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8.1

Review Score

201 reviews
9 communities
Starting from $X,XXX/mo

Chapters Living community listings

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Chapters Living of San Antonio

10910 Town Center Dr, San Antonio, TX 78251

Starting at$X,XXX+ monthly
Photo of Chapters Living of San Antonio
8
8 Photos available
9.2
Review Score
29 reviews

My experience has been really good so far so I would highly recommend it. [name removed] is amazing!!Much better experience than my previous place

Provides: Memory Care

At Memory Care of Westover Hills, we are dedicated to the individualized, focused care of our Alzheimer's and dementia residents, and their families. We provide care environments for those suffering from the numerous forms of memory loss by offering a uniquely designed Care Program for each...

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Chapters Living of Barrington

510 West Northwest Highway, Barrington, IL 60010

Starting at$X,XXX+ monthly
9
9 Photos available
3
3 Floor plans available
9.2
Review Score
27 reviews

When we arrived we were located in a small unit. My wife required extra care so another bed was required. They moved us into a larger unit for NO additional charge! They acquired a bed for my wife which she...

Provides: Assisted Living, Memory Care

Chapters Living of Barrington is an intimate, licensed residence devoted to caring for those needing assisted living and nurturing those with memory loss or Alzheimer's disease. Multiple different care 'neighborhoods' are provided within Sunrise of Barrington: Assisted Living; the Terrace Club...

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Chapters Living of New Braunfels

2022 Hwy 46 West, New Braunfels, TX 78132

Starting at$X,XXX+ monthly
11
11 Photos available
8.9
Review Score
15 reviews

Cleanliness - there is room for improvements. Overall it's a very nice place the staff is very caring. I'm happy my mom is there.

Provides: Memory Care

At Chapters Living of New Braunfels, we are dedicated to the individualized, focused care of our Alzheimer's and dementia residents, and their families.Our memory care specialists understand the importance of a personalized approach by providing customized programs that are designed to show the...

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Chapters Living of Elmhurst

123 W Brush Hill Rd, Elmhurst, IL 60126

Starting at$X,XXX+ monthly
1
1 Video available
13
13 Photos available
3
3 Floor plans available
8.2
Review Score
37 reviews

Originally I placed [name removed] at Artis of Elmhurst via a place for mom over 2 years ago, which was taken over several months ago by Chapters, which lasted a few months, which was just taken over by...

Provides: Memory Care

At Chapters Living of Elmhurst, we recognize it’s a privilege to serve as a dedicated support system for our residents. With a deep commitment to personalized care, our compassionate teams strive to create tailored experiences for our residents, ensuring their individual needs are met. Through...

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Rose Estates

12700 Antioch Road, Overland Park, KS 66213

Starting at$X,XXX+ monthly
9
9 Photos available
8.0
Review Score
26 reviews

We have recently had problems with Rose Estates--some due to lack of staffing, which is a common problem with such facilities and some due to some irresponsible staff members.

Provides: Assisted Living

At Rose Estates Assisted Living, we're committed to delivering the amenities, care and service that our residents and their families deserve. We personalize our programs and services to provide the right balance of care and assistance as your needs change. Our friendly staff is dedicated to...

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Chapters Living of Town Center

11909 Lamar Avenue, Overland Park, KS 66209

Starting at$X,XXX+ monthly
12
12 Photos available
1
1 Floor plans available
7.5
Review Score
32 reviews

The staff have been good to work with and do try their best during these trying times. My mom has bonded with a couple of them. And they were in contact when my mom had to go to the hospital last month. It...

Provides: Assisted Living

Your search is over. One look at the beautifully manicured lawns, spacious apartments and elegant decor, you'll know this is a great place to call home. Lounge by the fire, watch your favorite television program or listen to the player piano with your friends. Birds singing and crickets chirping...

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Chapters Living of Northwest Chicago

1035 Illinois Rte 59, Bartlett, IL 60103

Starting at$X,XXX+ monthly
18
18 Photos available
3
3 Floor plans available
6.8
Review Score
11 reviews

There was a long period of adjustment after Chapters purchased Artis. It was hard on my father because so many of the staff left. There was no one really in charge for quite awhile. Things just seemed...

