Constant Care Management

I like that the staff are very caring for my parent. Best overall mix of staff and facilities.

Everyone is pleasant and they always have something positive to say about my loved one. I would recommend the facility to others.

I have found the Grand Brook staff to be quick to communicate and very helpful. The activities director, [name removed], is the best AD I've encountered at any memory care community. My mom has fallen less since moving to this community, and seems overall happier.

We have been extremely pleased with Grand Brook! It feels like home, it's well run, everyone communicates very well and are attentive if I have a question or need something, they are very on top of things, and the price doesn't change as the care needs change. It's all inclusive and they have peace of mind pricing so the rates are locked in for life.

My loved one is a resident at Grand Brook Memory Care and most everything has been great. I would recommend this facility to others.

They were awesome and get al 5 stars! It is the best place in our area for dementia care. The staff are highly trained; know their residents - they pay attention. They are calm & take each person as they are. They know how to treat people. Respite was great as well.

Everyone from the director to the maintenance workers are always willing to stop and help a resident with a need or answer a question. The staff all know the residents by name and are always ready with a kind word or a hug. When music is playing and a resident wants to dance the staff are always willing to stop what they are doing and dance. The activity director is amazing. My mother loves her best of all. Tina keeps them moving and thinking.

The staff is friendly and patient with the residents. I appreciate the update texts and pictures sent to me when my mom is there. I would recommend the facility to others and would consider it when we decide to opt for permanent residency.

Very very pleased with everything especially the staff. It was a great move for us. Appreciate your help and have recommended A Place for Mom to several people

My loved one is currently a resident at Grand Brook Memory Care of Carrollton and everything has been very good for him at this facility. The friendliness is great. The cleanliness, staff, meals and activities are good. The value for cost is great, compared to other Memory Care facilities in the area. I would highly recommend Grand Brook Care of Carrollton to others looking for care for their loved ones.

Very nice, and residents get the best care. Everyone seems well taken care of. Staff is very alert to residents needs and care. Place is clean and very well kept. As you walk in the place is very inviting.

I cannot begin to express my sincere gratitude and appreciation for the carethat has been given my sister at Grand Brook. The communication between the staff and myself is undeniable, the best hands down. The facility is clean and friendly. They truly care about each and every one of their patients. I live twelve hundred miles away and worried each and every day about the care she was receiving, now I can rest assured that she is being taken care of. I would not hesitate to recommend Grand Brook for top notch care and family communication.

The design of the facility, activities for the residents, and especially the interactions I observed between residents and staff. Indeed a labor of love. The experience has been very positve.

They were an only memory care facility. They prioritize and focus on engagement for the residents. It was clean and well kept. The caregiver to resident ratio was excellent.

Westover Memory Care took excellent care of my mom when she was there from 2021-January 2023 in which mom passed. Everyone was so loving and giving and it gave me reassurance she had people tending to her better than I could at my home. I would name people who went above and beyond but I don’t want to leave anyone out. Hope this helps someone who is considering making a decision for their loved one.

Grand Brook Memory Care is great. When my son and I visited here while we were looking for a place, before we needed one, we knew this was the place for our loved one. They may cost more, but we are very happy with the care she is getting here. The family was advising me it would be better for her here, than I could provide for her at home, even with some help during the day. It is hard for me to accept, but it is true.

When my parents moved into Magnolia Place the Life Enrichment Director took them under her wing to make their transition as smooth as possible. Magnolia was recommended to me by my parents’ primary care doctor because “the staff are amazing.” He was correct – the staff are extremely well qualified & go above & beyond. The staff were quick to recognize that the personality & needs of my mom differ from that of my dad. The Life Enrichment Team has been especially helpful in ensuring both of my parents stay active & engaged. They earned my mom’s love by giving her a warm blanket just prior to taking her to the Activity Room. My dad enjoys doing puzzles so the Team set up a special table for him to be able to work on puzzles whenever he feels so inclined. The Life Enrichment Director puts together a variety of daily (all 7 days!), creative programming. Recent activities include garden club, petting zoo, & cooking class. Many thanks to the entire Team for their love & compassion.

I've been very impressed with the nursing staff and their observation of the residents. They take time to connect and have a caring heart. The activity director is amazing. She offers a wide range of activities to keep the residents out of their rooms and active.

My mom has settled in so quickly and seems very comfortable. I appreciate how the staff has treated her as a unique individual and allowed her to be herself (they don't force her to get up early or eat in the dining room). The staff is kind and respectful. They make it very easy to visit.

Wonderful experience. So very accommodating. They were there when we needed a place for our Aunt. Got us in right away. She thought the place was so "classy". She felt like a queen. I would recommend to others.