Constant Care Management

After touring many facilities, we found Grand Brook to be exceptional. The whole building was for memory care, not a locked down wing in a big facility, truly a beautiful place to call home. Staff is AMAZING, you can come and go as you please at any time of the day. You can have a meal with your loved one, beautiful out door setting. Just can't say enough good things about this place.

My mother-in-law has Alzheimers and is currently living at Autumn Leaves of Carrollton. She LOVES it there. They take her on outings and she participates in all kinds of activities. Friday afternoons they do Karaoke and the families are encouraged to come and participate with the residents. Families are welcome to participate in any of the activities that they do with the residents. The staff is very friendly and my mother-in-law consistently comments how "nice they are here." The only issue we've had is their laundry service. They keep misplacing her sheets and comforter, but they are always willing to look for it when it turns up missing.

Our family was totally taken by surprise by my Wife's diagnosis of Dementia. We scrambled to find out as much as possible about the disease. We were advised by Medical personnel to seek a facility where she could be properly cared for in order to give me, her husband, some relief. Our search ended when we came to Grand Brook. None of the other facilities were as well taken care of, comfortable or had that "homey feeling" of being welcome there. The personnel, from the Administration to the facilities upkeep persons were all friendly and supportive. Questions were answered and fears removed. We have been using Grand Brook for many months now and have no complaints. They take excellent care of my wife, she enjoys being there and looks forward to each visit. I trust the staff because they have been very reliable and honest. I would highly recommend Grand Brook to anyone needing to find a good facility to care for their loved one.

I moved my mother who is 95 into Grand Brook, Fishers Indiana over a month ago. She has had dementia for the past four years. We had her in a different facility for over a year and were not pleased. So we moved her to Grand Brook. What a wonderful facility. The people are great the care is great the food is great I recommend them highly for anyone with memory care needs. It is a small facility. And a very bright and open facility. The courtyard will be beautiful this summer. They have a kitchen where they cook the food so that the residents can smell it cooking right there where they are eating. Everyone is trained As I said I would recommend it highly if you’re looking in this area.

Mom has made friends and is happier than she's been in a long time.

Out of all the places I visited, I liked this one best of all for my husband with dementia. We are truly like family now, and although every place has their issues & concerns, Autumn leaves staff will work with & fix any issues we may have. Always a great atmosphere & fun activities for the residents as well as family events. The food is delicious as well as nutritious & they make sure they get what each resident needs, I’m really thankful I found this place so I can relax & know my husband is well cared for.

My dad was actually at the Grand Brook at Allen, not Garland, but our experience was wonderful! I would highly recommend all of the Grand Brook Memory Care facilities to anyone who needed them. My dad was seen and valued as an individual, not just another resident, and all the residents were treated this way. Their needs were met according to what they needed as an individual not in a generic manner. They were always treated with dignity and respect. It seems that Grand Brook seeks to hire staff with a heart for people with memory care needs and this makes a huge difference in the care each person receives. No place is going to be perfect but my concerns were always addressed in a prompt manner and with my dad's best interest at heart. The facility is open, beautiful, and clean and very much has a family-like atmosphere. The smallest details are attended to and considered in all aspects whether it be the residents' needs, their rooms, the food, dining area, and/or group areas. Our entire family loved Grand Brook at Allen and those who visited my dad were very impressed. The last 6 months of my dad's life were very happy ones because of the care he received at Grand Brook at Allen! I would highly recommend Grand Brook to anyone looking for a place for a loved one with memory care issues.

I cannot say enough about the wonderful care mom received during her short stay at this community. The entire staff were great with her and the kitchen staff tried to make sure she had food she liked. The community worked well with the hospice team. The caregivers eat with the residents and encourage them to be social. I have already recommended this community.

