Commonwealth Senior Living

I visited this community a couple of months in search for a safe, comfortable and supportive place for my mother after losing my father. She, understandably, has been struggling with the loss of my father; the love of her life and husband of nearly 60 years. She and I both were nervously anticipating even exploring options, but we both knew she didn’t emotionally need to be alone. I can tell you, this process isn’t easy. But after some online research, I made my first call. I was instantly greeted by the warmest, happiest woman on the other end of the phone (forgive me, I didn’t catch her name) and she immediately set the tone. She transferred me to a gentleman name [Removed], who graciously listened as I rambled on and on. He invited me for a visit and I fell in love with the community. Everyone seemed so happy, and I saw my mother quietly smile and light up as person after person greeted her, and residents went out of their way to say hello. The facility is gorgeous. The food was delicious. These things are important. But what you cannot quantify is how you feel when there. It’s alive, and my mother felt it too. It is safe, warm and you immediately get the sense of belonging. I wish I could say my mother is thriving there, having found a new sense of purpose in this next chapter of life. However, I cannot. Our mother is amazing, and I am one of 3 children spread out across the country, and I (and Mom) was outvoted. I will tell you this, if the opportunity arises for her to live in VA, there is no other choice than this community. We ended up visiting several places, with each never quite measuring up to Commonwealth. We just wish they were in other states! You won’t go wrong with this community. I encourage anyone who is looking for themselves, a parent or relative, to really Center yourself and imagine living in the community. Look past the decor and pay attention to how you feel, and do the residents look happy? Are they content or HAPPY? There is a difference, and Commonwealth of Hampton gets that.

I feel really bad that First and Main is getting negative reviews from the same family members. I moved my mom in, and she is one of the first residents that moved in 2+ years ago. While there has been management turnover, it seems to be stabilized. I am very close with a few caregivers who have also been there from the beginning. The management listens to them and they have job satisfaction. The residents always look great. Not many other facilities around can get 50% attendance at almost every activity. I go in every single day to check on my mom. She is full of life and thriving since she moved in there. There are a lot of family members who love it, and I can tell you to be wary of these bad reviews as they are not true to how great First and Main is. Thank you to [Removed] and his team for all that you do for my mom!

My family has lived here many years, and it is sad to see that people are saying what they are saying. The staff hasn't had turnover, there are a lot of people who care there, including the administration. There are some people like [Removed] who complain at everything and just will never be happy in life. These people should try to contact management instead of bashing them and try to open up the lines of communication themselves. It's easy to hide behind a computer screen instead of some of these residents who never have their children come and visit.

My parents recently moved to Whispering Woods after basically getting the boot from their previous place - due to an extreme $$$ increase. Whispering Woods completely over hauled the room - new flooring, fresh paint, new doors, and bathroom vanity. My parents felt like the red carpet was rolled out for them, which after the headache we have had was greatly appreciated!

My mother is in the memory care building and it has been such a great peace of mind knowing that she is safe. Last April we had to make the hard decision of moving her after she was wandering from her home. Whispering Woods has been great with the move in process/transition of it all. Thank you!

My Mom lives here currently and things are going well for her. The staff is working really hard with her to try and help her walk and become independent again. They’re very attentive to my Mother and her needs and very nice. I feel like when I leave her for the day, she’s safe with them. The food is good; they usually have 2 options available on the menu but if you don’t want what’s offered then you can ask for an alternative. The facility is kept very clean and housekeeping comes by every day to make the bed. Her room is always clean when I visit. I would recommend them for others.

First let me say I had my mother at prestige commons for nine months the care my mother was given was outstanding. The staff that worked in the memory care unit were awesome they were caring loving always looking out for the seniors. They showed my mother a lot of love and affection even though my mother had dementia I believe in my heart that she enjoyed all the attention that she received from the staff. My mother has since passed away on [date removed] I would recommend prestige commons as a place to take one of your loved ones if it is time for them to have 24-hour care. The management staff were very professional and helpful the nurse is on duty seven days a week 24 hours a day her name was [name removed] she is truly a angel of mercy she helped me with having me understand what hospice was all about. I guess what I have to say is this if you are looking for a clean secure facility with a great staff to take care of your loved one prestige

Impressed by the facility and features. Assisted living apartments are all different sizes and prices. Care is in addition to the apartment price and is based on grade (1-4). Laundry is $75.00/month extra. The staff cleans the apartment twice a week but does not change the bed linens as a matter of course.

