Constant Care Management

My mom has been here for almost a year and we are very happy with the care she has received. The staff really cares about her and it really shows. During this difficult COVID ordeal they have kept her safe and have kept us all in the loop. Thank you.

Their administrative staff are wonderful and the communication was great. They always keep in touch with me regarding both medical and life concerns. . They seemed to have access to good quality resources outside of Grand Brook. The director and the head of nursing were really good, The caregivers seemed stable there and they were caring and kind. We toured 6 or 7 places, but we liked the homelike environment the residents seemed better cared for and engaged in this community. The community was beautiful and the room sizes were spacious with several floor plan options.

I would like to take this opportunity to express our gratitude and thanks for the ENTIRE staff at MCOWH! They are an awesome group and I feel that a great majority of them go above and beyond in their duties. Their activities are great. The facility is great! I just can't say enough good things about [name removed] and her staff!! This time (COVID-19) has proven to be especially challenging but MCOWH staff has risen above & beyond to the challenge!! Keep the Faith and keep up the good work!

I knew when I found Memory Care of Westover Hills, I found a forever home for my father. Prior to living here, I had placed him at 3 other facilities that I just wasn’t feeling the care and support he should have been receiving. After several years at Memory Care of Westover Hills, I know I made the right decision for my father. The staff is impeccable and truly love and care for our loved ones as if they are their own family member. I can call or come by anytime (prior to Covid19) and always found my father clean and well cared for. The staff do an outstanding job of taking care of their residents from celebrations to listening to music, activities, massages, dispensing medication.... etc.... Hats off to all the staff, especially [names removed] for maintaining the high level of care for their residents .... At All Times ????????????????

The caregiving team strives for an excellent quality of care. They are knowledgeable and compassionate in caring for their residents. The administration staff makes every effort to keep open lines of communication with families and addresses concerns with due diligence. MCLR offers a warm home environment with lots of social activities including volunteers and school groups from the community. They serve well balanced meals that are tasty and easy to eat. The facility and individual rooms are clean and orderly. Our parent has received loving care, and we would recommend MCLR to any family needing assistance in the care of their loved one.

I love this home for my Mother. She has been a resident for almost 4 years. She has always been treated with respect and kindness. She has enjoyed activities designed exspecially for her and danced herself through many a party. God gave my family a precious gift with my Mama and then gave our Mama a precious gift when he lead us to MCLR. It truly is the home she deserves to dwell in with caring friends. Love flows throughout this home??.

The stand-out feature of Memory Care of Little Rock is the staff. The facility is beautiful and clean with lots of natural light. The food is good and nicely presented. But the staff members are the real difference-makers. They are cheerful, ready to serve, patient, and enthusiastic team players. They know the residents personally and work to find activities each one might like and be able to do. They try to help the residents find friends. During the current COVID-19 lockdown, they have worked tirelessly to keep residents connected with their families and the outside world. Anytime I have had a question or suggestion a staff member has listened and granted my request if at all possible. My family and I are very thankful our mom is being cared for at Memory Care of Little Rock.

I would highly recommend Memory Care of Little Rock for a loved one with any form of dementia. The facility is specifically designed and suited for persons with cognitive impairments. The staff is professional and treat residents with care and respect. They get to know each resident and strive to enrich days with meaningful activities; encouraging socialization and friendship. Knowledgeable in dementia, the trained staff helped my family understand and navigate this heartbreaking disease. I love that family is encouraged to participate in festive events such as holiday luncheons and birthday parties. Events like these are very special to residents and allow family to continue celebrating with treasured loved ones. The facility is lovely but the staff sets Memory Care Little Rock apart. During the recent Covid-19 crisis, this dedication to care, health, and safety became even more apparent. Thank you.

My wife has been a resident at Memory Care since [date removed]. Everyone including all staff and administration has helped our family make this life changing transition a comfortable event. From the initial interview to most recent events, I have felt that any question I have will be answered in a complete, constructive and caring manner. In the current circumstances of the lockdown, anytime I have requested an update including a picture of my wife, I have received immediate responses which I have been able to share with my family. My wife's family which loves her very much knows that she is safe at Memory Care.

Memory Care of Little Rock has been the perfect choice as a home for my mother. The staff goes out of their way in making my mother feel just like she is at home, but with all of her needs safely met. The residents have many different requirements, likes, and personalities. With a super activities director and staff who really work hard at their jobs, there is always something for the residents to do. Their immaculate surroundings change with the seasons and holidays to keep them aware. A private dining room is available for families. There are several secure outdoor areas to walk with my mom. This place has been a blessing. a relief, a home for my mom.

