Chapters Living

I gave a 3 for quality of care because it depends on who is working. I gave a 4 on meals because they get later and later serving the meals. I gave a 3 on activities because there is very little in memory care, assisted living has ALOT more. I gave a 3 on value for the cost because if they could fix the other issues, this would be a 5. Still 10X's better than [community name removed].

We toured Wickshire Canton and it was a good tour. The facility was a good value and the staff were very nice. However, the facility itself was a little more dated and less clean than some of the other facilities that we toured.

I would choose them ONLY for their low price. We picked this community because of the price. I would recommend this place to others if, they are considering price only.

Right after my loved one moved in they had a water main break. There was no water or the ability to flush the toilets. The community was using bottled water to assist with the care of the residents, and provide water for the residents to drink. They were able to fix the issue quickly; however, they are continuing to work to make sure everything is repaired. The food for the most part has been good. My loved one hasn't had any complaints about the food being served. The menu could get better, and deliver the food faster to the residents.

Spring River is a faith based community which was one of the main reasons we had picked this community for our loved one. Generally speaking they have different and good activities for the residents throughout the week. They also have therapy for those who are able to do it. Based on our experience we would absolutely recommend Spring River to other families.

The staff were all very nice and friendly. The facility itself at least over on the assisted living side had a nursing home feeling to it. They did have apartments for independent living, but my mom would not have qualified. Those looked very nice and the kitchens were large and the price was great. The location is in a spot with heavy traffic.

I liked the layout in Memory Care, two cozy living room/dining areas, it felt more like a home. Hardwood floors throughout gave a clean feel. Most staff were wonderful, caring and friendly. Very few were not. Memory Care did not seem to have many activities except watching TV or sitting on the patio. Kitchen was not very intuitive about mechanical soft diet.

I toured with Colonial Oaks Memory Care of Tulsa. The tour was good and the facility was nice. The rooms were a bit small in the memory care unit. The staff did seem friendly and engaged/involved with the residents. I just don't like it when one facility or previous employee downgrades or bad mouths another.

Colonial oaks was a good match for my husband. They were patient with him as he was a combative patient. The facility was clean and newly decorated.

Our family had an in person tour and it was a really good experience it was one of our top choices.

This is a small and cozy community. Everyone is very friendly and we have not complaints about being here. Its not a great big place it is rather small maybe 70 units but it is a nice community. We have activities like shopping, bingo, chair yoga and more for the residents to do.

I would encourage you to check out the community and see if it is the right for you or your loved one. The community has no smell to it. There are lots of food options for the residents to choose from. The internet service is our only complaint and hasn't been upgraded since they built the building.

The facility is clean, but I have to remind them to clean my moms room when I go in and her laundry has been mixed up a few times. The staff is amazing, they really love what they are doing and it shows in their care. I love the people who work in memory care, they are fantastic. The food and desert here is really good, they are chef prepared meals. I visit a lot and the residents sometimes are busy doing activities and exercises, I think they could benefit from hiring an activities director to help. My mom loves it here and I would recommend them to others who are looking, it was like a weight lifted off of my shoulders.

Very nice building. But caregiving staff to resident ratios in memory care is low. I feel SOME of staff in memory care are there just for a pay check. They don't have a heart for memory care residents. Some care is not given (showers, help with toileting).

We toured this community and we really like it. They have a very nice outdoor space with large patios for the residence to enjoy. The staff was very nice and informative.

The staff was very knowledgeable and friendly. The nurse seemed to get frustrated easily. Communication was good between the family and the staff. They kept us well informed and up to date. I would recommend this community

We have no problem with the community, they people there are very nice. Our only issues would be the communication regarding our loved one. Sometimes it is hard to get information and updates but we think that could be because of covid. We would definitely recommend this community to others.

We chose Cedarhurst of Edwardsville at the time mostly because of their memory care unit. They do not tend to have any residents who have any combative disorders. In general the room sizes were very nice and good size. If your loved one does need memory care, the nurses that are specifically doing that seem to know what they are doing and will really work with you. I would recommend to others who are looking, if you are able to afford it.

They are a good place. They did a good job of selling the place. My husband has been there twice for respite care. Last year's stay was better than this year. They knew I was coming to pick him up and when I got there he was not shaved and there was food around his mouth. So I was a little disappointed.