes on everyone in social areas and hallways—very important for safety. Always an engaging activity going on. Exceeds any other similar facility in my experience. There are products that would do a better job of eliminating odors and my only suggestion for improvement would be to order and use them.

[name removed] tries to provide diverse activities for her residents. She plans ahead and is as inclusive as practical. She knows her residents and is quite patient with them individually and with group activities.

The staff and management is helpful, the aids are nice for most part. The weekend staff a little less so. Nurses are helpful. The facility is very nice and kept clean and up to date. Areas for improvement: Maybe the aids having a little more patience and gentle touch with people in arthritic pain. Listen to the patient more and not dismiss their complaints.

What we really like about Inspired Living is the staff, facility, and activities were above par compared to other facilities. They really wanted the residents to interact as a community which we thought our dad would enjoy. Other facilities we were in did not promote that to the level of this facility

Symphony has been a good fit for our family. There is definitely a time of processing / transitioning, but Symphony communicated well as we acclimated to this new stage of life with them. They care for my dad and for our family.

I toured Inspired Living at Lakewood Ranch and it was a very nice facility. It was also closer to our house. I was going to use them, but they never returned my calls.

I toured this facility. This was the place I wanted my mom to be at, but they rejected my mom by the doctor/hospital evaluation. This place was amazing and the staff seemed really good, but communication was poor when they were rejecting her.

I would recommend this facility. The people were kind and thoughtful. Because they were more specialized with dementia, they had more activities to keep my mom busy than the previous place. They also kept her clean which was nice. One down side was there was not always a care giver within easy access when one was needed. Like if I found a resident lying on the floor I had to run around to find someone (more than once).

Myself and my spouse live here and it's okay.

The cleanliness of the community can be a hit or miss but they are trying. As far as the care takers go they are very friendly and the quality of care is getting better. The meals are getting better with their new hire and the activities are really good. For the value we do think they could do a lot better. They do not pay their care takers enough - so the level of care should be a lot hire. However many of the care takers and the activity program staff team are absolutely superb. [name removed] who is the director of the memory care unit really listens to any questions or concerns we may have, if somethings comes up we can bring it to his attention and its resolved in a timely manner so we know they are working on those improvements.

I think overall it has been a good experience - the staff is nice, the facility is new. We have experienced the following challenges: - when my loved one presses the button to ask for help, she often has to wait for an hour. Not good when there are emergencies. - meals are not designed for folks with issues like diabetes, which causes challenges for my loved one who needs a healthier diet. - took a looong time for cable to be setup and get certain room amenities that we requested and were paying for. - only 1 day a week that they will take someone to an appt making it hard to get help with that transport. - the cleaning that is done once a week isn't thorough - my loved one's floor has stains on it, they don't always put away laundry, laundry gets lost, not as clean as it could be. - I don't think they handle Covid as well as they could - they had an exposure and said people have to wear masks, but I catch staff with masks down.

We had a great tour experience. I got along very well with the director - she was wonderful. They did not offer independent living here. I just felt my mom would not fit in as well with the level of care that these residents needed. She is much more independent and active.

The director of nursing [name removed] is amazing. She is super warm and compassionate she was attentive to moms needs. She was always available. In general everyone is friendly and understanding. It is a for profit organization adds to a little bit of the challenge. The help is spread thin for sure.

The people at Brooklyn Point really care about the people who live there. You can feel it in the air. The staff that moved my loved one's furniture in said that they have grandparents that live in a different community and the employees there just don't seem to care. I think the staff and care level is around a 4 or 5 here at Brooklyn Pointe. As an example of how amazing the staff is, I was putting new risers under my loved one's adjustable bed and I could not handle it alone A member of the kitchen staff was on the floor picking up dishes, and he came in and helped me & two other staff members fix the bed. They are just genuinely nice people.

What stood out to us about this community is their outdoor grounds for the residents. Better than any other facility. There is no smell when you enter. No carpet, so easy to clean and no trip hazards. Great activity staff.