Provides: Assisted Living, Memory Care

At Chapters Living of Northwest Chicago, we recognize it’s a privilege to serve as a dedicated support system for our residents. With a deep commitment to personalized care, our compassionate teams strive to create tailored experiences for our residents, ensuring their individual needs are met....

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Chapters Living of Little Rock

2501 Aldersgate Rd, Little Rock, AR 72205

Starting at$X,XXX+ monthly
1
1 Photos available
6.8
Review Score
22 reviews

Our experience with Chapters was amazing!!!! They were very good to Daddy and me. On a scale of 1 to 10, I'd give the a 12.The staff was kind, understanding and took excellent care of Daddy. They became...

Provides: Memory Care

At Memory Care of Little Rock, we are dedicated to the individualized, focused care of our Alzheimer's and dementia residents and their families. We provide care environments for those suffering from the numerous forms of memory loss by offering a uniquely designed Care Program for each...

... Read more

Chapters Living of South Bend

955 N Hickory Rd, South Bend, IN 46545

Starting at$X,XXX+ monthly
8.5
Review Score
2 reviews

Since they care for dementia patients they work well with them. Room size is nice not too big or small. Bathrooms are large with her shower. You are your own decorator. It could be simple or as elaborate as...

Provides: Assisted Living, Memory Care

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Viewing 1-9 out of 9 communities

Reviews
for Chapters Living

8.1
Review Score
332 reviews

Review Score

332 reviews
8.1

Out of 10


5 star

56%

4 star

21%

3 star

13%

2 star

4%

1 star

8%

A Place for Mom has scored Chapters Living with 8.1 out of 10 using our proprietary review score based on 98 reviews in the last 2 years. Over all time, Chapters Living has 332 reviews with an average "overall experience" of 4.4 out of 5.

Overall Experience
184
69
41
13
25
Date Submitted
27
60
98
Reviewer
16
245
66
3
Care Received
88
235
161-180 of 332 reviews
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5.0
Anonymous - Resident/client
Memory Care
June 3, 2015
Verified Review
I would have thought I was in a hotel

It was an immaculate place, and the staff is very friendly. There were no hidden charges. They are really trying with the activities, they had a good variety, it's hard to accommodate for all the varying levels of interest. They listened to the residents, and let them help dictate and direct what they wanted to do. They work really hard to make the population happy there. The food was fantastic. The chef got to know the residents, and there were lots of choices of food, and there were always things you could have if you didn't like it. I left thinking if I were ever in a position where I needed to go somewhere, I can't imagine anyplace else comparing to them. I would have liked to have had a counselor, though the staff was always willing to talk with you. I also liked that they held a communion. They also had a fantastic memorial day service. One nice thing is that they have the people who need more care upstairs, and while there is some mingling, I think peoples needs are more able to be met the way it is set up. I was very apprehensive about going to assisted living, my mind immediately went to the idea of a nursing home. I would have thought I was in a hotel, and they have concierge too.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Memory Care
October 23, 2014

My mother has been in House#1 for 2 months. The staff is gifted dealing with dementia patients. The home is the nearest thing to being in a house-clean and cheerful.The outside grounds are beautiful and add to the feeling of freedom and yet safe for everyone. The administrator is young well versed and full of compassion. After a very long search I am so thankful I researched so many places and I know she is in the best place.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Assisted Living
September 20, 2014
Verified Review
My mom has dementia and they are real...

My mom has dementia and they are really patient with her. She has adjusted well and likes most everyone there. The staff is super! We are very happy with everything especially the cost.

Cleanliness

5

Friendliness

4

Care Services

4

Activities

3

Value for Cost

5


5.0
Anonymous - Family/Friend
Memory Care
July 9, 2014
Sunrise - Excellent Home

Top rate in all respects. Highly recommended.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

4


5.0
Anonymous - Family/Friend
Memory Care
June 16, 2014
Verified Review
Very friendly

They are above and beyond for friendly. The value was acceptable – they’re right in line with everyone else. I had no complaints. I can’t say enough for it. The person I’m taking care of is doing a thousand times better!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Memory Care
April 29, 2014
Verified Review
I wish I could give them five-plus-plus!!

