Compass Senior Living

Talked with [name removed] ; she answered all my questions. It was very clean, and spacious; the residents seemed comfortable and relaxed; the environment seemed safe and secure; the resident will transition to memory care as needed but that area didn't seem as spacious It was very far from Las Cruces business district

Everything is great but the food. Friendliness of the people and staff is what stood out.

The food, service and attitude was generally terrible. No attempt to meet dietary needs. Most of the staff and administration were great. A few seemed to forget this was assisted living, not a hospital.

I would recommend but would also be open to them about some things I think could be improved upon. We picked them because of the; Location, price, availability, price. Good recommendations.

The staff is very helpful and good with my mother. The facility seems very nice! I would for sure recommend this facility to others who are searching for memory care for their loved one.

We were happy with the experience. Ciel is not in a great location for residents who want to walk outside. It's on a small piece of land on a busy street. It wouldn't be a good fit for those who like to walk outside.

My friend was only at Ciel of Cedar Mill for about 2-3 weeks. It was not the right fit for Leanne because her dementia was more advanced than originally thought.

There are so many things I like about The Grove.I felt comfortable the first time I went there. The administration and staff are easy to work with and although the facility itself is very large, it has a very nice vibe to it. EmpowerMe, the therapy company The Grove contracted with, is awesome. The therapists do an amazing job and are a great group of people. That was a "biggie" for us. According to many of the residents with whom I conversed, the main complaint was the quality of the food. Apparently, it went downhill quite a bit when the company was sold about one year ago. Many of the residents are not mobile, and most of their life is spent inside that facility. So the quality of food, the camaraderie in the dining room and that whole experience is very important to them. There seems to be quite a bit of turnover among the night staff, some of whom were not very competent, in my opinion. All in all, choosing The Grove for my loved one's "home" was the right decision.

The food and activities could be improved. The apartments are nice. The location is good. I would recommend this community to others.

They look at the needs of each person and don't put in a box. Very caring people everywhere on all fronts.

All the personnel are very friendly and helpful. Only real problem was lack of communication and confusion with sales/admin staff when moving in, and problems with billing that have taken too long to get resolved.

There is no perfect place. Requirements need to be prioritized such that you find a place that meets 75% or more of your needs. My selection of JC was based on my father's needs. Had I been looking for a place for myself/my wife, I might have selected some other place.

I liked the community. The staff was great.

The care staff was great! Administration and finance were in a continual state of change. I would recommend this facility to other families who are currently searching for a place for their loved one.

They are always trying to improve and willing to hear from families to improve for the residences. I would recommend to others.

Cedar ridge senior living has been a good experience for me and my mom. Mom has lived with my husband and I for 7 years. 3 years ago she was diagnosed with dementia and became a flight risk which made it unsafe to keep her with us. This was the hardest decision I’ve ever had to make but moving her into Cedar Ridge Senior Living was smooth and easy and they have helped make it a very pleasant transition.

Although it is expensive the staff is very kind, caring and patient. The food is fine but often difficult for my mother to eat.. she needs a cup to drink soup etc instead of a spoon.... I'm sure the activities are fine as well for other residents, but I think my mother would enjoy more music and animals. But really it is my mother who doesn't engage.

The main reason for my satisfaction is; the staff generally speaking, is caring, respectful and thoughtful. I recently tried another facility in Hemet with main emphasis on independent living and a la carte services and newer facilities but, apparently was less expensive but when all was said and done the savings were not worth it. The food was comparable, fairly rating as acceptable.

Callahan Village is a wonderful facility. The feel of the place is caring, positive, beautiful. One of the greatest strengths is the quality of staff. The care partners, in particular, have shown genuine care and concern for my mom. They’ve been patient and creative in trying to help her transition to assisted living after being independent all of her adult life. We appreciate each and every one of them!

Make sure you are present when your family member is evaluated and have a clear understanding with the staff about care level needs. Think through the small things that may be taken for granted at home. Be proactive in reaching out to staff with concerns. Get clarity on what "assisted living" means for both your loved one and the facility, and that your loved one's goal is to be as independent as possible before choosing this option.