Constant Care Management

I'm going to give a 5 in all categories, the most important being the staff. We thought my mom would stay in memory care permanently, but she didn't! I believe this was in part due to the excellent care at Autumn Leaves. [name removed] recognized her condition and had her work with him as his "assistant," making decorations and reading articles to other residents. These articles were tailored to spark memories in her past. Her memory actually came back and she's back in independent living! She's also a very picky, healthy eater and she loved the food.

This is the second place my mom has been since diagnosed with dementia as well as late stage alzheimer's. Admittedly, she can be a difficult patient. [name removed] and the incredible staff at Grandbrook have gone above and beyond to bring her into their community and given her a soft place to land. Their patience, empathy and skills have not only created an incredible community for her, but given me a peace of mind I haven't felt since I can't remember.

Magnolia Place is a very clean and well organized home.Staff was very helpful and willing to help my dad transition into facility. He liked the activities and he was kept busy and able to socialize. The management team was great and willing to work with me in a difficult move from another facility that lacked staff and had poor security. I highly recommend Magnolia Place

Very pleased with MagnoliaPlace. Very helpful as you and your partner go through this life's challenge. Staff is kind and caring to the residents, and very patient and kind. They always kept me informed about [name removed] condition, and when we needed a circle of life to get involved, they were there to help me through this. Helpful, caring, and kind.

We picked this community for a couple of reasons. The main reason is that they offered more services like being willing to feed our family member if they could not feed themselves, or being willing to deal with incontinence and adult underwear. Many of the other facilities told us we would have to move our family member if those situations happened. We also like the fact that this was a memory care center and not a combo facility with assisted-living and memory care.

The saff cares about the residents. I believe the meal are well prepared. I appreciate the care plan meeting every couple of months. So far my experience has been good.

The staff was very engaging with the residents. I would recommend to others.

Magnolia Place has been such a blessing for my dad. The staff are always so nice and loving. I love that they call me anytime he needs anything, anything happens, or there is any change in his condition. It’s like having extra siblings to help me take care of my dad so I can still live my life.

My dad has since passed but the staff and facility were compassionate and proactive. If I had to choose again, I would absolutely choose Grand Brook.

It's close proximity. Staff is caring & friendly. The place is clean. Great activities director who loves the residents. Meals could be better suited to individual needs example: some people could actually eat a whole chicken leg with potatoes on the side but they have to eat a mixture of chicken & potatoes/rice because other residents can't.

I would give them 5 on each. We researched and experienced several others, including more expensive places, and Grand Brook was better. Especially when it comes to personal interaction with the resident. Based on the experience we have had, we would highly recommend grand Brook Memory Care to others

My wife is no longer at Grandbrook, because she passed away in 2023. She was in Grandbrook until her death. We were extremely pleased with Grandbrook. It was by far the best place that we encountered, and the staff is outstanding. The nursing staff is by far the best we've worked with, as are the administrators and caregivers. There are many long-term employees there, which speaks to the quality of the organization. We can't say enough good things about Grandbrook and would recommend them to anyone.

Everything regarding Grand Brook Memory Care was a 5 or more. Nothing could have been better for my wife, and in addition to that, they did every thing they could to help me and my family through this journey.

Friendly and professional, my only problem has ever been a delay in answering the locked front door.

Magnolia Place has been fantastic in every way. they get a 5 in all categories. It felt like home. Appeared fully staffed with positive people. The director interacted constantly with the patients.

My mom has only been at Chapters for just over a month. She is settling in nicely. The staff is very kind and patient. The facility is clean and there are always lots of activities for the residents.

This is the 2nd facility my Dad has been placed in and the 1st I've felt completely comfortable with. The facility is very modern, clean, and absolutely beautiful. The rooms feel like bedrooms and not hospital or nursing home rooms. Staff is always very helpful and friendly. Nurse on staff is always available to discuss care and answer any questions. Environment is extremely secure and even has courtyard that has flowers and vegetable plants in a very relaxing backyard feel. The care is specifically designed for dementia patients and they really do understand the behavior and how to respond to them.

Grand Brook Memory Care is a wonderful place for your love one to call home! It’s beautiful inside and surrounds a courtyard to be safely outside! It feels very open, comfortable and welcoming. Staff truly cares about each resident. If you’ve been looking for the perfect home and community look no further, you’ve found it!

Outstanding facility with highly attentive staff.

Grand Brook is a family. It's not an institution, I've found it warm and loving. I picked it because it was focused solely on memory. They don't want people sitting in their rooms, they want them engaged in activities. No place is perfect, but I've been happy with the care mom receives and would recommend Grand Brook. If you can afford it.