For the friendliness of the staff I wish I could give them five-plus-plus!! They were wonderful with how much they loved the residents! They were so good to my loved one. They hugged him and I just knew they cared for him. I had a chance to try the food and it was tasty. If he hadn’t fallen, he’d still be there!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
K C - Family/Friend
Assisted Living
February 18, 2014
Verified Review
They do a great job here

We're very very happy with Heritage Village! Dad really seems to love it here. The nursing staff in particular do a really excellent job, they're very friendly and caring. I've also noticed that the residents themselves all just seem to be happy and well cared for in general. It really is a great place, and I would recommend it to anyone!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Memory Care
November 9, 2013
You should tour this facility

We toured many different facilities in our area. There are many positives at HH (Harbor House) that you will not find at other places. They have 3 separate houses to accommodate every stage of the disease. If the disease advances, your loved one can be moved to the next house for continuity of care. The surroundings are familiar and the care givers are aware of what is needed. My mother was in another home (we were unaware of HH at that time) and they could not handle the advanced stage of her illness. HH allows the residents to live with their disease. If they want to go outside in the summer they have a wonderful fenced in area. The care she receives at HH allows us to live our lives without worrying all the time. We know she is taken care of in a safe, clean, well run facility. The care givers are trained and understand how to deal with all stages of the illness. The other facilities did not seem to have the patience to deal with Mom. Their solution was to call a family member. At HH we can visit Mom at anytime of the day or night. We are thankful each day that we found Harbor House to care for Mom. It is her home now and she is happy.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Carol A. - Family/Friend
Memory Care
September 30, 2013
Verified Review
We are so Thankful we found Harbor House for Mom

My mom is not one of the sweet little Alzheimer's ladies that sits iIn a chair and becomes withdrawn. My mom is extremely active. She walks all the time. Moves things around and is very busy. Harbor House allows her to be Mom and enjoy the quality of life, the little bit she still has. After having been kicked out of one place and looking at countless more that basically told us that Mom is too active for them. We luckily found Harbor House. Mom is at home there. She can go outside and go from house to house safely and securely in a fenced area. Mom lives in the third house. There is a courtyard she can walk around inside again allowing her the mobility she wants. The staff is wonderful with all the residents. They have amazing patience and they are very kind. While my father was still alive they would help him also, every time he came to visit Mom. I can go see Mom at anytime day or night and I am always welcome. I visit about 3 times a week and the staff at Harbor House has become like family to both Mom and me. Any question I have gets answered, any help I need is always done. My only wish is that they would take Medicaid when private pay runs out. Our plan hopefully is to not to ever have to move her from there. I have peace of mind knowing Mom is so well taken care of.

Cleanliness

4

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Cathy - Family/Friend
Assisted Living
August 27, 2013
Verified Review
Seems nice

We were fine with it, I think they would have been accomodating to special needs even though we didn't have any. We chose it because it was referred to us by A Place for Mom and when we toured it was clean and nice and the manager was very friendly and informative. The rest of the staff was just fine, no problem. I know they took them on little trips and then they took them down to the park to the music in the park and they'd take them out for ice cream and they did play bingo. The fact that it was very clean and they did do crafts with them, it seemed like a nice place.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Peter R - Family/Friend
Memory Care
August 9, 2013
Verified Review
Excellent facility

The Sunrise facility, services, and staff were excellent in every way. I was extremely comforted in the manner in which they cared for my father. I have recommended Sunrise to others.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
A Place For Mom Customer - Toured community
Memory Care
December 25, 2012
Verified Review
Very Nice. Common areas very spacious...

Very Nice. Common areas very spacious. Rooms very small. Small facility - only 30 residents. Convenient location for us. Dog can visit her anytime.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
A Place For Mom Customer - Toured community
Assisted Living
December 24, 2012
Verified Review
I had a very pleasant visit with the ...

