Chapters Living

I would choose them ONLY for their low price. We picked this community because of the price. I would recommend this place to others if, they are considering price only.

Right after my loved one moved in they had a water main break. There was no water or the ability to flush the toilets. The community was using bottled water to assist with the care of the residents, and provide water for the residents to drink. They were able to fix the issue quickly; however, they are continuing to work to make sure everything is repaired. The food for the most part has been good. My loved one hasn't had any complaints about the food being served. The menu could get better, and deliver the food faster to the residents.

Spring River is a faith based community which was one of the main reasons we had picked this community for our loved one. Generally speaking they have different and good activities for the residents throughout the week. They also have therapy for those who are able to do it. Based on our experience we would absolutely recommend Spring River to other families.

The staff and nurses are very caring and friendly. They have activities daily. They try to engage the residents in conversation or movement to music. The aides help get them moving so they aren't sitting or sleeping all day.

The staff were all very nice and friendly. The facility itself at least over on the assisted living side had a nursing home feeling to it. They did have apartments for independent living, but my mom would not have qualified. Those looked very nice and the kitchens were large and the price was great. The location is in a spot with heavy traffic.

I liked the layout in Memory Care, two cozy living room/dining areas, it felt more like a home. Hardwood floors throughout gave a clean feel. Most staff were wonderful, caring and friendly. Very few were not. Memory Care did not seem to have many activities except watching TV or sitting on the patio. Kitchen was not very intuitive about mechanical soft diet.

Our family had an in person tour and we thought the tour experience was very nice

I toured with Colonial Oaks Memory Care of Tulsa. The tour was good and the facility was nice. The rooms were a bit small in the memory care unit. The staff did seem friendly and engaged/involved with the residents. I just don't like it when one facility or previous employee downgrades or bad mouths another.

The daily staff of CNN's are very caring and they're very attentive to my family member. They make her feel very comfortable and they also give good suggestions on how to give her extra help (if needed), how to process Medicare, hospice, and all other agencies in order to give her the best care possible. They are very well versed in that.

Overall they have been decent, a few times have had to inform them of the cleanliness of her room. It has been the best place for her though, minus the few little things that could always improve. Great staff, very friendly and caring.

Colonial oaks was a good match for my husband. They were patient with him as he was a combative patient. The facility was clean and newly decorated.

Our family had an in person tour and it was a really good experience it was one of our top choices.

This is a small and cozy community. Everyone is very friendly and we have not complaints about being here. Its not a great big place it is rather small maybe 70 units but it is a nice community. We have activities like shopping, bingo, chair yoga and more for the residents to do.

I would encourage you to check out the community and see if it is the right for you or your loved one. The community has no smell to it. There are lots of food options for the residents to choose from. The internet service is our only complaint and hasn't been upgraded since they built the building.

Brother stayed as a transition between hospitalization and returning to independent living. for a short period (2 weeks). Experience was limited to a single visit and informal comments by brother. many answers below I am not in position to evaluate. Als, billing was not handled by me.

This community is a good place to send your loved one. The staff are very kind and compassionate with the residents. They have all kinds of games and activities for the residents to participate in.

My loved one is pretty happy here. The staff have been good to work with when I have had to work with them. There has been a slight staff turnover due to the pandemic. Bingo is one of the activities offered at the community for the residents.

The facility is clean, but I have to remind them to clean my moms room when I go in and her laundry has been mixed up a few times. The staff is amazing, they really love what they are doing and it shows in their care. I love the people who work in memory care, they are fantastic. The food and desert here is really good, they are chef prepared meals. I visit a lot and the residents sometimes are busy doing activities and exercises, I think they could benefit from hiring an activities director to help. My mom loves it here and I would recommend them to others who are looking, it was like a weight lifted off of my shoulders.

Very nice building. But caregiving staff to resident ratios in memory care is low. I feel SOME of staff in memory care are there just for a pay check. They don't have a heart for memory care residents. Some care is not given (showers, help with toileting).

We have no problem with the community, they people there are very nice. Our only issues would be the communication regarding our loved one. Sometimes it is hard to get information and updates but we think that could be because of covid. We would definitely recommend this community to others.