Constant Care Management

Finding a facility for my mother was problematic because while she suffers from dementia, her more significant issues are complete macular degeneration and hearing loss that affect balance and ability to operate most household appliances. Through her 80's and into her 90's, she regularly walked a mile or more, sometimes more that one time each day. MemoryCare provided a good balance between assistance and independence for her. The buliding is well laid out for my mother to be able to continue her walks, now on a carpeted surface with regualar views to the exterior landscapes and courtyards. I am kept regularly informed of her actvities, both good and bad. I feel like the staff are my partners in her care and not keeping me at a distance. MemoryCare is dedicated to providing education for family members on how best to care for and interact with family with a wide range of age related affects - dementia, diabetes, hearing loss, and similar. One of the free programs was of particular value to me in my profession and I was able to provide the same presentation for my office. During an outbreak of a stomache virus last year and now this year with the corona virus, they have taken exception care with isolation, cleaning, and disinfection to control transmission. Based on results last year and so far this year, they have been scrupulous, diligent, and successful in avoiding and mitigating infection.

My husband has been a resident at MCWH for 2 years and we could not have found a better, kinder place for him. The staff has cared for him and for me as well as family. IAm so thankful to have MCWH during this difficult period in our lives

I am very impressed with the care and compassion my husband receives at Grand Brook. It has been a difficult adjustment for both of us, and every member of the staff has gone the extra mile to make sure he is happy, safe and cared for. The facility is beautiful, and I know he is in the right place.

I am very impressed with the care and compassion my husband receives at Grand Brook. It has been a difficult adjustment for both of us, and every member of the staff has gone the extra mile to make sure he is happy, safe and cared for. The facility is beautiful, and I know he is in the right place.

I am very impressed with the care and compassion my husband receives at Grand Brook. It has been a difficult adjustment for both of us, and every member of the staff has gone the extra mile to make sure he is happy, safe and cared for. The facility is beautiful, and I know he is in the right place.

After looking extensively for a Memory Care facility for my mother, I chose GBMC of McKinney. I looked at 9 other places before deciding. After interviewing multiple staff members and family members of residents, the choice was easy. What I heard from them has been borne out since my mother's move around 4 months ago. The caring and competent staff here is what makes the difference. The Director is special and does not sit in her office with the door closed. She is very accessible, hands-on, and very kind. The same can be said for the RN. They both put a LOT of energy into making sure the residents are getting the best care. The rest of the staff is equally competent. When looking at other facilities, I found a number of them were newly built, but the staffs at those places just didn't compare very well with Grand Brook's. Also, though Grand Brook's building is not new, I didn't want to make the mistake of choosing the building over the care. Therefore, my choice was easy. I highly recommend Grand Brook of McKinney as the place you can trust leaving your loved one at their most vulnerable time in their life. Note: if there is a negative, the only area which could use some improvement is in the facilities maintenance department. This is hardly worth mentioning since the actual care is so much more important.

My step-father was a resident at Memory Care of Westover Hills. They have the most caring staff and greatest facility. He was always taken care of in a great manor. His room and the rest of the facility was always clean and never smelled. The food was the best that I have ever experienced. I am very pleased with the care that he and us as a family received while he was living out his last days. When Season's Hospice was called in, they along with the staff at Memory Care were the best we could have expected. Thank you all very much for such a comforting time during the last days.

My mother was a resident at Memory Care of Westover Hills. I always have been told that first impressions are lasting. I walked thru the doors of Memory Care of Westover Hills and the welcome that I received was just amazing. The marketing manager ([name removed]) and the Director ([name removed]) of the community were friendly, looked at me when they spoke to me, were both friendly, and after the tour of the building I knew that there was no turning back. Mother was so excited to be here. The entire staff made us feel welcome and always asked if we needed anything or could they help me when I seemed to be looking lost. (lol) The presentation of the meals always looked inviting and sometimes my sister would join mother for lunch; I was always on a diet. This community will always be one that I will recommend to family members and friends when they are looking for a facility for their love one. I would rate this community - GREAT!

We have visit a dozen memory care facilities and decided to send my dad to Grand Brook Memory care of Mckinney for respite stay while we were out of country. This is first time for my dad to stay outside of home, his Dr. pre-caution us that it could be very challenge and frustrate to him. But it turned out a real good experience, they took good care of my dad, work above and beyond than our expectation. Grand Brook Memory Care is run by compassionate and caring professionals. From both management team like director [name removed] to staffs like [name removed] etc, they are the heart-felt acts of people who truly care and willing to help the families. We are so happy to send my dad to Grand Brook Memory care of McKinney, now we use them for day and respite stay as needed that give us a peace of mind.

