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8.2

Review Score

196 reviews
9 communities
Starting from $X,XXX/mo

Chapters Living community listings

Showing 9 communities
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Chapters Living of San Antonio

10910 Town Center Dr, San Antonio, TX 78251

Starting at$X,XXX+ monthly
Photo of Chapters Living of San Antonio
8
8 Photos available
9.2
Review Score
29 reviews

My experience has been really good so far so I would highly recommend it. [name removed] is amazing!!Much better experience than my previous place

Provides: Memory Care

At Memory Care of Westover Hills, we are dedicated to the individualized, focused care of our Alzheimer's and dementia residents, and their families. We provide care environments for those suffering from the numerous forms of memory loss by offering a uniquely designed Care Program for each...

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Chapters Living of Barrington

510 West Northwest Highway, Barrington, IL 60010

Starting at$X,XXX+ monthly
9
9 Photos available
3
3 Floor plans available
9.2
Review Score
27 reviews

When we arrived we were located in a small unit. My wife required extra care so another bed was required. They moved us into a larger unit for NO additional charge! They acquired a bed for my wife which she...

Provides: Assisted Living, Memory Care

Chapters Living of Barrington is an intimate, licensed residence devoted to caring for those needing assisted living and nurturing those with memory loss or Alzheimer's disease. Multiple different care 'neighborhoods' are provided within Sunrise of Barrington: Assisted Living; the Terrace Club...

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Chapters Living of Elmhurst

123 W Brush Hill Rd, Elmhurst, IL 60126

Starting at$X,XXX+ monthly
1
1 Video available
13
13 Photos available
3
3 Floor plans available
8.7
Review Score
37 reviews

Originally I placed [name removed] at Artis of Elmhurst via a place for mom over 2 years ago, which was taken over several months ago by Chapters, which lasted a few months, which was just taken over by...

Provides: Memory Care

At Chapters Living of Elmhurst, we recognize it’s a privilege to serve as a dedicated support system for our residents. With a deep commitment to personalized care, our compassionate teams strive to create tailored experiences for our residents, ensuring their individual needs are met. Through...

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Chapters Living of New Braunfels

2022 Hwy 46 West, New Braunfels, TX 78132

Starting at$X,XXX+ monthly
11
11 Photos available
8.6
Review Score
13 reviews

Overall good experience for someone in a bad situation. Based on the experience we would recommend Chapters Living of New Braunfels to other families who may need a place for their loved ones

Provides: Memory Care

At Chapters Living of New Braunfels, we are dedicated to the individualized, focused care of our Alzheimer's and dementia residents, and their families.Our memory care specialists understand the importance of a personalized approach by providing customized programs that are designed to show the...

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Rose Estates

12700 Antioch Road, Overland Park, KS 66213

Starting at$X,XXX+ monthly
9
9 Photos available
8.0
Review Score
26 reviews

We have recently had problems with Rose Estates--some due to lack of staffing, which is a common problem with such facilities and some due to some irresponsible staff members.

Provides: Assisted Living

At Rose Estates Assisted Living, we're committed to delivering the amenities, care and service that our residents and their families deserve. We personalize our programs and services to provide the right balance of care and assistance as your needs change. Our friendly staff is dedicated to...

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Chapters Living of Northwest Chicago

1035 Illinois Rte 59, Bartlett, IL 60103

Starting at$X,XXX+ monthly
18
18 Photos available
3
3 Floor plans available
7.7
Review Score
11 reviews

There was a long period of adjustment after Chapters purchased Artis. It was hard on my father because so many of the staff left. There was no one really in charge for quite awhile. Things just seemed...

Provides: Assisted Living, Memory Care

At Chapters Living of Northwest Chicago, we recognize it’s a privilege to serve as a dedicated support system for our residents. With a deep commitment to personalized care, our compassionate teams strive to create tailored experiences for our residents, ensuring their individual needs are met....

... Read more

Chapters Living of Town Center

11909 Lamar Avenue, Overland Park, KS 66209

Starting at$X,XXX+ monthly
12
12 Photos available
1
1 Floor plans available
7.5
Review Score
32 reviews

The staff have been good to work with and do try their best during these trying times. My mom has bonded with a couple of them. And they were in contact when my mom had to go to the hospital last month. It...

Provides: Assisted Living

Your search is over. One look at the beautifully manicured lawns, spacious apartments and elegant decor, you'll know this is a great place to call home. Lounge by the fire, watch your favorite television program or listen to the player piano with your friends. Birds singing and crickets chirping...

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Chapters Living of Little Rock

2501 Aldersgate Rd, Little Rock, AR 72205

Starting at$X,XXX+ monthly
1
1 Photos available
6.5
Review Score
20 reviews

Always good to visit several times to see how the day goes when looking to find a place for your aging parents. They are willing to work with the family to find the best care and value for her money. I do...

Provides: Memory Care

At Memory Care of Little Rock, we are dedicated to the individualized, focused care of our Alzheimer's and dementia residents and their families. We provide care environments for those suffering from the numerous forms of memory loss by offering a uniquely designed Care Program for each...

