Commonwealth Senior Living

Everyone has been very helpful AND KIND.

they have been very nice there ,just wish I lived closer to there . I am very impress with the Sunday day help they really know how to get there people to do things It does bother me at times when I call and do not receive a call back when want to know something but yet I do realize they are busy.

Every one has gone out of their way to make my mother safe and happy while taking care of her physical needs. She is a private person and they have dealt with that well giving her time alone. They have not rushed her into events, but are taking things slow as they learn about her. The other patients seem well tended and some are very helpful as both Mom and I learn the ropes!

Great Place Great Help!!!

So far things are working out well. We haven't had any major complaints so far. I would think if five is the best they would be right up there, about a four and a half. We are pretty happy with them so far.

I am an only child, so I really needed all the help I could get. With the help from A Place For Mom I started my task of getting my mom the care she needed as well as moving here closer to me so I could support her and help her with the transition from her home in Richmond. Angelia was most helpful in assisting me with al the arrangements needed to allow my mother a comfortable transition to her new home. I visit my mom 3-4 times each week now, because she is only about 10-15 minutes away. My mom after about 30 days is on track to understanding why she is where she is. All the folks at Churchland House really work hard and care for all their guests. Thanks so much for all you do!

I'm happy so far. I don't really have any complaints. The only thing I would like is some more activity on the weekends. I chose them because they were smaller, and just in the beginning stages, and I thought they would get to know him. I like that his room looks out over a pond with ducks and geese. They were comparably reasonable in price, and very accommodating.

It was a nice place, and definitely was an option we considered. Had a room not opened up at our first choice, this is where we would have picked. The biggest drawback for us, was the location and the traffic on the way here. This was our second choice place though, it seemed very nice.

I really liked it. There was one old lady who had a fur coat on. I thought that was really cute. They let people be who they are which is great. She had this illusion that she bought the place and no one ever told her anything. It was really cute. The biggest problem was the location. It was a little far from where we live. The other thing is that it was expensive. I would like a flat rate. I didn't like the way they did pricing.

We are pretty happy so far. We had one concern about a staffing shortage, but they are getting a new employee, so that seems to be being addressed. The people I spoke to when I was first choosing, I clicked with them, and that's one of the reasons we chose here. I also liked that they had the Montessori memory program, and it was just a nice place.

I could not be happier with the staff and cleanliness of this facility My mother is having difficulty adjusting to her new living arrangements, and all staff members are being extremely understanding and helpful. She is unhappy with the food, but the facility is willing to offer her alternatives.

Place for Mom was a really helpful and finding a place for my husband. All the places they gave me to look at were reasonable and clean.

Everybody has been great there at Elmcroft of Chesterfield. Dad's sense of time is somewhat displaced, and they tend to be a little late with their meals, so he tends to be overly dramatic about that. But the food is good, the staff is great.

My mom lived here for the last 4 months of her life or so. They were wonderful to her, and wonderful to us as we kept the vigil by her deathbed. She was in the Montessori unit in building 8. They provided her with dignity right up to the end. I am forever grateful for the care they showed my mom.

Overall, I think it's a very nice facility, I think the care is okay, it's hard for me to really assess because I'm not there very often. I can say that she gets her medcation very well everyday, but I don't know how frequently the nursing staff or the doctor sees her. When I ask my sister, the kind of answers I'm getting from her aren't very clear. She's a very private person and very selective on what she does. She had been in a place in New York before so she had the experience of what a facility is like and I think this facility is superior from a phsyical standpoint. The building is beauitful, well maintained, the activities they have are quite comparable to what they had in New York, she would say "they're all the same" but she's quite ciritcal. I don't think I could satisfy her wherever I put her, I'm never going to get her to say "this is wonderful," but as far as I'm concerned, you can't get a better value in this area.

In reality Willow Lake was chosen out of desperation, we were set to move to another place but circumstances led us here and I actually ended up liking Willow Lake better. It is hard to rate the value as I don't have much to compare it to, I looked at several different facilities but all provided different ranges of care services, so there was no real "apple to apple" value comparisons I could make. My mother likes Wilow Lake very much.

The staff - personal care, PT, OT, reception, nursing - are kind and competent. Mom likes her room. The food is okay and is the reason for the 4 stars.

Overall experience - Admin snafus at the end regarding getting the refund for the balance. Took a long time and had to be resubmitted due to them sending the check so late that the bank rejected it and had to reissue a new check. 2. Cleanliness - The main ding is that the admin/finance lady had a very cluttered office and there were small ants crawling around. The rest of the facility was clean. 3. Friendliness - Staff was great 4. Quality of Care - [Name Removed] provided the majority of care but the staff seemed to be good. 5/ Administrative Staff - Main ding was disorganization and refund issues for the pre-paid balance. 6. Food - The food seemed well prepared. 7. Activities - The did make her get out of bed a few times to socialize a little but largely n/a given the situation. 8. Value for the money - They did a good job of accomodating us on short notice and provided what was needed.

The management staff handled our situation and stressed feelings with great care and concern. The general staff treat our mom like their own family and always greet us with updates or stories. The activities and amenities (like the hair salon) are super convenient for keeping mom engaged in "normal" activities.

Honestly, with the exception of not having luck with his diabetes management, we love everything. The staff members are very friendly. They have many activities, which he loves.