Finding a facility for my mother was problematic because while she suffers from dementia, her more significant issues are complete macular degeneration and hearing loss that affect balance and ability to operate most household appliances. Through her 80's and into her 90's, she regularly walked a mile or more, sometimes more that one time each day. MemoryCare provided a good balance between assistance and independence for her. The buliding is well laid out for my mother to be able to continue her walks, now on a carpeted surface with regualar views to the exterior landscapes and courtyards. I am kept regularly informed of her actvities, both good and bad. I feel like the staff are my partners in her care and not keeping me at a distance. MemoryCare is dedicated to providing education for family members on how best to care for and interact with family with a wide range of age related affects - dementia, diabetes, hearing loss, and similar. One of the free programs was of particular value to me in my profession and I was able to provide the same presentation for my office. During an outbreak of a stomache virus last year and now this year with the corona virus, they have taken exception care with isolation, cleaning, and disinfection to control transmission. Based on results last year and so far this year, they have been scrupulous, diligent, and successful in avoiding and mitigating infection.

My husband has been a resident at MCWH for 2 years and we could not have found a better, kinder place for him. The staff has cared for him and for me as well as family. IAm so thankful to have MCWH during this difficult period in our lives

I am very impressed with the care and compassion my husband receives at Grand Brook. It has been a difficult adjustment for both of us, and every member of the staff has gone the extra mile to make sure he is happy, safe and cared for. The facility is beautiful, and I know he is in the right place.

I am very impressed with the care and compassion my husband receives at Grand Brook. It has been a difficult adjustment for both of us, and every member of the staff has gone the extra mile to make sure he is happy, safe and cared for. The facility is beautiful, and I know he is in the right place.

I am very impressed with the care and compassion my husband receives at Grand Brook. It has been a difficult adjustment for both of us, and every member of the staff has gone the extra mile to make sure he is happy, safe and cared for. The facility is beautiful, and I know he is in the right place.

After looking extensively for a Memory Care facility for my mother, I chose GBMC of McKinney. I looked at 9 other places before deciding. After interviewing multiple staff members and family members of residents, the choice was easy. What I heard from them has been borne out since my mother's move around 4 months ago. The caring and competent staff here is what makes the difference. The Director is special and does not sit in her office with the door closed. She is very accessible, hands-on, and very kind. The same can be said for the RN. They both put a LOT of energy into making sure the residents are getting the best care. The rest of the staff is equally competent. When looking at other facilities, I found a number of them were newly built, but the staffs at those places just didn't compare very well with Grand Brook's. Also, though Grand Brook's building is not new, I didn't want to make the mistake of choosing the building over the care. Therefore, my choice was easy. I highly recommend Grand Brook of McKinney as the place you can trust leaving your loved one at their most vulnerable time in their life. Note: if there is a negative, the only area which could use some improvement is in the facilities maintenance department. This is hardly worth mentioning since the actual care is so much more important.

My step-father was a resident at Memory Care of Westover Hills. They have the most caring staff and greatest facility. He was always taken care of in a great manor. His room and the rest of the facility was always clean and never smelled. The food was the best that I have ever experienced. I am very pleased with the care that he and us as a family received while he was living out his last days. When Season's Hospice was called in, they along with the staff at Memory Care were the best we could have expected. Thank you all very much for such a comforting time during the last days.

My mother was a resident at Memory Care of Westover Hills. I always have been told that first impressions are lasting. I walked thru the doors of Memory Care of Westover Hills and the welcome that I received was just amazing. The marketing manager ([name removed]) and the Director ([name removed]) of the community were friendly, looked at me when they spoke to me, were both friendly, and after the tour of the building I knew that there was no turning back. Mother was so excited to be here. The entire staff made us feel welcome and always asked if we needed anything or could they help me when I seemed to be looking lost. (lol) The presentation of the meals always looked inviting and sometimes my sister would join mother for lunch; I was always on a diet. This community will always be one that I will recommend to family members and friends when they are looking for a facility for their love one. I would rate this community - GREAT!

We have visit a dozen memory care facilities and decided to send my dad to Grand Brook Memory care of Mckinney for respite stay while we were out of country. This is first time for my dad to stay outside of home, his Dr. pre-caution us that it could be very challenge and frustrate to him. But it turned out a real good experience, they took good care of my dad, work above and beyond than our expectation. Grand Brook Memory Care is run by compassionate and caring professionals. From both management team like director [name removed] to staffs like [name removed] etc, they are the heart-felt acts of people who truly care and willing to help the families. We are so happy to send my dad to Grand Brook Memory care of McKinney, now we use them for day and respite stay as needed that give us a peace of mind.

My Mother lived with me for many years. When I was no longer able to give her the care she needed, the Executive Director and Director of Healthcare actually came to my house to evaluate Mom. They built a rapport with her and helped make her transition seamless. The care at Grand Brook is beyond my expectations. The food is fabulous and we are always welcome to come and eat with Mom or bring in Mom’s favorite meal. The facility is clean and has a nice layout. The staff is very friendly. They encourage residents to participate and never force anything upon them. Mom has so much more stimulation with the daily activities and exercise classes tailored just for her than I could have provided for her at home. She has actually made new friends. The Nursing care is excellent. They are always available for any concerns or questions I might have. Grand Brook welcomes family's to continue to be involved with our loved ones. I highly recommend Grand Brook in Grapevine for anyone who is looking for a nurturing environment that truly cares for the residents and their families.