Claiborne Senior Living

we love some of the staff, very professional and very caring and helpful; others, it's just a job. More positive than negative. Most about the facility is the staff - friendly, professional not perfect but makes adjustments and responds quickly when an ask/issue is raised. Needs more consistent activities - activities plan outlined in advance weekly. There are NO activities in memory care. That may be very important to people Better access/availability to records of care - (e.g. blood pressure readings, eating, etc.) Ambulance/post hospital processes communicated and executed better. Follow through on discharge instructions.

Our family had an in person tour and it was a nice tour experience the staff were very friendly and we appreciated just how upfront and transparent they were with their pricing. However from the start it was just extremely expensive for us.

We decided on The Claiborne at Newnan Lakes because my cousin had already stayed here for respite and had a good experience. She already knew some of the other residents as well so she did not want to move. There has been some turnover of staff. As far as the meals go, the menu is redundant so I think they could add more variety. I have overall been pleased and would recommend to others looking.

We had a very nice tour experience with Brickmont Woodstock. We just found that another facility fit my loved ones needs better and they had more freedom.

Several patient care techs have been great. But there has been some turnover lately.

We chose Brickmont of Acworth over other facilities that we were looking into because the staff were extremely nice during the tour experience and also the facility did not have that typical nursing home smell to it. I would recommend the facility to others.

My Mom feels comfortable there, and enjoys the staff members and other residents. The staff members all make her feel special and are very kind.The nurse, [name removed] is caring and has always been there for her. It took my Mom a while to get used to living facility, after leaving her home in Augusta. She now calls it her home…I am Thankful!

I toured this community. It was lovely. Very clean and staff was very responsive. Ultimately, they couldn't provide the level of care that my loved one needed. I appreciated that they were honest about that.

This was a very nice community with good follow up. The rooms were small. This is the most economical as everything was included in the price.

This facility was new when we moved mom in. Of course, there were some bumps along the way and we understood that. They had a high turnover with staff. The care was good, but I feel like some of the staff was apathetic at times. But overall, very good. The food was delicious! Wide variety, made by a chef, and was gourmet. Communication was very good. I would recommend them to family and friends.

We were only there for 5 months. There was no " activity director" for most of that time. One had just left, then they finally hired a new one and she broke her leg. We were involved with hospice for the final 4 months,

The activities are good, but my loved one does not participate. It's a really busy place, so if you need to speak to someone, you might have to call a few times. The staff is good-kind-patient, and on top of things. It has been an adjustment but my loved one likes it a lot more. They do a nice job of getting my loved one involved-with eating lunch and etc.

Brickmont of John's Creek is a relatively newer community so it does have some growing pains which is why it received a 4 star overall - when it comes to the care services and staff they do have some turnover and strugglers there. There is room for improvement that will come with additional staffing but overall it has been a positive experience and we would without a doubt recommend this community to other families. The value is great as well as the meals and dining service

They are under new management, so I think they are still working out the kinks. It is definitely a work in progress. It's nice and 'affordable' for me, but I think it will take some time for them to get re-staffed and back to normal.

Everybody at Brickmont of Acworth is very friendly and all the staff have been super attentive. It is a very good price for everything they provide. They do not charge for additional services, the price does not fluctuate there is not nickel and dime going on. Whatever rent you pay for that month is it and that was very important to us. Our loved one has a one bedroom unit with a living area and kitchen so it provides a lot of space. We would absolutely recomend this community to other families based on our

The staff do a really good job keeping the community clean. They are very good with keeping us informed with any changes regarding our loved one. They do a good job when it comes to the care services, we have a specific situation and they really try and go above and beyond to help our loved ones adjust to the new lifestyle. We have not been able to eat a meal ourselves, but it smells good and our parents say they get plenty of it. They do have a lot of activities schedule on their calendar and compared to other communities in the area the value for the money is very reasonable.

I think they are understaffed currently, so if your family member needs a lot of care, that could be difficult. My loved one is relatively independent, so it's fine. But it would be a concern if somebody needed more intensive care. The staff that are there are very nice and helpful. They just don't have enough of them. I think the facility is very nice. It's clean, and the décor is nice. And it's only about 4-5 years old.

This is a good place for your loved one. It has independent, assisted and memory care so it has the full range of any care that may be needed for your loved one. They have activities like bingo, trips, music concerts, bbqs and more for the residents to stay busy and active in the community.

I would highly recommend it.