Ciel Senior Living

Staff always helpful and pleasant. They answer requests within a prompt time.

My mom is currently a resident at Washington Township Senior Living and her experience has been very good overall. The staff is amazing! The food is mediocre. Housekeeping does a great job. The price is really high and seems to be increasing each month. The other residents are very nice and kind. My mom seems comfortable, I wouldn't say happy, because she wants to go home but physically cannot. The Activities Director does a nice job.

We cannot rate the value for cost because we are trying to get the billing straightened out currently. They started with a bill before our loved one initially moved in. However based on the experience we have had so far, we would recommend the Huntington Place to other families.

Beautiful grounds, convenient location and welcoming staff. Residents are very friendly. Very attractive and comfortable building with a theatre, library, billiards room, and dining room with a view. I keep busy and am happy here.

The staff here are wonderful. The rooms are a nice large size. The residents are friendly and helpful. The hall carpets were much cleaner without spots under the previous management. The food was also much better and more generous under the previous management. Communication was also better. However, the people, the great craft activities, and the room size make this site noteworthy.

Ask lots of questions. Get fine points in writing. Ask for a deal. Staff shortages are really killing the quality of service in my opinion. That may be an issue nationally as well as locally. Our dining room experience has been subpar and a disappointment since moving in. The facility is at the age where things like carpeting and painting need to be updated. The common areas especially are worn and it has been a struggle to get corporate to make these improvements. The staff is very wonderful though and I know my mom is safe and well cared for when I can't be there.

My mom is in memory care building, and for several months, they had what seemed to be limited activities. They hired a new staff person who has activities as part of her job, so that has gotten much better. We really like Huntington Place, and I would recommend them to other families that have someone in need of out of home placement.

I would tell other families looking into Brookdale Lowry for their loved ones to make sure and verify all the costs that they are offering and make sure all the prescriptions are documented and given to facility before loved ones enters the community. We have been overall happy with most of our experience here, but not quite sure if I would recommend them yet. It is in a really great location.

We toured Brookdale Meridian Arvada when searching for an Independent Living facility for our loved one. This facility was on my short list. However, the building was older and the neighborhood was not as nice as some of the other facilities that we toured.

I picked this community because of the price, and it's in a very nice part of town. Other places we looked at didn't accept Medicaid. It's nice and residents are friendly. My mom has made a lot of good friends there.

The staff were attentive in working to find the right accommodations we were seeking for my Mother-in-law. The familiarization meeting was not rushed, but accounted for time to give and get explanations to enable collaboration. That enabled us to find, together, a mutually beneficial set of community attributes to persuade ourselves that this was a location fitting our criteria. The marketing, sales and facility management worked well together to satisfy some unique requirements, and consequently earned our trust, and gave my Mother-in-law the confidence to make a commitment to move in to Brookdale Vernon Hills. After 5 weeks there, now, most all of the expectations are satisfying, the facilities and community are welcoming. As a new resident, my Mother-in-law is still making friends, enjoying many of the activities, while also finding time to relax, enjoying the community environs. As an aside, less than timely maintenance initiatives, viz., not being able to manually control (turn off) the bathroom baseboard heater has not been fixed, rather it was fully shut off. To not be able to turn the heater off posed a concern, as a possible fire hazard. Now that it is off is OK, until the autumn, when it will be needed. But, then the heat rheostat/thermostat still won't calibrate to the appropriate setting. It'll need to be addressed, in due course. Yet, if it was operating properly in the first place, then being repaired properly wouldn't be a projected concern.

What we really like about this community is the location, it is great. Based on the experience we have had so far with Huntington Place, we would definitely recommend the community to other families looking for a community for their loved one.

I am overall pleased with minor disappointments. Communication has been good. Good care: yes considering how difficult Mom can be. I would recommend this community to other families.

The system of communication between staff is poor. They do not seem to have a way of sharing information or relaying messages. There is no receptionist on duty to take messages. There are times when no one answers. If a person is independent, I would absolutely recommend Huntington Place. It's a great facility, but as my family members health declined, the communication/coordination problems began. If that was better, I would have zero complaints.

For our loved one who is used to eating frozen dinners, they seem to like the meals. The people are nice and the place is clean and they can handle my father's personality, so I guess I would recommend to other families.. But again, the price of these places are so expensive that the idea of value is hard to nail down.

They are terrific! Very good fit for my Mom! It's a good community, and inclusive. I would recommend to others.

Brookdale is a great place to live. Nice and friendly people. Lots of activities to participate in.

Friendly staff and residents. One bedroom apartment has large window in living room and bedroom for an open airy appearance unlike other assisted living places we toured. Large lobby area with couches and a fireplace. Several balconies for sitting outside.

It was helpful to know that Mom could stay there for hospice care. I could visit as often as I wished, and have my questions answered. There weren't many activities, but it was still during the Pandemic. I would recommend Huntington Place to others and had Mom go there because my father in law was there years ago as well.

This is my first experience with assisted living, so I have zero frame of reference. I can say though that I am frustrated that there is little to no outbound communication to me. I get no updates on how he is doing or anything like that. There is no follow up from the staff. He does have a doctor assigned to him and I have only spoken to him one time. Medication management is very expensive, and you do have to use their pharmacy. I got a very hefty bill and a lot of it was over the counter meds. I asked for the nurse to call me so I could buy him those OTC meds, and still I have not heard from anyone. All of the staff are super friendly I will say and the move in process was smooth. It really is a good place, these are just a few things that they could improve on. Overall I would recommend Brookdale Vernon Hills to others looking.