What sets Stoneybrook-Garland apart from any other facility is the incredibly consistent care, genuine concern for your loved one and friendliness of their caregivers and staff. My mother has been at Stoneybrook for three and a half years and the other impressive part of our experience has been the unusually low employee turnover on their caregiver staff. Probably more than 75% of the caregiver staff that was there when we came to Stoneybrook are still there today, three and a half years later. The three questions I always ask my mother each time I visit are (1) is everyone being nice, (2) is the food still good, and (3) do you want to move somewhere else? She always responds yes, yes and no, this is my home.

My husband and I are very satisfied with the care our loved one receives at Stoneybrook Memory Care. Margaret never had children, but we have been close friends for about 50 years. Her family lives in California, and are unable to care for her needs. So we are blessed to be her family here. We are so thankful that she is able to live at Stoneybrook. The staff and caregivers are so loving and kind, as well as very professional. We always recommend this facility to anyone who has a need.

Very friendly staff. Wonderful care for Mom. She enjoyed the other residents, and really liked the food. Great experience.

This was formerly an Autumn Leaves. Like Autumn Leaves, there were so many windows and lots of light. The courtyards were pretty. Almost all of the residents were participating in the scheduled activity. I appreciated the fact that dining was divided into three sections based on the level of care needed. Since my dad needs help in the shower, I liked the fact that the shower is not located in the room. The rooms were also a really good size. Most of all, the staff really seemed engaged with the residents. Cost was about the same as other similar facilities, but the difference was the cost is all inclusive.

Mark has been there over a week now at Stoneybrook Memory Care of Mckinney. I can not say enough good things. Staff are wonderful. I am there almost every day, and the staff are so good with the residents. So very pleased. Hard to put a spouse in a home, but know he is now safe. Thank you all. Brought in our two grandaughters, ages 4 and 8. Staff were so good with them and the residents were so happy to see young people. Made me happy. I am trying to remember the resident's names. All of them are so kind and seem happy. So many activities also!! Did not realize that they are still so lucid. Good for them!

Visit the facility. Check on the facility activities for every hour. Make sure the workers will come get the patient for the activities.

Staff is kind caring and responsive. Facility is a warm atmosphere. The activities staff really keeps the residents as active as possible.

The improvements would be to answer the doorbell more quickly. I appreciated their willingness to take my husband on a daycare basis when I needed it. We would absolutely recommend this community to other families based on the experience we have had so far.

I think nobody can always be perfect. So hopefully they they are trying to do their best

Always good to visit several times to see how the day goes when looking to find a place for your aging parents. They are willing to work with the family to find the best care and value for her money. I do visit my mom everyday and on weekends the grandchildren visit. I would definitely recommend them to others.

Grand Brook Memory Care is a very nice facility. The staff is caring and they listen to the concerns of the family. There are a lot of activities and they care for the residents quite well. I personally am pleased with the care my Mother is receiving. I would recommend this facility to anyone whose family member requires Memory Care.

Given that there is no perfect place when a loved one reaches this point with dementia, I would strongly recommend Grandbrook; in fact, I have recommended it to a number of friends seeking care solutions. I think they do very well, in spite of the typical challenges, facing a dementia care community. The core team of directors are excellent, very caring, and make the place feel like a family, especially [names removed] Staff turnover at Grandbrook is lower than many places, but it is still a big issue. This means we have lost a number of really great staff members over the last year and a half, and they are generally always integrating new people, which could be hard for the residents. Aside from concerns over too little staff present on weekends, my only real concern is that they have had trouble keeping a Director of Activities on staff. This means the residents don't have enough activities, and often don't have enough variety in their activities. They should definitely be getting more exercise, and should be encouraged to get outside more when weather allows, which is very often. They also need to integrate more music into the programming, rather than just playing the same movies on a loop every day. More integration of well-known research on the benefits of music for dementia patients would be a huge improvement that Grandbrook needs to consider. We as families have raised all of these issues with the Directors, and they are generally very willing to listen, but changes are slow to happen. Turnover of residence is frequent, too, so demands seem to come and go as family seem to come and go.