I had a very pleasant visit with the Director. I had a nice tour of the facility and she was very helpful in answering my questions.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.5
Anonymous - Family/Friend
Memory Care
March 19, 2025
Verified Review
Chapters Living of New Braunfels review

Cleanliness - there is room for improvements. Overall it's a very nice place the staff is very caring. I'm happy my mom is there.

Cleanliness

3.5

Friendliness

5

Meals & Dining

4

Care Services

4.5

Activities

4

Staff

4.5

Value for Cost

4.5


4.5
anonymous - Toured community
Memory Care
February 9, 2022
Verified Review
Tour of Sunrise

We really liked Sunrise of Barrington. The facility and the staff were both very nice. Unfortunately it was too expensive, the cost went up and up depending on the care and we would not be able to afford it.


4.5
Doug S - Family/Friend
Memory Care
June 9, 2020
People that really care about their residents

I moved my wife in Autumn Leaves 8 months ago. Since that time I have seen my wife decline and need more and more assistance. Before COVID I visited my wife every day and we had lunch together, anytime I asked a nurse for assistance someone was there to help. The staff is very attentive and eager to please. The facility is clean and always smells fresh. I would recommend Autumn Leaves in Tulsa to anyone needing to move a love one into a memory care.

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4.5

Value for Cost

4.5


4.5
Gail E. - Family/Friend
Memory Care
April 25, 2020
memory care in the time of coronavirus

In the winter of 2019, my children and I researched memory care facilities in Little Rock knowing that eventually my husband would need such. Unfortunately, he entered memory care just as the coronavirus hit. This was certainly not what I was planning for when he entered the facility! I had hoped to visit him daily once he was there. Due to health concerns our State prohibited all visits to long term care facilities (including Good Shepherd Memory Care). Fortunately the staff have been very helpful with visits in other ways. We have virtual visits via FaceTime and I get to see him through his bedroom window. This is not as comforting as a physical visit where I can hug my husband. However, the staff have been super helpful in assisting me with these "other visits." I feel fortunate to have my husband in a situation where he is well taken care of, seems content, and tends to my needs for visitation as well.

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4.5

Value for Cost

4.5


4.5
Trish Chaney - Family/Friend
Memory Care
April 6, 2020
The Best

I love Autumn Leaves Tulsa and the care they give my AUNT [name removed]! From the minute she was placed there it has been comforting. She has been treated kind and with respect. The workers have done a great job and the facility is clean, calm and always having some kind of activity with the patients. Its a safe place for the people who need help. I can't say enough good about Tulsa Autumn Leaves staff. Way to go! The [name removed] family!

Cleanliness

4.5

Friendliness

5

Care Services

5

Activities

4.5

Value for Cost

5


4.5
Anonymous - Family/Friend
Memory Care
April 13, 2018
We're in the right place.

My wife has been in memory care for more than two years at Sunrise of Barrington. She has received the attention necessary to address and serve the types of personalities and behavior one would expect of an Alzheimer patient. For two hours six days a week I observe the care staff when I feed lunch to her and I have established a friendly relationship with all of them. I like the hustle and alertness they give daily for the residents, a result of their training. Management has been approachable and receptive to suggestions, and concerns are quickly considered. Senior care is a competitive and profitable industry as more of them are diagnosed with multiple illnesses' so prices might make one gulp. Sunrise of Barrington established itself as a reputable care facility some years ago and my dollars are returning full value.

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4.5

Value for Cost

4.5


4.5
Anonymous - Family/Friend
Memory Care
February 7, 2017
Verified Review
The sweetest people I have ever met.

I cannot say enough about the wonderful care mom received during her short stay at this community. The entire staff were great with her and the kitchen staff tried to make sure she had food she liked. The community worked well with the hospice team. The caregivers eat with the residents and encourage them to be social. I have already recommended this community.

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4.5

Value for Cost

4.5


Viewing 161-180 out of 332 reviews

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