Claiborne Senior Living

She is in memory care, and the activities are very limited compared to what I was told when visiting before moving her in. The positive is that the staff has been very responsive.

Nice facility. I just wish there was more of a heightened level of professionalism. Not a horrible place though from what I had seen.

Overall experience was positive and I felt comfortable when speaking with management at Brickmont. I felt that the info provided currently reflects the actions at the facility and I feel confident that my mother is being taken care of without worry. My mother says the food is great (and used to complain that she was given too much)! The housing area is always clean (with no odors) and the individual rooms are extremely large. The staff is nice and responds well when I have questions. My mom may not always remember activities conducted during the day (or if she attended), but when she does attend, she engages and has fun . Overall, I am 100% happy with my facility selection, the staff and most importantly, my mother's well being, quality of life and happiness.

A lot has changed sense the got bought out by another company. It's very clean and the spaces are really nice compared to other places we visited. Improve, lots of turn over in staff. And I liked the choices of food when we first placed my dad. Now it's everyone gets the same. No ordering.

Brickmont is a beautiful place The apts are spacious and beautiful. There are activities available and only a few participate. The staff is very good. They are kind and caring. The director, [name removed] is very good at communicating with my mother and me when questions arise. She is very warm and caring.

The staff is very good. My mom is nicely dressed, her hair is styled, they have regular activities, bathroom breaks & nice meals. This is much better than where she came from. I would recommend them to others who are searching for a place for their loved one.

The facility and the people are super nice and friendly. Love that they're all inclusive. Be sure they keep their promises when you sign your contract as we had issues with the specials they offered then reneged on. Unfortunately, not too much to choose from in the dining room. Overall, however, it's been a great experience.

My tour of Brickmont left me with a favorable impression of its facility and staff. I felt it could well serve the needs of my friend who requires memory care. Its drawback was the travel time from my location and the lack of Korean staff and residents to make her feel more comfortable. Even though I chose another facility, it would have been an excellent choice, in my opinion.

They are improving each day. It's a struggle to find good help to work there. All facilities have their problems. You must be an advocate for your loved one. Know what is happening around them.

If they offer a referral credit make sure you get it in writing. For the cost I would recommend Brickmont.

My mother stayed for two weeks while I got a break. It was relatively easy to set up even from 500 miles away. The staff was helpful and treated the residents well. My mom has dimentia, but she liked it there. There were some minor issues, but it's only because mom didn't get the one on one care like she does when she's home. How could anybody provide that at an affordable price?

I would advice others to, definitely consider this as a care facility. I would recommend with no hesitation. The staff was wonderful.

Community was very clean Staff extremely friendly, caring and compassionate Adequate number of activities for what my loved ones were interested in Too restrictive in dining times and menu offered Front staff very nice but a bit disorganized

They have recently changed owners my mothers does not get her clothes back in a timely fashion also missing sheets and washcloths room hasn't been cleaned in 2 weeks hair on bathroom floor and tile needs mopping.

While friendly and supportive, the staff are not trained nurses. A nurse visits but is not there regularly. Brickmont was recently taken over by a new management company, so some things are in limbo.

Get to know your loved one's caregivers, med techs, cleaning staff and the activities director it helps with everything. Mom's are great to her. Before the change in management we did struggle with communication concerning meds, but as I "got more involved" with the wellness director, [name removed], things have gone smoothly.

I like that it's all inclusive. My grandfather can get most everything he needs there. They could definitely improve on efficiency and some of their processes.

The staff is wonderful, the facility is clean, the care givers are nice, polite and attentive. There was an issues with medications not being given to my mom. Critical meds. The med tech was written up and then later released from the job.

The new management company seems to have diminished the food quality and brought a more institutional feel to the place. The aids and staff dealing directly with residents were very friendly and caring. The only issue is that my husband left there as the new management was settling in and the changes he was seeing weren't positive. Like food quality going down dramatically and executive director leaving and staff not happy. So his experience could be outdated for someone considering it today.

Great facility and happy my mom is safe and well cared for. Admin staff has already changed within only a few months, but care team is wonderful!