Constant Care Management

I would definitely recommend them if your patient has some form of dementia. And i would suggest a strong look and get to know "the person in charge" and how long they have led the group. I like that it is a smaller facility than the others. They also specialized in dementia care - most seem to be in one of the various stages. Staff has seen about everything making care more consistent. Finally, from my view, it all starts at the top - you need the right leadership.

We moved our mom to this facility from a different place and the change in her was remarkable. The staff was wonderful and really put forth the extra effort to care for her with compassion and kindness. Mom had been at two other facilities before we found Grand Brook and we all wish she had gone there first. If you’re looking for the right place don’t look any further.

The staff members are all so helpful, kind, and caring! I can't imagine my brother being any where else! The residents seem happy and well cared for. The facility is also built around an outdoor courtyard which is comfortable and safe and the rooms are very nice as well! I'd definitely check it out!

They became acquainted with him quickly and right away they loved him. He had a sweet personality even though he could not speak anymore. Hospice was extremely good and I liked how they were there early in the day for the hardest things. Then GB staff took over his care the rest of the day. The staff was sad when he died, and some cried with me. I had had surgery and three people came to my house to discuss his care. Twice someone came to pick me up and take me home, as I could not drive then. The business part was straightforward and I got a prorated refund after his death. I have three children, and they all said this was a good place. My son from Houston said he wants to go back and thank them for their care.

Our experience with Chapters was amazing!!!! They were very good to Daddy and me. On a scale of 1 to 10, I'd give the a 12.The staff was kind, understanding and took excellent care of Daddy. They became family. Someday I hope to go there myself when the time comes.

What we like the most about the community is the caring staff who truly understand dementia and how to care for the residents. The facility is modern, clean, and nicely decorated. It feels like home. There is a beautiful courtyard in the center that allows them to be outside.

My loved one resided in GB Fishers for nearly 5 years. I researched and visited several places before I decided on GB. I am glad that this place is there to provide support to residents and family members. Their facilities are small, family-oriented, with a wonderful layout, attractive rooms and beautiful courtyard. They have recently experienced some turnover with support staff (maintenance and housekeeping), but are working hard to fix these issues. The staff is responsive to concerns and really care for the residents. Nobody wants to move their loved one into an assisted care residence, but if you find you have to, you won’t find a better one than Grand Brook! Highly recommend!

The staff truly cares for each and every patient and understands their unique levels of need. Activities are always available, and there are numerous areas for families to gather with their loved ones. Rooms are spacious, depending on which option you choose, and the location is very convenient for living in McKinney.

We chose Grand Brook Memory Care of Carrollton because it did not smell bad and was homey. There were also areas where my MIL could be alone since too much activity made her nervous at times. The staff treats every resident there with care and patience.

My mom was at another highly-regarded memory care center for 2.5 years prior to her transfer to Grand Brook. My dad and I thought that things were *ok* at the other place, but the difference in my mom since the move to Grand Brook Twin Creeks has been HUGE. My mom has (what I think is) Frontotemporal Dementia, and the staff has been AMAZING with her. Not only do they take excellent care of my mom…but they also involve my mom in daily activities. The staff have figured out how to get my mom out of her room, and that is NO small feat! They are so well-trained in how they relate to and support their residents and families. They have even taught me quite a few things (and I have professional experience of my own working with brain-injured patients!) . They know my mom and love her, which is SO wonderful to see. My father passed away quickly and unexpectedly less than 2 weeks ago, and the Grand Brook family has been a wonderful source of support in my time of major need. I’m fact,

Everyone is so accommodating. The Executive Director is very much hands on. The staff were friendly and helpful. My husband's room was a single with lots of windows; room was at end of hall; end of building. Nice closet space. The best amenity was the fact that they cannot increase their price. As I recall, I was told this info and believe it's posted in general info. The daily activities were exceptional, inclusive, excellent variety. Monthly family activities were wonderful.

Everything is a 5. The staff at Chapters Living of San Antonio is great and kind an professional.

Overall good experience for someone in a bad situation. Based on the experience we would recommend Chapters Living of New Braunfels to other families who may need a place for their loved ones

My experience has been really good so far so I would highly recommend it. [name removed] is amazing!!Much better experience than my previous place

My dad passed away [date removed]. I can tell you my experience with Grand Brook in Greenwood was excellent and I give it ten stars. Head nurse [name removed] is excellent as is [name removed] the on site handyman/janitor. Responsive staff. Activities are well staged. Kitchen is well managed and food is good.

All of the staff were extremely caring and very helpful when needed. As far as the food goes, they could improve by providing bigger portion sizes for the meals and having a larger variety on the menu. I would recommend Grand Brook Memory Care to others looking.

We chose Grand Brook Memory Care of McKinney because of the homelike atmosphere and the positive approach. The staff are all happy and caring and seem to genuinely enjoy their work.

I'm going to give a 5 in all categories, the most important being the staff. We thought my mom would stay in memory care permanently, but she didn't! I believe this was in part due to the excellent care at Autumn Leaves. [name removed] recognized her condition and had her work with him as his "assistant," making decorations and reading articles to other residents. These articles were tailored to spark memories in her past. Her memory actually came back and she's back in independent living! She's also a very picky, healthy eater and she loved the food.

This is the second place my mom has been since diagnosed with dementia as well as late stage alzheimer's. Admittedly, she can be a difficult patient. [name removed] and the incredible staff at Grandbrook have gone above and beyond to bring her into their community and given her a soft place to land. Their patience, empathy and skills have not only created an incredible community for her, but given me a peace of mind I haven't felt since I can't remember.

We picked this community for a couple of reasons. The main reason is that they offered more services like being willing to feed our family member if they could not feed themselves, or being willing to deal with incontinence and adult underwear. Many of the other facilities told us we would have to move our family member if those situations happened. We also like the fact that this was a memory care center and not a combo facility with assisted-living and memory care.