... Read more

Chapters Living of South Bend

955 N Hickory Rd, South Bend, IN 46545

Starting at$X,XXX+ monthly
8.0
Review Score
1 review

After one month there I was ready to take my mom out and told them so. We had a very frank conversation of the lacking of services I had been told my mothers would be able to access. And other issues. I am...

Provides: Assisted Living, Memory Care

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Viewing 1-9 out of 9 communities

Reviews
for Chapters Living

8.2
Review Score
312 reviews

Review Score

312 reviews
8.2

Out of 10


5 star

56%

4 star

22%

3 star

13%

2 star

4%

1 star

8%

A Place for Mom has scored Chapters Living with 8.2 out of 10 using our proprietary review score based on 97 reviews in the last 2 years. Over all time, Chapters Living has 312 reviews with an average "overall experience" of 4.4 out of 5.

Overall Experience
172
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Date Submitted
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97
Reviewer
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225
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3
Care Received
84
221
201-220 of 312 reviews
Sort by

4.0
Gerry S - Family/Friend
Memory Care
December 14, 2021
Experience - sapienza

Brother stayed as a transition between hospitalization and returning to independent living. for a short period (2 weeks). Experience was limited to a single visit and informal comments by brother. many answers below I am not in position to evaluate. Als, billing was not handled by me.

Cleanliness

4

Friendliness

4

Meals & Dining

No data collected

Care Services

No data collected

Activities

No data collected

Staff

3

Value for Cost

No data collected


4.0
anonymous - Family/Friend
Memory Care
September 22, 2021
Verified Review
Safe Place

This community is a good place to send your loved one. The staff are very kind and compassionate with the residents. They have all kinds of games and activities for the residents to participate in.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

4

Activities

5

Staff

5

Value for Cost

5


4.0
Dave - Family/Friend
Assisted Living
September 13, 2021
Verified Review
Friendly Atmosphere

My loved one is pretty happy here. The staff have been good to work with when I have had to work with them. There has been a slight staff turnover due to the pandemic. Bingo is one of the activities offered at the community for the residents.

Cleanliness

5

Friendliness

5

Meals & Dining

3

Care Services

4

Activities

4

Staff

4

Value for Cost

No data collected


4.0
anonymous - Family/Friend
Memory Care
September 8, 2021
Verified Review
Excellent care

The facility is clean, but I have to remind them to clean my moms room when I go in and her laundry has been mixed up a few times. The staff is amazing, they really love what they are doing and it shows in their care. I love the people who work in memory care, they are fantastic. The food and desert here is really good, they are chef prepared meals. I visit a lot and the residents sometimes are busy doing activities and exercises, I think they could benefit from hiring an activities director to help. My mom loves it here and I would recommend them to others who are looking, it was like a weight lifted off of my shoulders.

Cleanliness

4

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

4

Staff

5

Value for Cost

5


4.0
anonymous - Family/Friend
Memory Care
August 16, 2021
Ask lots of questions.

Very nice building. But caregiving staff to resident ratios in memory care is low. I feel SOME of staff in memory care are there just for a pay check. They don't have a heart for memory care residents. Some care is not given (showers, help with toileting).

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

3

Activities

5

Staff

4

Value for Cost

3


4.0
Anonymous - Toured community
Assisted Living
November 6, 2018

Welcoming staff - especially enjoyed having the RN interview my father regarding his needs and level of care public areas were cheerful and comfortable Dining area was in process of redecorating Viewed one bedroom and studio apartments - nice size areas Wished shower was slightly larger, but easily accessible A plus was the full size fridge in kitchen area Reasonably priced - recent rate reductions Convenient location in Maumelle Maumelle location only drawback as I live in west Little Rock,

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
Anonymous - Family/Friend
Memory Care
November 10, 2017
Verified Review
Really Showed Compassion for My Mother

My mother was at Memory Care of Little Rock for respite care, and overall, I feel it was a good experience. I really appreciated the way they were truly showing compassion for my mother. Their care really seemed genuine to me. I also liked that while my mother wasn’t very interested in participating in activities while she was there, they still let her be a part of things by having her help sweep up and fold the laundry. The food was just ok, but they did offer options for the residents, meals were nutritious, and portion sizes were good. Overall, I feel pleased with the services at Memory Care of Little Rock.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
Anonymous - Toured community
Memory Care
August 23, 2017
Verified Review
Options for care for dad

We toured this community and like that it was very new. The staff was nice and the staff. They offer activities for the residents. We would recommend that families tour this new community for the options for a loved one.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
Anonymous - Family/Friend
Memory Care
July 26, 2017
Verified Review
Very Nice Community

Sunrise of Barrington is a very clean and beautiful community. The staff is very friendly and caring. My Mom is in the memory care unit and I feel that we have made a good choice for her security and safety. The staff seems well educated in handling any problems that may arise. I'm not sure of the activities that are available for my Mom. I'm really not sure what she can is capable of doing at this time. Sunrise of Barrington is one of the more affordable ones we had looked at, but it is still expensive. We may have to keep looking for something more affordable.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
Anonymous - Family/Friend
Memory Care
July 20, 2017
Verified Review
Its a nice place

