Chelsea Senior Living

Looked like it was a converted hotel because it is. Very friendly, but place had a feeking of being old. SLight odor as we walked around. Looked at a room and walked right into a spider web face high! Not worth another look

I have had a terrible experience at the Amsterdam it is dirty bugs areound the coffee an drinking fountains the bathrooms smell like [Removed] The aids are busy on there cell phones they play games an talk to each other half the time when the phone rings at the nursing desk they don't pick it up a man was walking in the hallway with his pants all wet from urine when the health dept came everyone was taken in an spoken to to be on there game the vacuums came out the rug shampooed mmmm.....this place is not worth 7 to 12 an up a month grand that is the staff is not friendly nor would waste there time with you unless u came in with a bag of money they don't treat u nice at all I was there few months ago with my dad to look at apts in enriched housing I went back a few times to be there incognito no activities the residents don't do nothing but sleep one woman was always complaining for almost an hour when I was there she seemed very nasty one man was also complaining to a staff member being nasty it was a mess would never put my dad [Removed] the food came up in a box. Cart like something u get at the airport no way for that kind of money I'll keep my dad home. Safe an sound a real [removed] place with smells and [Removed] people can't even understand what they are saying. Terrible smelly institution not a good experience. The aides sit around like servents not treated like people would not recommend ..going to shop around for others or keep dad home. You get no stars from me. Uggggg.

I showed up early to drive around the building and it was horrible. It looked old and decrepit. The sidewalks were all broken, the paint was peeling off, they had rod iron railings. The location is also not good, it is right off of the highway. I cancelled the tour after seeing the outside and a week later they decided to call me. I explained why and they told me they were about to re-do the whole outside.

My beautiful aunt resides at Maple Pointe at Rockville Centre. She died [date removed] 36 hours after I received a call that she was not doing well. After speaking to them I was to believe she just passed in her sleep. Covid? Who knows, that’s what her death certificate said. Covid? Maybe it was the bills I received for a z pack and hydroxychlorquin. Was the meds administered? Who knows? Let’s fast forward to [date removed], first time I was allowed to collect her belongings. I was happy to finally able to give my aunt her last wishes, to pass her most precious jewelry onto her granddaughter and family members. I was happy to know through Numerous phone conversations that her belongings were locked up safe and secure in her room, with nobody being able to go in or out. Well it was not to be. Her room was devoid of all valuable items. No jewelry, collectibles not even a nickel in her wallet. Here’s what I want you to know before you put your love one here. After the police came and questioned the staff, I was to learn almost everyone has a key to her room and there are no cameras that would be if any help. Are they sorry? Sure. Will maple pointe do anything to try and make things right? Nope! I wish I could say something positive about this place but I can’t. The staff seem nice but beware they lie a lot.

There was a myriad of issues we had experienced with this place. Cleanliness, staff , food care are at the top of the list. We regret putting my father here. We subsequently moved him to another assisted living and he is very content.

We did not have such a terrific experience. The property is beautiful - but for us it stopped there. We found the staff to be unfriendly and very difficult to work with at the Tuttle Center. If you ask the same question to three separate professionals working at the Tuttle Center you will get three different answers. Our experience was that a patient can wait hours to be changed or for help with the bathroom. We would never go back or recommend the Tuttle Center.