Comfort Care Senior Living

Checked on every 2hrs..notebook with entries made on each visit as to residents status. Meals are well varied and appealing. Activities daily after lunch. Vitals taken on daily basis. 20 residents so attention to detail on each individual.

It's a nice place . It is for a person that can take care of themself on the bottom floor. The second floor is for assistant. So I'm pleased with his care here .. on weekends they do need more help!!

I'm just happy that my mom is happy. We can visit at any time. Areas to improve: cleanliness and possibly getting more staff

The staff is very polite to my parents. The food is average. The rooms are sufficient size and they do a good job keeping them clean. My Mom isn't much for activities so don't know much about them. They do have activities going on that I see. Whenever I have any issues I tell the staff and it is corrected quickly. All in all my mom is happy with the place. The price is lower than places similar. The staff is polite and very helpful. Management listens to your inputs and follows through with improvements.

I was satisfied with the experience (no place is perfect and that's why I gave it a 4). I would recommend them for assisted living. My recommendation to anyone searching for assisted living facilities is to definitely do research about the facilities, do their homework and check reviews, take a tour and talk to staff members, talk to other families that have residents living at a facility, and even check the food out. Something else to consider is what is offered on cable. My aunt liked sports; unfortunately they didn't have a sports channel so she listened to them on her radio. Most importantly people need to know the level of care their loved one needs, and to have a budget. Get a quote with the itemized pricing so there are no hidden charges. We lucked out with a special rate when signing up, so that was helpful. Everyone's needs are different. My experience was different than others, but definitely was a good one overall. I'm very thankful for them because caregiving is not an easy job and their help was very much appreciated!

I liked the lounge areas in each wing, Sunday services. I would make sure that someone checks in/is there constantly. Medicine was an issue-missing doses, missing med bottles meds not ordered in timely order.

The staff is very helpful and considerate. Yes, we would recommend this community to other families based on the experience so far.

The food is ok staff is good they check on her to see if she needs anything and they are friendly they have crafts ,bingo , they have in house services they have volunteers come in and play music. Xmas they have kids come in a caroling. They also have a beauty shop in house once a week.

My father receives physical, speech and occupational therapy each week in house. The therapist are wonderful. The facility is newly renovated and very clean. Additional services offered make all the difference. In addition, I would also like to say that we have had several meetings with administration and they are easy to work with and help with individual circumstances.

The Reed City Fields is a warm and welcoming home away from home for our loved one. The decor is warm and homey and the staff is so very friendly! We appreciate the wonderful staff and the care they provide. It gives us peace.

I have questions on how the facility is sparsely staffed on weekends. No real medical personnel staffed.

We chose Marshall Comfort Care because of the location and price. You need to keep track that medications are given as ordered if the facility is giving the medications to your loved ones.

My brother has left Livonia Comfort but we liked the place and it was clean. However there was no physical therapy or occupational therapy, but the atmosphere overall was nice. There were a lot of changes in employees which was hard.

Our loved one moved in at 104 years old so she did not participate in any of the activities. What we really like about Shelby Comfort Care is that it is in a good location. It is clean and has relatively new construction. It is well organized and has secure entry. Based on the experience we have had, we would recommend this community to other families.

We had some problems with communication, especially regarding the administration of medications. Was a bit disappointed, minimal to no activities on weekends. Also, her room could have been kept cleaner. She has not been happy there, but I don't think she would be happy any place except her home. Overall, I would recommend it

They help in all ways, some things may need to asked for. Like shampooing carpet after an accident. The urine odor can be strong. They do their best, with a lot of staff changes there have been a few in training. I can call every day to check on my brother. They give me details of his day, this is nice when the weather is bad and I can't get there. He is there alone now. My sister in-law died in January. I would like more communication if something is needed, that seems to be forgotten, then I get there and I didn't bring anything because I didn't know. All in all, they do great, my brother is well taken care of.

My loved one is currently a resident at Shelby Comfort Care. This is a good facility! I would recommend them to others.

We chose Shelby Comfort Care over other facilities that we looked into because of the value for the money as well as just how nice the facility is. We have been very pleased with staff & facility at Shelby Comfort Care.

There is alot of staff turn over. Because of this sometimes care items get missed. For example hospice changes med orders and staff was not aware. Also, they at times weren't aware of the diet ordered. This is a great assisted living but if the patient requires full care it is more challenging for the staff.

They were very easy to work with. I would recommend, when you consider the cost.