The staff at Autumn Leaves are friendly and they do accommodate for my mother needs in the Memory Unit. I think that they could work on their activities more so that are geared more to what the residents would do to enter act with one another and stimulate them more. My mom says that she is bored out her mind. My mom goes to the main dining room as she is a real chatty, happy, go lucky sort, and likes to be around other people, unfortunately, there are a lot of residents that can not communicate as much as my mother does. So my mom does stay away from them. The community called me one day when my mom had a spat with another resident and I felt the situation was not handled correctly by the staff as they felt my mom should be medicated and I did not agree with them. The meals are done well and meet my mom's diet and she enjoys them. Autumn Leaves does have a doctor who comes in every Thursday to monitor all the patients. Autumn Leaves is very nice and I would recommend it to my friends and family.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
Anonymous - Toured community
Memory Care
July 20, 2017
Verified Review
Very Nice Tour of this Community

This was a community I was considering moving my husband too, it is a nice facility. Our tour of it went very well. The atmosphere was calm, and relaxing. Everyone was kind to my husband, and I. The staff was friendly, and everything went well. We did find another community that suited our needs better, but our tour went well of this facility.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
Anonymous - Toured community
Memory Care
March 25, 2017
Verified Review
A good tour!

Our tour of the Harbor House went very well. The facility was clean and well maintained. The tour guide was knowledgeable and friendly. It was a good tour and thy answered all of my questions as well as give me good information.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
Anonymous - Toured community
Memory Care
March 20, 2017
Verified Review
Knowledgeable tour guide!

While touring the Harbor House, I thought it was a very nice place. The community was clean and had a nice appearance. The person who took me around had a good presentation of what they had to offer. It was a good experience.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
Anonymous - Family/Friend
Memory Care
February 10, 2017
Verified Review
My Father is Well at This Community

So far everything is working out pretty well for my father with his move to this community. It is a good community, and I know he is being provided with good care. The staff is pretty good, they have been attentive, and helpful. I'am satisfied with all they have done for us.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
Anonymous - Toured community
Memory Care
January 23, 2017

The largest selection of residential floor plans (all similar efficiency type apartments of varying sizes) as well as semi private options. Rooms furnished with bed, dresser, night stand and desks. Comfortable residential area, with nice and clean public gathering areas. Dining somewhat austere. [Removed] was attentive and very helpful. Facility offers resbite stays which could provide 3-29 days of care and opportunity to "check out the facility" Observed attentive and friendly care givers. Full calendar of daily activities as do most all facilities. No sponsored outside travel. Secure front door with restricted entry from outside.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
Anonymous - Toured community
Memory Care
November 2, 2016
Verified Review
A Far Tour

They are very nice but way out of my price range. For what they ar offering for activities it was more than I wanted to pay. It was a fine tour and I was impressed with Denise, she was knowledgeable. Overall, it is out of my way. We need to be able to reach my loved one as soon as i can.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
Anonymous - Family/Friend
Memory Care
November 1, 2016
Verified Review
My husbands care.

I am happy with the care that my husband received here. The staff was nice and very kind and patient. The community is very clean and taken care of. They have activities that are offered to those who want to participate. We would recommend others to this community for great care.

Cleanliness

5

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
Melinda Remaly - Family/Friend
Memory Care
October 22, 2016
Verified Review
Harbor House Memory Care

I would say it's one of the best out there. My husband has been there for over 5 years. Staff is mostly attentive, loving and caring. The new Director (there almost 2 years) is incredible. Love her! Under her administration, the facility services and care have continued to improve. She truly cares about the individual clients and their families. One aspect I really appreciate is the philosophy to decrease meds whenever possible instead of always increasing meds!!! The small homelike nature of the facility is a benefit. It's easy to know all of the staff as well as the other clients and their families. HH team is responsive to client and family needs. Communication from staff and director is excellent. Director, as well as Nursing staff are always available for questions and concerns. Food is decent and abundant. Daily activities in house 1 and 2 are fairly good and consistent. Not so much in house 3. However, the team does a great job hosting holiday and family events. One gets a sense that the team really cares!!!!!!!!!! The new facility owner came in last year and has implemented several cosmetic upgrades. There is NO place like home. But, if that is not an option, as it is not for many of us, I would definitely recommend Harbor House for your loved ones.

Cleanliness

4

Friendliness

5

Care Services

4

Activities

3

Value for Cost

5


4.0
Anonymous - Toured community
Memory Care
September 15, 2016
Verified Review
Wonderful option!

The community at Autumn Leaves of Tulsa is wonderful. It is nicely kept and clean throughout. The staff were very friendly and Anthony was a charm to work with! The layout of the building had four different branches to the center. The layout was not what we were wanting for our loved one.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
Anonymous - Toured community
Assisted Living
February 4, 2016
Verified Review
Review of Heritage Village - Platte City, MO

very home like place; spacious, clean. residents and care givers seem happy; Patricia gave an informative tour. I think mother would be happy here.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


Viewing 201-220 out of 312 reviews

Frequently asked questions

There are 9 total Chapters Living Facilities.

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