Colliers Assisted Living

My loved one has only been here a short time, but so far our experience has been a positive one. She has settled in, and seems to be doing well here.

We toured this community while looking into care options for a loved one. I thought Brookdale Countryside was a very nice looking place. It had a very upscale, social feel to it. The employees I met all seemed friendly and professional. However, I don't think it was quite the right fit for what my loved one was needing at the time.

Great facility with nice apartments and lots of amenities. The place is clean and well managed and the staff is super friendly. The food could be better. The residents are always active and so nice. Nice place.

I think that they are great. it has been a very positive experience. The staff has been tremendous. The negatives are the food though. It is not up to my standards at all. As far as the care, I think that there are certain staff members that could do better about keeping the patients tended to, cleanliness-wise and that sort of thing. The big thing is the food though

We have had a very good experience with Brookdale Countryside. They worked with us very well to get our loved one moved in as quickly as possible. She was made to feel very welcome. The activities director especially has done a great job to make her feel right at home. I can't think of anything they could have done better. It has been an adjustment but they have accommodated us very well and have been extremely friendly and helpful.

about 7 min. drive from Oldmar so that appeals... lovely outdoor courtyard... but not nearly as beautiful as on the water!

My wife is now 14 months in Freedom Inn. I believe that she has gotten excellent care and I have recommended Freedom inn to several parties looking for a Home For Mom.

We toured with Wickshire Tamarac and the facility was very clean, but I just did not get that warm and fuzzy feeling that I was looking for.

It would be an okay place for your loved one to go to, it is a nice community. The food seems to be institution or hospital food like. Some of the activities offered are: art classes, games, and some additional for the residents to choose from.

My wife needed s place where she could be comfortable and cared for as well as being helped with every day care with clothing, feeding and general living needs. The staff does their best to meet her needs as well as attending to the other people who reside there for their own needs. Clean and caring staff.

We did not like the Regency Park at all. It is a renovated hotel and it feels like it's still a hotel when you walk in. We did not like the hallways or anything about it. Like any other place, they had activities and nice people, but it was not what we were looking for.

I really like it here, everybody is so friendly and helpful. The food is mostly good, but once a while things there are things that I can't eat or don't like. To be expected, I guess. I like the weekly cleaning, vacuuming, etc and laundry services. The only thing I don't like is that they are charging me $137 a month for an oxygen machine. I didn't know upfront that it would be an issue. It may be resolved, however. Overall, I would recommend it.

I find that my Mother gets what she needs and is kept busy most of the time. And the most important is she really is happy at Regency Park.

Dad has been there only a month. So far, so good.

Our first impression we were pleased with how the place looked. We also liked the friendliness of the residents and some of the staff members. We received pricing for the room, meals, transportation, electric, water and cable but we did not discuss care giving prices. Because my parents are applying for VA benefits they were required to use at least 2 of the services at the facility. I did have to meet more than once with the head of the nursing department. I also had to meet more than once with Amy in the business office to have the incentive for moving into Brookdale Clearwater deducted from my parents bill. At this time I am noticing that a lot of changes in staffing is occurring which I hope will improve the dining experience, as well as, transportation services. There are great people working there such as Rita at the front desk. She is phenomenal and makes sure that things are getting done. There are also a couple of resident aides, Ceelee, Chantelle and Yanis. Helen is in housekeeping and she is a sweetheart. The new hire for the business office, Stephen is good too. My other favourite people are Caroline, because of her positive attitude and Lorraine in the beauty shop. My Mom gets a big kick out of her server, Leonora, in the dining room. My Dad just would like his food hot. The place is well kept. My only suggestion would be that when you talk with someone that they should write it down so they can remember to get done what you are asking them to do. We walked in the garden this week and the covered area needs a really good cleaning. And I wish we did not have to get out there through the smoking area.

They were pretty good, but huge. I liked the friendliness. The whole staff was very nice. It was right near the water, though, and didn't care for that because I could see it being evacuated during a storm.

[name removed] has been a resident of Colliers since [date removed]. When he first got there, things were good and the food was really good. They must have gotten a new chef since the food being served to the memory care unit has slipped considerably. Before my complaint was that they didn't serve their lunch until 12:30 - 1:00ish. Now the cart comes about 11:10 and is kept in the warmer until closer to 11:30ish. Food tends to be dry, boring and close to tasteless. [name removed] tends to wear his clothes all week, they don't pay attention, they don't make him change. He's supposed to have a shower twice a week. They don't keep to that schedule most times, it's me that gives him a shower. Staff is nice enough but I wish they'd pay more attention to [name removed] hygiene. And now since he's been there for a year... Monthly expense went up 5%. ???

Large studio is a great size. Turnover is a little high in staff but she feels safe and taken care of.

Place is usually pretty clean but could be better after feeding times. The staff is nice but there has been 2 times I've brought mother in from outside and there isn't any staff out in the main living area. Can't say much for food as I dont eat there. Mother seems to participate in the activities and the staff says she enjoys puzzles. One thing they need to do is clean the sidewalk in the outdoor area of evergreen as we sit with Mother and walk/push her wheelchair on the side walk. Her room is bigger than she needs but she hasn't complained about it.

Room was clean and fine. Front office staff was disorganized and hard to reach. Food was ok not great.