My Mother lived with me for many years. When I was no longer able to give her the care she needed, the Executive Director and Director of Healthcare actually came to my house to evaluate Mom. They built a rapport with her and helped make her transition seamless. The care at Grand Brook is beyond my expectations. The food is fabulous and we are always welcome to come and eat with Mom or bring in Mom’s favorite meal. The facility is clean and has a nice layout. The staff is very friendly. They encourage residents to participate and never force anything upon them. Mom has so much more stimulation with the daily activities and exercise classes tailored just for her than I could have provided for her at home. She has actually made new friends. The Nursing care is excellent. They are always available for any concerns or questions I might have. Grand Brook welcomes family's to continue to be involved with our loved ones. I highly recommend Grand Brook in Grapevine for anyone who is looking for a nurturing environment that truly cares for the residents and their families.

My mom has lived at AL for 2 years now and we feel so relieved to know she is in a safe environment. She was [removed] in a previous memory care facility that was TOP rated, well known and very beautiful. AL of Carrollton is quite a bit further from our house, but it's so worth the drive every day to know she is safe, well cared for, and in a lovely home setting with a gentle, loving staff, wonderful activities, terrific food and a welcoming environment. We love the caregivers, administration, activity directors, chefs, the front office heroes, and the maintenance man and the housekeeper (who have both been known to grab a spoon and feed residents who are struggling to feed themselves). AL of C is truly a family taking care of family. I can't thank them or recommend them highly enough!

I am absolutely thrilled with the care my mom gets at Grand Brook. It was scary to move her from the skilled nursing home where she was living when they were unable to deal with her memory issues. [Names removed] at Grand Brook made me feel confident I was making the right choice. I can't believe how easily Mom made the adjustment, and I know it's because of the cheerful, helpful staff. Grand Brook really cares about its residents and I would not hesitate to recommend it to anyone who is looking for the best care for their loved one.

Visited with [name removed] 3 March 2018. She was very personable, knowledgeable and caring. The facility looks great and the rooms are decent size. I like the relaxed atmosphere and amenities. The all inclusive price is also nice, no surprises.

I am so thankful I found Autumn Leaves. They treat my husband wonderfully, and I finally have my life back after moving here. I never want to pass up an opportunity to express my feelings regarding these communities, and I am so grateful for autumn leaves. I would absolutely recommend it.

Grand Brook has been a really great experience for us so far. The community is small, and I feel the care is much more specific to my loved one's needs. The small size of the community allows the staff to tend to my loved one's needs more, and she seems very happy there. The food is really good, and the cook seems very aware and very caring about each individual's needs. There are a lot of activities here, and they do a lot to involve the families, which I like. One thing I did notice upon first visiting the community is that it's very clean, and it feels like someone's home. It's well kept and comfortable, and I would recommend it.

This review is based on first impressions of touring. This community is very nice and laid out like a very large older home with one main activity room and multiple activity nooks and eating areas. I really liked this community and the executive director and staff members I met. However, it was at the upper end of our budget and not conveniently located for our family. I would highly recommend this community to other families to consider.

In the time that my loved one was here I found that the staff team is very very attentive and always on top of everything. The people that worked there are very knowledge, competent, very helpful, they are eager to please, and they fulfill any request we may have or provide information we may need. They also provide activities tailored to those in the memory care unit. I would recommend this facility to other families looking into options.

This is a great community for the care for my mom.The staff are attentive and caring to her needs. The menu is good and she is happy with the variety of the meals. They have a lot of great activities for her to participate with the other residents. We would The community is clean with a nice environment for her to enjoy.

They have surpassed all of our expectations! Because I am in another state, they personally escorted my mom to their community, paying for all of their own travel expenses. Most important to me was their willingness to take on her behavior that could often be quite challenging. They are keeping in contact with me and graciously send me photos with my mom and her friends. Each of the staff is wonderful with her. They have activities almost everyday which have helped tremendously in calming her down and helping her feel at home. They are helping with everything, even with surgery that was unavailable in my state. I would recommend them to anyone seeking superior memory care for a loved one.

My loved one is doing really well at this facility! The staff are very accommodating and the facility is very well maintained. Overall, my loved one is adjusting very well to his new home; I couldn't be more satisfied with the experience!