Colliers Assisted Living

This is an excellent community for my mom.She is very happy here and likes the food and the excellent staff members. Wonderful activities are available to her. We would highly recommend care for other families.

I had a very pleasant experience when viewing this community. the lady was very sweet and informative. The rooms have Jack and Jill bathrooms. It was clean, I saw nice interaction, activities were offered. They even had a game system for "Name That Tune". This community was my first choice but they did not have a room for my parents.

I really like the community for the male nurse and aids and for the longevity the employees have been there. They provide a clean community and house for my parents. My parents have a nice house with a courtyard and an area for gardening. There are a number of activities available for the residents. It is a very safe, enclosed community and I am pleased with them and all is going well for my parents.

My father is in great care with this community. We are very happy with the cleaniness of the room and the grounds. A wonderful staff who offer assistance for my dad. Good food is always offered to him to choose from. Activites are offer for him to stay active when he chooses. I highly recommend this community for others.

Everything is fine with my uncle since moving to Brookdale Countryside. He is adjusting nicely. I do not really have any complaints. He has had his eyes and ears checked sinc ebeing there and a hair cut as well. It is expensive but so is everywhere else. We visit him at least four times a week. Being close by was one of the deciding factors for us. It is a very pleasant place, not like a nursing home, it doesn't feel depressing. There are a lot of activities he can join in on when he chooses. And when he doesn't, the staff goes to check on him and make sure that he is okay. They do provide three meals a day which he says is a bit much for him, so he sometimes only goes for two meals. They do also have apples and other fruit to eat if the residents do not want a full meal. The meal sizes are a good portion and tasty. It is also close to the hospital in case that should be needed.

Other than the fact that my Dad is "cooped up and unable to go anywhere" he is doing fine. He is used to being Independent and still trying to get used to the transition but he looks good. He's gained weight and even made some friends. I haven't been there too often since I'm in another state but the times I have been there the staff has been great and keep me informed on his progress.

They can improve on their communication, they told us one thing and it wound up being another thing. Then my aunt told me they have a shortage of cleaning ladies to clean the room. I like the place and my aunt likes the place, but personnel I was not happy with.

Very impressed and relieved; the staff is super. Memory care unit so pretty pricy but it's the best palce for my wife.

There are a lot of activities, which is really important. It’s very clean! The staff is very knowledge and friendly. There is a nurse on hand twenty-four hours a day. It’s a great place. It’s a really good value you for the money.

They do have activities but they could get some additional things. They do go on a lot of outings, but a lot of the residents have dementia, so having some acitivites more geared toward those that can't really play a board game. The food is pretty good, but they eat a lot of sandwiches. The chef will cook them anything they want, but the waitstaff will come in and just give them a sandwich instead of asking if they would like something different. It would just be nice if they would ask once in a while. They have a hairstylist, a private lady, which is nice, and when we go I take my mom and pay cash. It would be nice if there was a way to make sure that my mom isn't going and having her hair done all the time, though, because I got a bill that I wasn't expecting, and because she has dementia, she can't keep track.

This place is so wonderful, the people are so nice everybody from Philip the director, down to the kitchen staff, they couldn't be anymore caring. I would reccommend it to anyone. They are the sweetest people. The first day I called, they were right on it and the marketing director Nancy Trusdale is wonderful. They offer a higher level of care if you need it. They would respond very quickly when he would call for anyone, they will ask what time he wants his shower, and if he says 9:30, they come back right at 9:30. It's a very cozy family feel. There is music playing and people bustling about. It's across the street from the VA, it's not affiliated with the VA but it is close to it. It's very casual all on one level not a lot of elevator business going on. The director just knocks himself out to make things happen. They offered a 30 respite which was a trial period. She fixed up a little room for him furnished. And they also offered different levels of services, we chose more than we needed and we were able to reduce the care needs as we didn't need them anymore. We went to the dentist and forgot his partials, and so I called the front desk to see if the driver could pick me up and bring me back, the girl at the front desk said not to worry about it, went and got his partials and drove them over to me within five minutes! One waitress who serves in the dining room has been there twenty years. That say's a lot! There is not one person there that I don't like.

They have been really good! Actually, the food is something though - he complains that it is either chicken or fish, chicken or fish. There's not a lot of variety. The staff is just awesome. They all know my dad, they are wonderful. He is in assisted living and he has his own apartment with a kitchenette. We pretty much knew as soon as we say Freedom Inn that we would choose it.

My experience has been good so far.

Tremendous culture of caring, from the directors to the nurses to the CNAs. My mother was a resident for almost 4 years and we always counted ourselves lucky that we found such a wonderful place.

Arbor Oaks is a wonderful community. My mother has been at the community almost a year now and we couldn’t be more happy. The staff from the directors to the kitchen staff to the care staff have always been nice and caring. I have never felt more comfortable with my mother in a community than I do here.

So far everything is working out well since my aunt's move to this community. It is a nice place, and I'am satisfied with her move here. She is safe and being cared for very well. The layout is very nice, and they do a good job with the cleanliness of the facility. It has been a good experience, and I would recommend this facility.

I am perfectly content with Horizon Bay. We didn't have the welcome they usually get, but we came in a little under the radar. But we haven't had any major complaints. They are a great location, and I would place any senior there. I would highly recommend them.

The managers who run the place are stellar, they are very nice. The maintenance department has trouble finding people to work though, their services are really super. It takes forever for her laundry to be clean and to respond to repairs.

The managers who run the place are stellar, they are very nice people. However, the maintenance department has trouble finding people to work, the services are really sub-par. It takes a long time for them to respond to repair requests, and the laundry service is also very slow.

Everyone that we came into contact with was friendly, receptive, helpful and professional.