Comfort Care Senior Living

The Reed City Fields is a warm and welcoming home away from home for our loved one. The decor is warm and homey and the staff is so very friendly! We appreciate the wonderful staff and the care they provide. It gives us peace.

I have questions on how the facility is sparsely staffed on weekends. No real medical personnel staffed.

We chose Marshall Comfort Care because of the location and price. You need to keep track that medications are given as ordered if the facility is giving the medications to your loved ones.

My brother has left Livonia Comfort but we liked the place and it was clean. However there was no physical therapy or occupational therapy, but the atmosphere overall was nice. There were a lot of changes in employees which was hard.

Our loved one moved in at 104 years old so she did not participate in any of the activities. What we really like about Shelby Comfort Care is that it is in a good location. It is clean and has relatively new construction. It is well organized and has secure entry. Based on the experience we have had, we would recommend this community to other families.

We had some problems with communication, especially regarding the administration of medications. Was a bit disappointed, minimal to no activities on weekends. Also, her room could have been kept cleaner. She has not been happy there, but I don't think she would be happy any place except her home. Overall, I would recommend it

They help in all ways, some things may need to asked for. Like shampooing carpet after an accident. The urine odor can be strong. They do their best, with a lot of staff changes there have been a few in training. I can call every day to check on my brother. They give me details of his day, this is nice when the weather is bad and I can't get there. He is there alone now. My sister in-law died in January. I would like more communication if something is needed, that seems to be forgotten, then I get there and I didn't bring anything because I didn't know. All in all, they do great, my brother is well taken care of.

My loved one is currently a resident at Shelby Comfort Care. This is a good facility! I would recommend them to others.

We chose Shelby Comfort Care over other facilities that we looked into because of the value for the money as well as just how nice the facility is. We have been very pleased with staff & facility at Shelby Comfort Care.

There is alot of staff turn over. Because of this sometimes care items get missed. For example hospice changes med orders and staff was not aware. Also, they at times weren't aware of the diet ordered. This is a great assisted living but if the patient requires full care it is more challenging for the staff.

They were very easy to work with. I would recommend, when you consider the cost.

I would recommend them. We picked this community, because the cost fit our budget.

Livonia Comfort community was a good place for our loved one for his finally resting days in their memory care unit. Based on the experience we had with the community, we would recommend them to other families.

Overall we had a good experience at Reed City Fields, and I would recommend it. With all the problems my mother had, I think they took very good care of her.

August Haus is a nice place overall. You definitely have to stay in touch with them and take care of issues. It may take a few calls or visits, so be persistent.

They are understaffed so sometimes unable to respond in a timely manner. When it comes to the meals they do not grind meat as requested. Many repeat pasta meals. May be due to having lost chef soon after mom moved in and unable to replace. Often times the nurse and director cook the meals. Seem to have a variety available but mom chooses not to participate. She would welcome a Bible study to attend. If promised services were provided, it would be fair. Laundry and sheets not washed/changed in a timely manner. Sometimes sheets are not washed and changed weekly. Recently when I approached director to inquire, sheets were removed but not replaced until the next day when I asked for sheets so I could make the bed. This is not okay.

My father loves it at Reed City Fields, and he loves the staff. . . He misses his home, but is safe and secure here. He is well cared for and taken care of. Our experience is only with the secured area. I feel I can breathe again.

They were generally on top of things. The care was very good. Overall, I would recommend to other famlies.

Great place for care. Would put myself there. They could use more help with nursing staff 24/7.

For the most part this has been a good experience. There have been glitches; however, I believe this is because of a change of management. This is a good place, and the community is smaller. I feel the residents get more individualized attention here. I heard they have hired a new chef. The food can be hit or miss. I wish the meals could be better for my loved one. There should be more activities for the residents to participate in.