Claiborne Senior Living

My mother in law has only been in the community for four days at this time but all seems well.

Director was extremely helpful and caring. Residents seemed happy and content.

Really nice. Maybe not as nice as Belmont but certainly worth considering. Staff was also really caring about residents. Rooms may not be as nice as Belmont but were very nice also. Really liked the marketing aspect that the director presented. He is a very good businessman and this part of the tour impressed him the most.We would definitely consider Carriage Court as a home for our mother.

This facility is within 2 blocks of Belmont Village. The business manager was extraordinarily accomodating, despite the fact that they had not received by tour request. She was able to quickly set up a tour of the facility (including two resident apartments) and review the cost and features package with me. The facility has some nice features that make it comparable to Belmont Village. It has a very friendly aura to it and much of the management staff has been in place for 10 years or more. The apartments do not appear to be quite as spacious, but the continental breakfast area on each floor is a very nice feature.

very friendly and nice. Dad liked this one.

As far as the care of their workers - I was very pleased with most of them most of the time. My loved one was in assisted living but probably did not qualify and I understand that is common in these types of facilities to try to accommodate them. I respected their attempts, but sometimes it was not quite what my loved one needed. Communication was particularly poor from the top. We requested to be updated on things many times and that never did get better and that played a part in our move.

Do your homework.

We chose Brickmont Woodstock because we needed to make a fast decision and they were able to take her quickly. The room sizes here are adequate for what my mom needs. There is poor communication from the administrative staff, so they could greatly use some improvement there.

The nursing care is not as attentive as I expected. Communications is lacking. Otherwise, the facility is great. My loved one enjoys the food and comradery. The atmosphere is quiet and peaceful. Visitation is enjoyable.

Brickmont has been a very helpful move for mom. She was previously at Merrill Gardens which is more of an upscale independent living facility and there is an upcharge for EVERYTHING like emptying her garbage, assistance dressing, etc. Brickmont is all inclusive pricing and we are definitely saving money. She has a lovely 1 bedroom apartment and people are constantly checking in on her. The food is fair to average. There seems to be a good amount of turnover in the care staff but I'm sure the pay isn't great for this type of work. The folks that are there seem really sweet to her though.

This looked like a nice community when we visited. The people we met were friendly. This community does seem to offer some nice amenities and activities. This community was just a little larger than what we were looking for.

The community is very nice. The staff was excellent and caring. The food wasn't good. I wish that they would have had more communication with each other when the shifts ended. I had to keep calling to make sure the proper medication was being given to my mother they would also call me.

My dad does not do any of the activities. We do not have any complaints or anything that stands out with the facility.

Brick is now called Claiborne I would not recommend this place. Too many of the caregivers don't care. They take much too long to answer their buttons for help and until very recent the chef wasn't that good. They don't clean the rooms often enough. And the laundry doesn't smell fresh and clean when you get it back sorry but I would not recommend this place.

Brickmont of Acworth could be such a wonderful place if they paid closer attention to who they hire and how their leadership treats the staff. The caregivers in this community are some of the most caring and loyal people I’ve ever met they truly love their residents. The problem is the head nurse. She’s intimidating, disrespectful, and makes employees feel small and afraid to speak up. That kind of energy doesn’t belong in a place meant to care for others. The good news is that memory care has come a long way. The new Activity Director is doing an amazing job bringing life, joy, and structure back into the building. The residents are more active, more engaged, and you can feel the difference the moment you walk in. With better leadership and continued focus on resident care, this facility could easily become one of the best in the area.

My mom is definitely safer right now as she hasn’t escaped in the two months she has been there, and believe that she is less likely to fall either. The cleanliness of her room has been disappointing, not certain how much assistance she is getting with hygiene and dressing and the food has not been to her liking. Communication from the staff has been the most disappointing, as I just don’t get much feedback except when I talk to the med techs directly. I think management recently changed and turnover at the administrative level has been heavy so maybe that’s a big part of it. Still hopeful that we can get some of the issues worked out, but certainly not quite as good as initially hoped for.

We had a problem with theft of snack items and once with a worker coming into the room in the middle of the night looking for cigarettes. My biggest complaint was that nobody would return your calls. No communication. It was like once they got your money, they were done.

This place is good for people who may need assistance here and there, but they didn't have the capacity to help for full care, but that may have changed since we've been there. They're operated by a different company now. Food was fantastic. Most of the staff were very good with caring for my dad's needs. In my experience we had some of the best male caregivers. There were a lot of people there, which helped for socialization.

The facility is a nice place. The staff is nice and very helpful but short staffed. This poses a challenge when trying to manage less independent residents! This is to be expected since they are under new management but I'm hoping and looking forward to it getting better in the future. The food is horrible...I have voiced this before and change has not been to our liking but will continue to advocate for better quality and prepared food. Otherwise, my Mom loves it and hoping to see more positive changes in the future.

It's difficult to have a phone call answered unless M-F business hours and then the message left is most often never returned. Certainly not the level of care and concern from the staff I thought initially during my tour of the facility.