Discovery Management Group

My dear mom has now been at Capstone for nearly a month, post-hip replacement surgery. From the moment I “interviewed” [name removed], their Director of Sales and Marketing, at Capstone, I felt strongly that this community would be a fit for mom. However, it was not my decision to make. Shannon offered to give my mom a virtual tour (mom’s mobility was severely compromised prior to her surgery), and answered each and every question she had. Because the property was brand new, due to delayed certification no residents had moved in. Yet understanding the value in bringing committed and prospective residents together in advance of opening, they hosted several events and people were able to connect and learn about their fellow residents prior to move-in. For us, this was a game-changer. Mom was bonded with about three other gals prior to moving in. Capstone’s on-site leadership team and the caregivers I’ve thus far met are wonderful! Each is kind, enthusiastic, and committed to their work.

My family and loved one had an excellent experience with Davis Place. The staff are extremely kind, courteous, and caring to the residents. They are caring as well. We would recommend Davis Place to others for their loved ones.

Wonderful staff and community. They care about the members of the community. It is very clean and oriented towards a residents happiness and comfort. The staff go above and beyond to meet the needs and wants of the community. It's nice to have caring neighbors again! We love it.

We chose Holiday Ormond in the Pines because when touring the facility, [name removed] was wonderful and he was one of the main reasons we selected Ormond over other places we looked at. During our experience here, everyone has been very helpful and friendly. There were many activities that were enjoyed by the residents.

I moved to The Palms about five years ago when my loving husband of over 40 years needed Memory Care. I can say with all my heart that the Memory Care Caregivers are my Angels. They took such wonderful care of my husband. Just seeing the love and care they gave him put my mind and heart at ease. After he passed away I chose to stay living at The Palms in their Assisted Living community. it's my home. I have made many friends here. I love the people, the care I receive, the delicious food, and most of all, the activities. Living here has enhanced my life more than I could ever imagine. Thank you to all the amazing staff for taking such good care of me! Love, Eva

Tipton Place has been wonderful to my mother, the staff are always there to help whenever we need someone, My mother has made friends with other Resident's and is at peace with her placement there. The management is very attentive when I have a concern and follows up immediately. The Director of Nursing communicates with me regarding the care of my mother and makes me feel comfortable and included with decisions to better care for her. The only compliant my mother has is the food. Over all this is a great place.

I really like the Holiday Creekside community for my mom. So far, the office has been patient with my mom (who can be difficult). I have no complaints. I find the staff to be very accommodating. Especailly [name removed] who knows how to de-escalate situations. Based on the experience we have had so far we would absolutely recommend Holiday Creekside to other families.

We picked this community, because they had the only availability I needed. I couldn't asked for anything better. The management staff, the nurse's, head nurse, cooks and even the one who did the laundry were awesome.

We are very happy with our choice for Mom. The staff has been exceptional. The chef is very good and open to learning new recipes from residents and families. They are all very friendly and very compassionate. They take very good care of Mom. One of the employees' family member even ordered a new walker for mom and they put it together for her. Even though she can be a very tough cookie to deal with, they are all wonderful with her and encourage her to join in the activities.

It's a beautiful assisted living home with friendly staff, caring facility, attends to your needs asap at a reasonable cost for quality care. I would definitely recommend to others.

It was wonderful for my father. Everyone was kind and helpful. We picked this community because I liked the smaller, and family feel of the place. I would recommend to other families.

My stepfather was at Arbor Terrace for the initial 2 months and then moved to Heartis for last 6 months. He moved to Georgia from Maryland because cost of assisted living was less expensive in Georgia. Heartis is a beautiful newer facility. Very clean and staff are very friendly and caring. I loved the place. Food was very good too. Overall a very good feeling place! Arbor Terrace was also very nice but due to distance for family to travel to visit him- we decided to move him to Suwanee. My stepfather's health deteriorated quickly and was unable to get along on his own and ended up in the hospital and rehab for long periods. He never really had the opportunity to get out of his room at Heartis and enjoy people and activities. If he was at Heartis longer as a normal assisted living resident- we could evaluate better. It is a great place if you are able to care for yourself more. His level care increased quickly and the staff tried very hard to meet his needs. My major observation about all assisted living places is that as the level of care increases and resident becomes incapacitated - assisted living staff are stretched too thin to provide highest level of care. Also the design of most assisted living places is not conducive to elderly people. Long corridors - big hikes to the restaurant. Also rooms should never have carpet- difficult for wheelchairs. I would highly recommend Heartis but family must be prepared to help and supplement care as loved one demands more care.

The Tremont facility in Oviedo is a very clean, caring and active Community . Every time I’ve visited, the atrium and dinning hall are filled with a variety of activities that invite the residents to get involved.

The only real criticism we had was that at Terra Bella we did not care for how the memory unit was completely separate from the rest of the facility. We were not sure where our Mom was going to be placed and we would have had strong reservations if she were going to be placed in the memory unit there. They spent time with us, answered all our questions and again seemed lovely. Their facilities just weren't the best fit for us.

The staff is friendly and patient--two important traits when dealing with the elderly. My mother can try even the most patient people, but the staff never lets on if they are annoyed and are always nice, pleasant, and accommodating. I think the value is 5+++. I would highly recommend Morada Friendswood.

Our loved one was only there for 5 days and he had passed away. However the staff was so kind and very helpful. We would recommend this community to other families based on the experience we had with Victoria Place.

For the last two years our 92 year old Dad has dealt with the almost over-whelming responsibility of taking care of his large home and property alone. While he enjoyed being outdoors tending a garden or minor repairs, he had lost interest in those tasks…… and he felt guilty about not taking care of his own business!! We provided him with information on several options for alternative living arrangements. After a visit there, he felt Marigold Place would suit him just fine. He has been there about 6 weeks now, and still says he made the right decision. The staff has been so kind and attentive in checking on him, even though he is usually out of his room moving around the building talking to everyone. The administrative staff has always treated him with dignity and respect when answering his questions and helping to solve any issues that have come up. Dad is content and our family is relieved to know he is in a safe healthy environment…. and he still has a garden to work in!

What sticks out the most about TerraBella Southport is the personal attention given to each resident by all staff. They make every effort to keep residents engaged through diverse activities. They encourage residents to socialize and foster their independence. I would definitely recommend this facility to others.

[name removed] was amazing, getting us all the information we needed to decide on a place. She was in constant contact making sure everything was going well. The place was very welcoming and clean. Moms one bedroom was a very nice size. [name removed] was very helpful with moms care. Nurses and residents were very friendly towards us. Mom never complained about the food and loved how personal the chef is. I am very happy with our decision in choosing Lake View Place.

I have to tell you that everyone I interacted with was wonderful.The staff is very approachable and helpful. I have attended several events, and families are welcomed and encouraged to participate with their family member. I am able to take my brother to his appointments, and when I visit I usually pop in. The residents are offered many activities and lots of socialization.