Colliers Assisted Living

Looking for a place for your parent(s)? Read this first. Two years ago my husband and I worked very hard researching and visiting places in Pinellas County for my mother and father who could no longer live alone due to their failing memories. We found Arbor Oaks At Tyrone (Memory Care Center wing) at the time [name removed] was the director. We liked the way she ran things she was also an RN. Most everything went along as expected from about 2016-2018 then recently the director changed to [name removed] and everything went down hill fast. Now there is a irresponsible lack of staff, untrained staff being hired to work with memory challenged residents and a lack of empathy and respect for residents. Suddenly my mother started falling all of the time and both parents were shipped off to the hospital on numerous occasions mostly during the night shift. Their medications even changed without our knowledge. We tried to talk to [name removed] only to get the run around from him and we tried to reach out to the owner of the facility all to no avail. We definitely learned a valuable lesson here after removing our parents from this facility. A director with a lack of experience and care for his actions filter down to the quality of nurses, assistants and staff being hired to work in the facility.

Looking for a place for your parent(s)? Read this first. Two years ago my husband and I worked very hard researching and visiting places in Pinellas County for my mother and father who could no longer live alone due to their failing memories. We found Arbor Oaks At Tyrone (Memory Care Center wing) at the time [name removed] was the director. We liked the way she ran things she was also an RN. Most everything went along as expected from about 2016-2018 then recently the director changed to [name removed] and everything went down hill fast. Now there is a irresponsible lack of staff, untrained staff being hired to work with memory challenged residents and a lack of empathy and respect for residents. Suddenly my mother started falling all of the time and both parents were shipped off to the hospital on numerous occasions mostly during the night shift. Their medications even changed without our knowledge. We tried to talk to [Name removed] only to get the run around from him and we tried to reach out to the owner of the facility all to no avail. We definitely learned a valuable lesson here after removing our parents from this facility. A director with a lack of experience and care for his actions filter down to the quality of nurses, assistants and staff being hired to work in the facility.

Over priced for the poor care residents receive, [Removed] the director is very rude, uncaring & unprofessional, he is never in the building & very difficult to get a response from him, he seems to not care about his job & there is no communication, it was very disorganized & you do not feel welcome, not a place you want to put family when management is so poor & staff do not seem to be happy or care, witnessed staff yelling & arguing in front of residents & was told it was nurse supervisor and assistant director, very inappropriate & unprofessional