Colliers Assisted Living

They really try to cater to my loved ones needs, with the food options. The food is very good. They do many things well, the only issue is with billing sometimes. They could be more responsive. Overall, my loved one is happy, and is treated well.

I toured The Pointe and the staff were great. We went to the memory care unit and they only had 2 people in there. One man was in the fetal position and the other lady was crying. They said she cried all the time and I just could not put my loved one there with that happening all the time. It was just not large enough, I wanted him to be around other people.

I toured this community and it was our second choice.

We chose The Collier at Naples because of their availability at the time, they had the type of care that we needed and also the facility itself was really lovely. The staff have always been very accommodating. They have a happy hour every day at 4 and everyone who lives there absolutely loves it. I would definitely recommend them to others.

I would like to thank [name removed] for taking the time out to show my Mother In Law around The Pointe. She is an excellent employee who always goes over and beyond when helping! We appreciate that so much!

I just wanted to give a great recommendation to [name removed] the med tech. She has been so caring to my Mother who is memory care. Every time there is a problem [name removed] has been there! [name removed] is a bright spot at The Pointe! Please hang on to her because she is needed!

Nice community, not the right fit for our loved one.

This was a very clean community. It felt more geared for the younger residents than the older population. The had activities going on all the time. This is a brand new building and very handicapped accessible.

We have been overall happy with our experience at the Landmark. We are able to go in now and visit loved ones which is really nice. The only complaint I have is that it seems like they are short staffed but that could be due to the pandemic. I think it would be nicer if the staff could facetime with families more often, like once a week per resident so we could see them more often. I think that things will get better as they start having more activities and opening things up. I would recommend to others looking, it is clean and the food was very good. they have a menu that you can choose.

We chose The Landmark because the first point of contact I had was excellent. It was very organized and they were just very helpful in helping us navigate the process. The room sizes here are nice compared to others we looked into. They have been good with communication and I would recommend them to others looking.

The room sizes are fantastic. The staff is good. It is a smaller community. They don't have a lot of activities or go to a lot of places with the residents.. It is a clean place. The food is good. The bigger meal is served at lunch.

Like the size of the facility. It was clean, didn't have an odor, bad or otherwise. All the residents looked cared for and clean. [Name removed] knew everyone's name and everyone smiled and said hello as I toured. The biggest issue my brother and I have is we will not personally guarantee payment which it alludes to in their contract. This is probably a standard part of any contract with an ALF. I'm sure they've had children spend their parents money instead of paying the bills. That said my dad will need to sign, when his money runs out Medicaid will need to step in.

Nice place. I like that memory care is on ground floor. There is an outside area that they wander in and be safe.

Very pleasant environment but unprepared for additional fees and charges not disclosed until patient evaluation.

My first impression of the Arbor Oaks at Greenacres was good the second not so much. It is nothing against the Arbor oaks, it is personal preference. I'm sure this place would be a good fit for someone else.

We toured this community while looking into care options for a loved one. I thought Brookdale Countryside was a very nice looking place. It had a very upscale, social feel to it. The employees I met all seemed friendly and professional. However, I don't think it was quite the right fit for what my loved one was needing at the time.

I think that they are great. it has been a very positive experience. The staff has been tremendous. The negatives are the food though. It is not up to my standards at all. As far as the care, I think that there are certain staff members that could do better about keeping the patients tended to, cleanliness-wise and that sort of thing. The big thing is the food though

We have had a very good experience with Brookdale Countryside. They worked with us very well to get our loved one moved in as quickly as possible. She was made to feel very welcome. The activities director especially has done a great job to make her feel right at home. I can't think of anything they could have done better. It has been an adjustment but they have accommodated us very well and have been extremely friendly and helpful.

My wife is now 14 months in Freedom Inn. I believe that she has gotten excellent care and I have recommended Freedom inn to several parties looking for a Home For Mom.

Dad has been there only a month. So far, so good.