Constant Care Management

The staff truly cares for each and every patient and understands their unique levels of need. Activities are always available, and there are numerous areas for families to gather with their loved ones. Rooms are spacious, depending on which option you choose, and the location is very convenient for living in McKinney.

We chose Grand Brook Memory Care of Carrollton because it did not smell bad and was homey. There were also areas where my MIL could be alone since too much activity made her nervous at times. The staff treats every resident there with care and patience.

My mom was at another highly-regarded memory care center for 2.5 years prior to her transfer to Grand Brook. My dad and I thought that things were *ok* at the other place, but the difference in my mom since the move to Grand Brook Twin Creeks has been HUGE. My mom has (what I think is) Frontotemporal Dementia, and the staff has been AMAZING with her. Not only do they take excellent care of my mom…but they also involve my mom in daily activities. The staff have figured out how to get my mom out of her room, and that is NO small feat! They are so well-trained in how they relate to and support their residents and families. They have even taught me quite a few things (and I have professional experience of my own working with brain-injured patients!) . They know my mom and love her, which is SO wonderful to see. My father passed away quickly and unexpectedly less than 2 weeks ago, and the Grand Brook family has been a wonderful source of support in my time of major need. I’m fact,

Everyone is so accommodating. The Executive Director is very much hands on. The staff were friendly and helpful. My husband's room was a single with lots of windows; room was at end of hall; end of building. Nice closet space. The best amenity was the fact that they cannot increase their price. As I recall, I was told this info and believe it's posted in general info. The daily activities were exceptional, inclusive, excellent variety. Monthly family activities were wonderful.

Everything is a 5. The staff at Chapters Living of San Antonio is great and kind an professional.

Overall good experience for someone in a bad situation. Based on the experience we would recommend Chapters Living of New Braunfels to other families who may need a place for their loved ones

My experience has been really good so far so I would highly recommend it. [name removed] is amazing!!Much better experience than my previous place

My dad passed away [date removed]. I can tell you my experience with Grand Brook in Greenwood was excellent and I give it ten stars. Head nurse [name removed] is excellent as is [name removed] the on site handyman/janitor. Responsive staff. Activities are well staged. Kitchen is well managed and food is good.

All of the staff were extremely caring and very helpful when needed. As far as the food goes, they could improve by providing bigger portion sizes for the meals and having a larger variety on the menu. I would recommend Grand Brook Memory Care to others looking.

We chose Grand Brook Memory Care of McKinney because of the homelike atmosphere and the positive approach. The staff are all happy and caring and seem to genuinely enjoy their work.

I'm going to give a 5 in all categories, the most important being the staff. We thought my mom would stay in memory care permanently, but she didn't! I believe this was in part due to the excellent care at Autumn Leaves. [name removed] recognized her condition and had her work with him as his "assistant," making decorations and reading articles to other residents. These articles were tailored to spark memories in her past. Her memory actually came back and she's back in independent living! She's also a very picky, healthy eater and she loved the food.

This is the second place my mom has been since diagnosed with dementia as well as late stage alzheimer's. Admittedly, she can be a difficult patient. [name removed] and the incredible staff at Grandbrook have gone above and beyond to bring her into their community and given her a soft place to land. Their patience, empathy and skills have not only created an incredible community for her, but given me a peace of mind I haven't felt since I can't remember.

We picked this community for a couple of reasons. The main reason is that they offered more services like being willing to feed our family member if they could not feed themselves, or being willing to deal with incontinence and adult underwear. Many of the other facilities told us we would have to move our family member if those situations happened. We also like the fact that this was a memory care center and not a combo facility with assisted-living and memory care.

The staff was very engaging with the residents. I would recommend to others.

My dad has since passed but the staff and facility were compassionate and proactive. If I had to choose again, I would absolutely choose Grand Brook.

It's close proximity. Staff is caring & friendly. The place is clean. Great activities director who loves the residents. Meals could be better suited to individual needs example: some people could actually eat a whole chicken leg with potatoes on the side but they have to eat a mixture of chicken & potatoes/rice because other residents can't.

I would give them 5 on each. We researched and experienced several others, including more expensive places, and Grand Brook was better. Especially when it comes to personal interaction with the resident. Based on the experience we have had, we would highly recommend grand Brook Memory Care to others

My wife is no longer at Grandbrook, because she passed away in 2023. She was in Grandbrook until her death. We were extremely pleased with Grandbrook. It was by far the best place that we encountered, and the staff is outstanding. The nursing staff is by far the best we've worked with, as are the administrators and caregivers. There are many long-term employees there, which speaks to the quality of the organization. We can't say enough good things about Grandbrook and would recommend them to anyone.

Everything regarding Grand Brook Memory Care was a 5 or more. Nothing could have been better for my wife, and in addition to that, they did every thing they could to help me and my family through this journey.

Friendly and professional, my only problem has ever been a delay in answering the locked front door.