Claiborne Senior Living

Monthly costs are quite fair compared to other ASL's. I would recommend the community the staff is very nice the place is fairly clean. The nurse doesn't usually return calls that's sort of bothersome and the activities director never involves my father in activities otherwise everything else is good and the food looks excellent.

We chose Brickmont for it's location, price and staff.We would recommend with some reservations.

Our family had an in person tour experience with Brickmont of John's Creek and even though it was not the community for our loved one, we were very impressed with the tour and the community.

We toured The Claiborne at Brickyard Crossing during our search for an Independent Living facility for our loved one. We had a good tour and this facility was nice! The cleanliness and friendliness were good. The food was good, as well.

My loved ones room and bathroom are not cleaned often. Management never spoke to you in halls. Never returned any phone calls or emails. When on hospice could not get the medicine correct. Hospice gave it to us to administer. The food was really good! Not near as many activities as we expected. Plus hair salon only had one stylist who had standing appointments. No one new could get in to see her. Good price for a new facility. Communication was our biggest complaint.

The Claiborne is a beautiful but huge facility. It offers a lot for the independent. Residents have to be able to walk a good distance just to eat. We had to get her a scooter. It's also on the higher end cost.Claibornes assisted living is fine. You just have to find what fits the resident best.

Food is served by bringing it to the table one person at a time. It’s usually tough to cut into & can’t eat it. It always takes about 2 hours for the entire process of getting your food, while you sit at the table and wait. It’s very disfunctional, and unorganized. The food and the food services need to be observed very badly. Maybe some of the staff people should eat with the residents on a daily basis.

Claiborne at Newnan Lakes is a very nice facility. The rooms are spacious and laid out nicely, especially compared with other facilities. I think the staffing situation is stabilizing and the staff members here are caring for the most part. Very responsive when you have questions and concerns. Love the location and my dad seems happy here. Would like to see more options for outdoor spaces, although the courtyard is very nice. My dad loves the food.

We picked this community, because of the price, and it was what we could afford. It's a nice experience, and the people are freindly. I would recommend this facility, to other families.

Brickmont Roswell management still has COVID restrictions in place, although locally not always enforced... this means that family can not visit in the dinning hall. Masks were required also, just lifted that requirement about 4 weeks ago. And time will tell if they keep up this level of attention as the building fills, many new residents every week.. Since Brickmont pricing includes all levels of care.... my perception is that the average resident needs more help than other places I visited to evaluate. Overall I would recommend this facility to others.

Claiborne at Brickyard had the elaborate kitchens which took up most of the living space, and I knew my sister would never use it at all. The bedrooms were small, and closet space too. Why the big kitchen if they offer three meals? The tour guide invited us for lunch. Food was mediocre at best compared to another community! She had not been alerted that we were coming, even though A place for Mom associate had set up the appointment. She made time for us anyway.

They have been good, but sometimes it's hard getting in touch with someone, and getting a phone call returned. They have bee very nice. They aren't intuned to caring for elderly people. My loved one likes the food. They could improve on the communication, and maybe add more staff. The caregivers have done a great job. Overall, it's been a good experience.

You have to stay on top of them to make sure all services and departments are operating as expected. Overall they are a caring group of people. I feel like I can go on vacation for a week and my loved one is cared for.

The staff member, the facility itself and the meals (which had really good options and were all tasty) were some of the main reasons we picked this community. Our loved one came for respite care and we loved how the level of care was all inclusive which was gigantic. It was a great experience and we would go back given the option to. The head nurse could not of been nicer - she was very responsive when communicating by text because you could not leave a voicemail due to her phone always being full. The only negative or opportunity to improve on is that after looking at other communities they are still very strict with covid protocols. We do understand why and we know safety is most important so that is just something picky. However we could not eat with our loved ones unless we rent out a small room which was very isolating, and they have these gathering rooms for visitors but we were not allowed to sit in them. If we wanted to visit with our loved one, it had to be in the apartment which was very small.

Brickmont Woodstock is a nice, clean, quiet place, and they take good care of their residents. All the staff is caring, and they answer your questions. If you have a loved one who needs this type of place, it's a nice place to go.

This is a good value of the money. Brickmont Roswell is nice, clean, and new. The staff communication with the family has been a mixed experience so far. There are three meals a day served to the residents. It would be nice to have some additional home cooked meals or options for the residents.

Overall our experience at Brickmont of Acworth has been good. The service and response time of care givers is slow and a little slack at times. But the staff is very friendly, and management is responsive to issues that come up.

Definitely don't rush into the decision and check into other options to make sure you find the right fit for your loved one. Overall, I think the facility is very nice. The staff are fairly organized. I have had a fairly good experience with the staff, although our loved one says the night staff are not as nice. But the lady who runs the memory care side has been wonderful in working with me. I would definitely recommend Brickmont to other families.

Brickmont is an exceptional value for what you pay. It is the only facility we visited that does NOT charge extra for different levels of care. This on top of the cleanliness and quality of care have made us very happy !

The area we think they could improve on would be the meals and dining service - having a better menu as well as food. However we would recommend The Claiborne at Brickyard community to other families.