Constant Care Management

I looked at a lot of places and chose Grand Brook Memory Care of McKinney because I spent lots of time on the phone with the nurse practitioner. He really thought this place was special in how they treated residents. The environment was very friendly and the staff are very responsive to the residents and residents families needs. After walking through the facility and seeing how nice and clean it was and how welcoming everyone was, we decided this was the best place. It has been about 4 months and it was without question the best decision we could have made. It continues to amaze me how responsive each one of the staff is at every level. They are always willing to step in and help at anytime and we really appreciate them. They have a lot of activities provided and are always trying to keep residents engaged. It is a Christian based facility so they have church services on Sundays and say prayers every day and I love that. We could not be more pleased with the whole experience and would highly recommend this facility to others looking in a heart beat.

We've experienced caring and compassionate staff. They do a good job of meeting my loved one's needs and at times going above and beyond. They even took a trip to the pharmacy once to pick up a prescription for my loved one when I couldn't make it to the pharmacy in time. The facility is beautiful, and the layout was designed with dementia patients in mind. The floor plan is circular, everything is all on one level, and there's an open courtyard so the residents can go in and out securely on their own.

Our mom is in such a wonderful place now that she is at Grand Brooks.. The meals are wonderful and she is now eating very well instead of coffee and cookies. She is so much calmer and is doing so much better

This is an exceptional facility

Great community, and I liked the staff.

This was a great community and I liked the staff.

Our family had in their mind what we were, optimally, looking for in a place for my mom. Went to a number of places before Grand Brook and in every case I left concerned about different issues with those other facilities. Grand Brook checked every box. Once mom arrived there, our positive feelings for how she would be cared for have only increased. The staff from top to bottom is top notch. The team that runs the facility is very collaborative, and wants constant feedback/suggestions from the family to create a tailored environment to maximize the care and experience for mom. They implement changes across the staff quickly and efficiently. I truly have never felt better about a decision.

My husband was admitted two months ago. The staff has been wonderful and so communicative. A special thanks to the head of Nursing [name removed], Activities [name removed] and Sales [name removed]. All so helpful.

This community feels like home, they are so attentive and into each residents needs. They are very personable and easy to talk to it is just amazing. My loved one is not able to participate in the activities just yet but they are trying to get them into participating in the activities. My loved one is smiling and walking around and getting back to herself that I have not seen in a while it is great.

This community was a wonderful place either for respite or long term placement for you or your loved one. We did respite but in doing that we were able to meet other residents that we could see were being well taken care of. The staff were very positive and knowledgeable at this community. The staff were also always willing to help whenever asked.

We absolutely love Grand Brook Memory Care, we have no complaints to say about them at all. Our loved one is really happy there, and she loves her apartment. The staff are not only really good to our mother but they are also really friendly and attentive towards our family.

We had to move our mom from Beaumont to Grapevine into memory care and we’re very nervous. But Grandbrook proved to be a wonderful experience for all of us. [name removed] the Marketing Director was a huge help. The staff was very kind and compassionate to her especially [name removed], [name removed], [name removed], [name removed] and [name removed]. We are very grateful that her last months were filled with daily quality and insuring her happiness.

We had a great virtual tour with Memory Care of Westover Hills. We liked what we saw but felt that we clicked with another facility more.

This is a great option for a terrible situation that we find our parents in. They have activities like exercises, chair exercises, a balloon toss game, bingo, arts and crafts, trivia and signing. The staff really care about the job and it is not just a paycheck. I could not be happier and a lot of other people feel the same.

The community is neat and clean and the staff is very friendly and helpful. I toured several different communities and I am happy we choose this community. I would recommend this community based on my experience.

We chose Grand Brook because of the management staff, the cleanliness of the facility, the spaciousness of the rooms, and also the way that they do their meals. They have an open concept kitchen so residents can see the food being prepared and visit, it is more home like. That was one of the most unique parts of this facility, we did not see that anywhere else that we looked. The courtyard that they have is just beautiful, there is an outdoor fireplace, television, sitting areas, etc. I would definitely recommend to others looking.

A caregiver friend, [name removed]told me about Grand Brook Memory Care for my husband, [name removed], just diagnosed with dementia. I was so pleased when I met with [name removed] and she walked me through everything we could expect for [name removed] care. The two activities ladies, [names removed], keep all the Residents in the huge living room, where they play games, Bingo, sing and watch TV together. I was impressed when they were doing the Pledge of Alliance and then sang the National Anthem. Even those Residents handicapped were there with their hand over their heart showing respect as they all sung. The rooms are well kept. [namr removed] is always shaved and neat in appearance. [name removed], The Chef, and staff do an outstanding job with the food and making each Resident feel welcomed. [name removed], RN and Staff are so careful in administering each Resident's meds. [name removed] the Administrator, AND ALL the Staff call each and every Resident by name. Amazing. I am grateful for Grand Brook.

Grand Brook is superior to other memory care facilities. It has an atmosphere of positive and kindness. The caregivers have a wonderful attitude, and are attentive to all residents. I truly believe that my loved one has improved physically, mentally and spiritually since she moved into this facility. I highly recommend Grand Brook for your loved one.

Everyone employed at Grand Brook was friendly, caring, and knowledgeable of what a memory care facility should contain. The residents were engaged with staff and each other, not forgotten in their rooms. Music played, people sang and conversed, some were exercising and some playing games. My dad was well cared for physically and emotionally. We could not have found a better home for dad! Thank you Grand Brook!

We placed our mom at Grand Brook memory care a few years ago. It was the toughest decision to make. However, [name removed], [name removed], and [name removed] and all of the care givers worked tirelessly to ensure my mom was safe and my family was well informed and supported during this time. We are just so fortunate to have found this place! We love it and highly recommend!