Continental Senior Communities

I wouldn't recommend the community to others. There is a lack of care towards the residents. The community allowed window visits during the pandemic lockdown.

Family has been with the facility for several years and have gone through numerous Executive Directors, currently the absolute worst Executive Director to date. Her lack of financial knowledge and urgency is beyond reproach. We have yet to have a correct billing cycle, and her lack of concern is so opposite of what we anticipated with yet another change in leadership. She has ruined any morale that workers have tried to maintain within the facility. When questioned or confronted , her lack of knowledge and downright rude attitude speaks volume to the turnover rate. I would sincerely do honest research prior to placing any loved one within this facility as she has distroyed morale , ethics and legitimate care of people living there. Severely dissatisfied and disappointed.

We brought my mother from home to Glenwood Alzheimer's care because she needed more care than we can give her at home. She ended up in the ER several times at least four with a deep cut in the back of her head from falling in the bathroom unassisted requiring sutures. And several visits to the ER period with bruises all over her body including black eyes bruises all over her forehead arm buttocks legs and elbow. There are several aggressive residents who have pushed my mom onto the floor as reported by nursing.I have gone several times to find my mother is loaded with soiled pants walking around the facility. I have had to clean her up. There are no washcloths or toilet paper and the bathroom and one requested there were no washcloths available. As my mother's health care POA I have made several phone calls to ask questions about her medications or her care and asked for return phone calls which I have never received from the nurse practitioner or Nursing. They have a very high turnover rate. They have lost their administrator there director of nursing and several nurses and staff since my mother has been there in less than 2 months. I have to keep her in there an extra month because a contract was signed that states that I was to give a 30-day notice before removing my mother or else they will charge a months fee. Annihilators that you do not send your loved one to this facility it is very unsafe and trust me you will regret that you did!