Claiborne Senior Living

I'am pleased with my move this community, everything working out well. I enjoy the staff, they have been professional and personable. They are always willing to help. They do a good job with the cleaning, everything is very nice and clean. There are many activities offered. The residents have been very welcoming. I'am satisfied with the meals, the food is better than average. I would highly recommend this community.

I love memphis so much. Memphis is a great city for anyone. When i am in Memphis there is just a better vibe for just about everthing. The Carriage Court of Memphis lives up to its name and is a great place.

Wonderful place! Dad enjoyed the staff and great food. My only complaint was not receiving a call back from head nurse after leaving two messages. It was, however, over a holiday weekend. I was always able to speak with his staff nurses.

I moved my Dad to the memory care unit at Carriage Court in Germantown 6 weeks ago. The transition was difficult for everyone, but the people have been great. It was my initial impression of the people who work at Carriage Court that caused me to choose Carriage Court in the first place, and now that I have gotten to know them better I absolutely feel that I made the right choice. Now that everyone has adjusted I am pleased with how well my Dad is doing. The staff are very pleasant, hard-working and professional, from the front desk and managers to the nurses, the assistants, and dining/other staff. I never wanted to have to move my Dad out of my home, but I am very satisfied with our situation.

If they offer a referral credit make sure you get it in writing. For the cost I would recommend Brickmont.

I would advice others to, definitely consider this as a care facility. I would recommend with no hesitation. The staff was wonderful.

Community was very clean Staff extremely friendly, caring and compassionate Adequate number of activities for what my loved ones were interested in Too restrictive in dining times and menu offered Front staff very nice but a bit disorganized

They have recently changed owners my mothers does not get her clothes back in a timely fashion also missing sheets and washcloths room hasn't been cleaned in 2 weeks hair on bathroom floor and tile needs mopping.

While friendly and supportive, the staff are not trained nurses. A nurse visits but is not there regularly. Brickmont was recently taken over by a new management company, so some things are in limbo.

Get to know your loved one's caregivers, med techs, cleaning staff and the activities director it helps with everything. Mom's are great to her. Before the change in management we did struggle with communication concerning meds, but as I "got more involved" with the wellness director, [name removed], things have gone smoothly.

I like that it's all inclusive. My grandfather can get most everything he needs there. They could definitely improve on efficiency and some of their processes.

The staff is wonderful, the facility is clean, the care givers are nice, polite and attentive. There was an issues with medications not being given to my mom. Critical meds. The med tech was written up and then later released from the job.

The new management company seems to have diminished the food quality and brought a more institutional feel to the place. The aids and staff dealing directly with residents were very friendly and caring. The only issue is that my husband left there as the new management was settling in and the changes he was seeing weren't positive. Like food quality going down dramatically and executive director leaving and staff not happy. So his experience could be outdated for someone considering it today.

Great facility and happy my mom is safe and well cared for. Admin staff has already changed within only a few months, but care team is wonderful!

The majority of the staff is friendly and caring. There are a few super star employees. They have seemed short handed lately. The med techs could use some more training. The food has declined lately. There are not as many choices and they are doing a hot meal at lunch but a smaller meal at dinner time. There are not many vegetables and definitely not fresh vegetables. There used to be choices of entrees and now there are not.

I would recommend. We picked them because of the availability, Price, and looked like a nice place. Of course that was a year ago prices are much different now.

We chose Brickmont of West Cobb because of the recommendation we got from A Place For Mom. The staff have been very easy to work with, available when needed, skilled where necessary,

Brickmont recently was purchased by another company. Policies, prices, office personnel have changed as well. Accounting questions, billing questions, extra charges, etc. are sent to corporate now and quite frustrating to resolve by emails. Brickmont still remains a beautiful living place for mom.

Cost in my opinion is on the high side, but it was less than some of the others around. They were great overall, very friendly and helpful. My only dislike was the overall cost. They are also not very flexible with the timing in when they get paid.

The staff at Brickmont is truly exceptional and has far exceeded my expectations. My mother has been in Brickmont for 2 1/2 years and during that time there has been very little turnover. They have shown that they truly care about getting to know my mom and me too! When I walk in, just about everyone knows me by name and everyone always greats and/or speaks to me as a work my way from entry to mom's room. This is our first and only Assisted Living facility we have experienced and I am very pleased - my mom is safe, happy, & healthy and that gives me so much peace of mind. I would highly recommend Brickmont of Johns Creek!