Claiborne Senior Living

If the current Covid -19 continue I would say it is not worth the money. If they are able to do the things and services they were prior to the virus I would say, yes it is worth the cost. The food was better when it was served in the dining room. The room sizes are good and the layout of the community is good.

The best of the very best! Personalized healthcare approach that's modern,contemporary with great caring staff. The building is set up in home style houses that give a friendly atmosphere with a feeling of home. Great food and great management. The executive director is very kind and genuinely care for both the residents and caregivers. Owners are always in touch with all staff and residents and willing to listen. It's a great place to work or have your loved one live.!

My Mother, [Removed], spent 2 weeks here to gain her strength back from an operation. We really felt she received first class care. We are glad she spent the time here. The whole staff is great, so is the food.

Our visit to Carriage Court was wonderful! Everyone was very friendly and helpful. The residents seemed happy and they have lots of activities planned. We are just beginning our search and had lots of questions - [Removed] was able to answer all of our questions and concerns and gave us great information to take home. Carriage Court is a great community and we fill our mom can get great care here and be very happy.

I'am pleased with my move this community, everything working out well. I enjoy the staff, they have been professional and personable. They are always willing to help. They do a good job with the cleaning, everything is very nice and clean. There are many activities offered. The residents have been very welcoming. I'am satisfied with the meals, the food is better than average. I would highly recommend this community.

I really like the idea of family style dining and the fact that it is privately owned. The management and supporting staff seem to really care about residents and their feelings. I love how most everyone lives in small villages allowing everyone (staff and residents) to form long term relationships.

I love memphis so much. Memphis is a great city for anyone. When i am in Memphis there is just a better vibe for just about everthing. The Carriage Court of Memphis lives up to its name and is a great place.

Wonderful place! Dad enjoyed the staff and great food. My only complaint was not receiving a call back from head nurse after leaving two messages. It was, however, over a holiday weekend. I was always able to speak with his staff nurses.

I moved my Dad to the memory care unit at Carriage Court in Germantown 6 weeks ago. The transition was difficult for everyone, but the people have been great. It was my initial impression of the people who work at Carriage Court that caused me to choose Carriage Court in the first place, and now that I have gotten to know them better I absolutely feel that I made the right choice. Now that everyone has adjusted I am pleased with how well my Dad is doing. The staff are very pleasant, hard-working and professional, from the front desk and managers to the nurses, the assistants, and dining/other staff. I never wanted to have to move my Dad out of my home, but I am very satisfied with our situation.

The facility is very nice and clean. They don't have as many activities or time outdoors with the group in memory care. Their calendar appears more active than what is actually happening. The staff is amazing and very helpful.

Apartment size was great! Most staff of the were great! Facility was clean [name removed] at the front desk was amazing!!!

Place was clean and new. People were friendly. Spent time explaining things. It was a nice place just outside our budget.

Apartment size was fine. Did not come equipped with a fridge (or even a mini fridge). I believe it was the only place we toured that did not have a fridge. I was not there (obviously) but she told me the breakfast was often cold (or at least not hot) - I'm sure it must be difficult to serve multiple people and keep the food consistently warm. She also complained that they did not serve coffee (apparently at all - my son said when he picked her up for outside activities, the first thing she asked for was to stop somewhere for coffee. We checked her in on a Friday. Room did not have a tv hooked up - that did not happen until Monday. Also, I furnished a "desk top" analog phone so she could make calls - was Tuesday b4 that was hooked up, and when I called to complain on Monday, I was told that they had no record of the service order.

The residence is newer, up to date, pretty courtyard and landscaping. The staff is very caring and kind across all levels. Many activities for both men and women. Repair/maintenance is very responsive. The food is good quality and prepared well for the most part, every now and then an off meal or too small a portion. The residents themselves are very welcoming and inclusive of everyone - this is the best part of living there. Drawbacks - weak internet, staffing shortages in food service.

Residents are very friendly. Administration not so much. Big turnover last month. Facility is being run by staff from nearby Claiborne facility. Communication with families spotty. The activities are unimaginative. Activity room usually empty. We have $[removed] monthly discount.

Short staffed which has care givers working double shifts. Not a good situation. Menus sound good on paper. Not that good in memory care. Many of the staff are very caring individuals but are often overwhelmed.

My mother is enjoying her experience there. The staff is warm and engaging. They really look after her in a positive way. The only drawback remains the food. It's truly nothing special. It seems like they could put more effort into the quality of their meals.

It's fine but the food is awful. I would tell a friend do not come here. I would leave here myself except I have only been in this place about almost 6 months and I just could not in good conscience. Tell somebody to come here to live.

Good communication, and very understanding. My dad was a special case. He was getting very aggressive and they were the only one I could find that would take him in. It seems as though just taking him out of his natural habitat changed him enough that we let him come back home after a few months.

Welcoming and friendly environment. Staff seem pleasant and knowledgeable. Interaction with current residents indicated their satisfaction with environment and level of care.