Chapters Living

very home like place; spacious, clean. residents and care givers seem happy; Patricia gave an informative tour. I think mother would be happy here.

My mother has done very well there at Heritage Village of Gladstone. The overall atmosphere is very warm and comforting. I know that she is being very well taken care of. The service, the staff, the food, and everything all seems to be above par. The only area for improvement I have noticed is that mom needs a little more encouragement to make sure that she is showering as often as she needs to. Overall we are really very pleased.

Stonehaven seems to be very good right now, other than when she moved in on a Monday, the owner was out, she came straight from the hospital and there was no orientation for over a week. There was no welcome, no one came and talked to her, she didn't know about anything, menus to fill out, or when meal times were, or even where the dining room was. The only other thing is that there seems to be a lack of communication between nurses aides and the director of nursing. The director of nursing is very nice and very conscientious. They are very up on cleanliness, and the food is excellent, the dining area they keep it clean. They transport her to doctors appointments, which I love. The nurses aides are very friendly, and treat the residents with respect.

Lovely facility but we have lower cost options

My mother lived here for 1 1/2 yrs. She was well taken care of & loved. Meals were great! She never just stayed in her room because they encouraged socializing as much as could be expected. Activities to encourage their long term memory & creativity, snacks, & plenty of time for a nap! The staff became an extended family to me! There is not a perfect place, but they strive to be the best caregivers for the residences' well-being & happiness. Stop by and spend an hour there at different times of the day. The redirection for my Mom was extremely important due to dementia. That isn't possible at an assistant living facility, it wasn't needed during her 3 years there. Our loved ones needs change over the years. Don't wait too long to make the change for them, they can't do it alone!!

My father came from Atlanta to Autumn Leaves of Tulsa because of the staff. He was at Emory in Atlanta and my family had nothing but issues. Emory kept him drugged up and in him room for most of the day. Autumn Leaves is more like a home, and not an area to keep Alzheimer patients. When my sister got him to Tulsa, he was so medicated that he could not walk on his own. In a short time, Autumn Leaves (with a doctor that comes to the facility) had him off his medication completely. He was dancing to the music in the main area in no time. I lost my dad 8 months after he arrived and I wish he would have had more time to enjoy the last days of his life. He loved Autumn Leaves, and the staff was very good to him, as I know it took a lot of patience with his PTSD, and Alzheimers.

We stopped in at the heritage Village and found the community was nice but it did not fit what my mom was looking for. My mom has a scooter that she needs to get around and we felt there were no fire exits for emergency for her to get out in time also we felt there was not enough staff to help she such a occurence was to happen. We also found that the community was a little bite more what we were looking for spend.

We're pleased with this place so far. I'd give the staff a 10 out of 5 if I could, they're just great. This place is also priced very competitively compared to others in the area. My loved one does not like having a roommate, but unfortunately that is how the rooms are arranged here, and it is one of the reasons they are able to price it the way they do. If given the option to search again we'd have no problems selecting this place again.

Their fees are a little high. The staff is friendly - the nursing staff does not seem to be very friendly. When you approach them, yeah, but when you just see them they kind of run other way. I don't get any questions answered, put it that way. Most of the time the nursing staff either doesn't know or isn't there. The doctor ordered my mother to be on insulin that lasted 36 hours but it was being given to her every 24 hours and she became hypoglycemic and we almost lost her. I think that was the doctor's mistake but the nurses could have caught on. It's kind of like deliver the meds and go home. I'm a nurse so I know and that's just not the way you run things. They were helpful in getting eveything together to transfer my mom. I have to give them credit for that.

Visited on 5/18. Smallest Sunrise facility within 15 minutes of my house. Rooms have handicap accessible showers. Closest to doctors and Good Shepherd Hospital. Will cost about $116/day. Nurse from facility will assess dad on 5/20. Overall this place is much better for my dad than home.

I liked this place very much. It is still on my maybe list.

We have toured Heritage Village and have set a move-in date, subject to family approval of my decision.

Another Sunrise entirely devoted to AD care through hospice. Well run with cohesive staff. In an outlying suburb, mostly staffed and populated by local people. Perhaps 5 years old with many original staff. Very appealing & suitable. Point system here differs from point system at Sunrise Wilmette.

We toured with Sunrise of Barrington and right when we walked in, all we could smell was urine. It was also very cluttered.

My parents needed an assisted living community after leaving a nursing rehab facility. Because they were both dealing with memory issues, and wanted to be able to stay together. I followed up with Memory Care per recommendation from the nursing home. Mom and daddy were happy there...and even though mom has since passed on it is still daddys "home sweet home"!

My 90 y/o sister moved in the week before Thanksgiving, so she hasn't been there long. She seems to be doing much better than she was before moving in to Heritage. They make sure she takes her meds properly, and the meals are good and balanced--something she wasn't getting before. She likes the staff & they are so kind to her. The interaction with others has been good for her. It may not be as fancy or roomy as soon of the other places, but many of the frills seen in other assisted living homes would not be of use to her. So far so good. The family is relived to have her in a safe, sound environment.

When I first walked into Autumn Leaves, I did not like what I saw. I had been taking care of my mother for years and I had no experience with memory care units. When I first walked in, there were residents right as you walk through the door. There was someone tapping me, and some going up to my husband. I just feel that they should make it where there is a wall or something so you don't just walk into where all of the residents are.

Harbor House was okay. We have since moved mom somewhere nicer, and I can definitely tell the difference. This wasn't bad, but the food is better, and it's nicer, and bigger, at the new place. So this just gets an okay.

My mother has complaints, but I haven't seen the things she is complaining about. They have been very good about a lot of things. They were really helpful getting us moved in. I have seen little things, there was a light out in a hallway. I haven't seen any major problems. They are probably a little better than average.

The staff is very friendly and helpful! Pricing & location (near my home) Their willingness to work with me to get my mom in the facility