Impressed by the facility and features. They use air fresheners in the common areas but not in the apartments. I am particularly sensitive to scents and the air fresheners were so strong that by the time we left the facility I had a headache and my nostrils and sinuses were burning. Assisted living apartments are all different sizes and prices. Care is in addition to the apartment price and is based on grade (1-4). Laundry is $75.00/month extra. The staff cleans the apartment twice a week but does not change the bed linens as a matter of course.

This community is nice and clean and the grounds are well maintained. The staff is responsive to dad's needs and are friendly. The place seems well managed. He loves the food here he said they feed him well. He's been out for an activity to go get ice cream and enjoyed that. I would highly recommend this community to friends and family.

Very welcoming staff; clean and cheerful property; good variety of activities and programs. Will choose for 91 year old mother.

Great experience! My mother thoroughly enjoyed her stay there. The staff was nice and accommodating; they went out of their way to include my stubborn mother in their activities. I have only ever heard great things about this place. The few times I have visited, my mother was always surrounded by staff and other residents. As a vegetarian, they worked hard at making meals that she would enjoy. Definitely recommend

If anyone needs assisted living I can highly recommend Elmcroft of Chesterfield. EVERYONE who works there are so nice and considerate. They accommodated my Mom's vision problem by cutting up her meals for her. The servers who brought out the food to the tables in the dining room knew everyone's name and treated them like family. I can not think of anything negative to say about them. When she had to go to the hospital a few times while there, staff would come visit her. This is the only place I have been involved with where even the directors were rotating weekends to be there. worked on weekends. They had so many activities for the guest there. And pricing was about the same as everywhere else.

If anyone needs assisted living I can highly recommend Elmcroft of Chesterfield. EVERYONE who works there are so nice and considerate. They accommodated my Mom's vision problem by cutting up her meals for her. The servers who brought out the food to the tables in the dining room knew everyone's name and treated them like family. I can not think of anything negative to say about them. When she had to go to the hospital a few times while there, staff would come visit her. This is the only place I have been involved with where even the directors were rotating weekends to be there. worked on weekends. They had so many activities for the guest there. And pricing was about the same as everywhere else.

High quality staff, low turnover, great facilities and food. Limited availability, high demand. Higher priced. Definitely would consider this for my father.

The facility was very clean and staff knew the residents by name. I had the opportunity to see other visitors visiting with family members and all seemed to be happy. I would recommend the facility to any one.

We were happy with this community for my dad. The community was very nice and we were happy with the care that was received. The menu was very good and the activities were helpful for dad. We would recommend this community for the care of a loved one for the great care and the value.

Amazing experience for my mother! She lived there for the last five years of her life and had nothing but good things to say about it! The staff is attentive and considerate. The executive director herself drove to a restaurant just to get my mother a vegetarian dinner. My mother is constantly being included in activities and games - which, if you know my mother - is a great achievement. I would highly recommend this place for anyone who is looking for a great place for their loved ones.

There is not one bad thing I could say about this place! The staff was superb, and my grandma constantly raves about the care and activity staff, particularly a young woman named [Removed] who goes out of her way to include her in activities. Every time that I visit, my mom is surrounded by residents and staff. The staff themselves are extremely attentive and considerate. The director herself will go to a separate restaurant to buy my mother a vegetarian meal. Overall, thoroughly impressed!

My father is doing very well with his move to this community. This was good move for him, and his needs. I do feel comfortable with his move to this facility. This is beautiful, and they do a great job with cleanliness around the community. The staff is very helpful, and the administration is very helpful as well. He is pleased with the meals they provide. They have two wonderful activities directors in this facility, and they provide wonderful activities for the residents. We are pleased with everything they have done for our family, and I would definitely recommend this community.