Colliers Assisted Living

While not perfect, I would still recommend it to other families. They're open to communication and have done what we needed them to do for our family member after we talked to them. Like most places, I think it's better to get there earlier on for assisted living vs. later on when you're too medially ill. But it's a place I would consider going myself. One thing I really like is that they make visiting easy. We're able to spend a lot of time with our family member, and I know that's not always the case at other places.

They really try to cater to my loved ones needs, with the food options. The food is very good. They do many things well, the only issue is with billing sometimes. They could be more responsive. Overall, my loved one is happy, and is treated well.

I toured The Pointe and the staff were great. We went to the memory care unit and they only had 2 people in there. One man was in the fetal position and the other lady was crying. They said she cried all the time and I just could not put my loved one there with that happening all the time. It was just not large enough, I wanted him to be around other people.

I toured this community and it was our second choice.

My mom has actually gotten better since moving in because of the structure there, and mentally she seems to be doing well with that. The staff do their best, and from what I can see, they don't have much turnover. So my mom knows everybody, which is nice. I think they keep the facility up very nicely. It looks very clean and nice. And the dining room is clean as well.

The activities are good and overall the value is really good. The staff are very friendly and nice towards our loved one and our family. However we do not really are for the quality of the meals and the plastic silverware.

We chose The Collier at Naples because of their availability at the time, they had the type of care that we needed and also the facility itself was really lovely. The staff have always been very accommodating. They have a happy hour every day at 4 and everyone who lives there absolutely loves it. I would definitely recommend them to others.

This community was nice but it was bigger than what we wanted for my loved one.

Wickshire was more expensive and I did not find it as nice. The rooms were particularly small, they put 2 studio apartments together to make a 1 bedroom but it was still small. There are 2 bathrooms in the room which we found kind of odd.

overall experience with Wickshire countryside has been excellent; friendly staff, [name removed]has been wonderful to work with - very clean and nice facility . they do need to update their business forms; very hard to work with and not easily amended.

Our tour experience with Wickshire Port Orange was nice and the staff were all great, there was just nothing that really stuck out to us, we were wanting something out of the ordinary.

We had a positive tour experience with Wickshire Port Orange. They gave a great tour and we liked what they had to offer. There was nothing negative about them at all, we just did not get the "feeling" that this was the right place for mom.

I would like to thank [name removed] for taking the time out to show my Mother In Law around The Pointe. She is an excellent employee who always goes over and beyond when helping! We appreciate that so much!

I just wanted to give a great recommendation to [name removed] the med tech. She has been so caring to my Mother who is memory care. Every time there is a problem [name removed] has been there! [name removed] is a bright spot at The Pointe! Please hang on to her because she is needed!

Nice community, not the right fit for our loved one.

They've been great. I'm happy with it and feel it's the right place for my loved one to be at this stage of his life. I like how clean the facility is, and the location is good. There are a few individuals who have been very personable to him. And he tells me he loves the food.

Small apartments for more money.

This was a very pleasant experience during the tour. It was too big for our needs. They do have pet therapy. Ultimately, it was too far from friends and family that was the drawback.

This was a very clean community. It felt more geared for the younger residents than the older population. The had activities going on all the time. This is a brand new building and very handicapped accessible.

I thought Wickshire Port Orange was very nice. They gave a good tour. I just felt a little more comfortable overall with another place.