Colliers Assisted Living

When we started looking for assisted living facilities near Palm Harbor, we reviewed and visited 8-9 different ones. Many of their features were equivalent; for example, the room sizes and amenities were similar in most cases, as were the dining facilities. We settled on our #2 choice, Horizon Bay Clearwater (now Brookdale Safety Harbor) based on 2 of our criteria - closeness to our home and cost (our #1 choice was $1000/month more expensive.) We give very high marks to almost every aspect of Safety Harbor. The ONLY area that we felt was less than excellent was the way in which the different staff/departments coordinated with one another in cases where the resident needed non-standard attention. We give a bit of a pass here because of the ongoing merger with Brookdale. Also, the week we moved Dad in, the executive director was absent due to a training meeting, and the head nurse was out on a critical day in Dad's care - no one's fault, just the ball taking a funny bounce. Likewise, the less than excellent rating for the activities is more of a reflection of how they fit Dad's needs than on the quality of the activities themselves or the dedication of the staff. For example, Dad, is a dedicated walker, and it is not realistic to expect the facility to accomodate his capacity for a daily 3 mile jaunt. But his needs are also not met by chair aerobics. If Dad's future is in memory care rather than assisted living we can accept that. However, in that case we MAY have to find a facility that has more secured outdoor walking space (there are 1 or two in the area) If your loved one falls clearly within the assisted living or memory care category, you will be very happy with Brookdale Safety Harbor. If you have futher questions, contact us at [removed]

My mom is doing quite well and she likes it there and she is happy being in the memory care wing. i believe she is getting the right level of care . It is a busy place but she is okay and she just seems happy in their care.

I found the facility to be concerned for the residents. Responsive to the residents needs. Of course there is always an adjustment on both parties. Which can cause some tress for both staff and the residents. All issues are addressed when reported but over all this is a great place for those who need to have the help when the extended family can't do what is needed.

I love that the facility is small and the residents get to know each other early on and take the new resident "under their wing." The food is prepared by a Chef which is excellent. Full 3 meals a day, plus snacks, is more than adequate. The friendliness of the staff is awesome and caring. The only issue I have had is having to follow-up on medical issues that needed to be taken care of: getting the flu shot, getting toe nails cut; I had to ask several times. The activities are plentiful but getting the resident there seems to be lacking. My relative has not attended one in 2 months. Other than that, I would highly recommend this Assisted Living/Memory Care Facility.

Horizon Bay Clearwater has been working very well with my friend. The staff are very vigilant they make sure that he is comfortable and that his care needs are being met. The community is clean and up-kept at all times. The food is great it's tasty and very healthy the portions are very good as well. He is still having a little trouble getting adjusted to the community but overall everything has been great.

My loved one has only been here a short time, but so far our experience has been a positive one. She has settled in, and seems to be doing well here.

We toured this community while looking into care options for a loved one. I thought Brookdale Countryside was a very nice looking place. It had a very upscale, social feel to it. The employees I met all seemed friendly and professional. However, I don't think it was quite the right fit for what my loved one was needing at the time.

Great facility with nice apartments and lots of amenities. The place is clean and well managed and the staff is super friendly. The food could be better. The residents are always active and so nice. Nice place.

I think that they are great. it has been a very positive experience. The staff has been tremendous. The negatives are the food though. It is not up to my standards at all. As far as the care, I think that there are certain staff members that could do better about keeping the patients tended to, cleanliness-wise and that sort of thing. The big thing is the food though

We have had a very good experience with Brookdale Countryside. They worked with us very well to get our loved one moved in as quickly as possible. She was made to feel very welcome. The activities director especially has done a great job to make her feel right at home. I can't think of anything they could have done better. It has been an adjustment but they have accommodated us very well and have been extremely friendly and helpful.

about 7 min. drive from Oldmar so that appeals... lovely outdoor courtyard... but not nearly as beautiful as on the water!

My wife is now 14 months in Freedom Inn. I believe that she has gotten excellent care and I have recommended Freedom inn to several parties looking for a Home For Mom.

We toured with Wickshire Tamarac and the facility was very clean, but I just did not get that warm and fuzzy feeling that I was looking for.

It would be an okay place for your loved one to go to, it is a nice community. The food seems to be institution or hospital food like. Some of the activities offered are: art classes, games, and some additional for the residents to choose from.

My wife needed s place where she could be comfortable and cared for as well as being helped with every day care with clothing, feeding and general living needs. The staff does their best to meet her needs as well as attending to the other people who reside there for their own needs. Clean and caring staff.

We did not like the Regency Park at all. It is a renovated hotel and it feels like it's still a hotel when you walk in. We did not like the hallways or anything about it. Like any other place, they had activities and nice people, but it was not what we were looking for.

I really like it here, everybody is so friendly and helpful. The food is mostly good, but once a while things there are things that I can't eat or don't like. To be expected, I guess. I like the weekly cleaning, vacuuming, etc and laundry services. The only thing I don't like is that they are charging me $137 a month for an oxygen machine. I didn't know upfront that it would be an issue. It may be resolved, however. Overall, I would recommend it.

I find that my Mother gets what she needs and is kept busy most of the time. And the most important is she really is happy at Regency Park.

Dad has been there only a month. So far, so good.

Our first impression we were pleased with how the place looked. We also liked the friendliness of the residents and some of the staff members. We received pricing for the room, meals, transportation, electric, water and cable but we did not discuss care giving prices. Because my parents are applying for VA benefits they were required to use at least 2 of the services at the facility. I did have to meet more than once with the head of the nursing department. I also had to meet more than once with Amy in the business office to have the incentive for moving into Brookdale Clearwater deducted from my parents bill. At this time I am noticing that a lot of changes in staffing is occurring which I hope will improve the dining experience, as well as, transportation services. There are great people working there such as Rita at the front desk. She is phenomenal and makes sure that things are getting done. There are also a couple of resident aides, Ceelee, Chantelle and Yanis. Helen is in housekeeping and she is a sweetheart. The new hire for the business office, Stephen is good too. My other favourite people are Caroline, because of her positive attitude and Lorraine in the beauty shop. My Mom gets a big kick out of her server, Leonora, in the dining room. My Dad just would like his food hot. The place is well kept. My only suggestion would be that when you talk with someone that they should write it down so they can remember to get done what you are asking them to do. We walked in the garden this week and the covered area needs a really good cleaning. And I wish we did not have to get out there through the smoking area.