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7.8

Review Score

210 reviews
9 communities
Starting from $X,XXX/mo

Chapters Living community listings

Showing 9 communities
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Chapters Living of San Antonio

10910 Town Center Dr, San Antonio, TX 78251

Starting at$X,XXX+ monthly
Photo of Chapters Living of San Antonio
8
8 Photos available
9.5
Review Score
32 reviews

What we like the most about the community is that it is very clean, the rooms are nice and the personnel are very accommodating to the clients requests. Yes, we would recommend Grand Brook Memory Care to...

Provides: Memory Care

At Memory Care of Westover Hills, we are dedicated to the individualized, focused care of our Alzheimer's and dementia residents, and their families. We provide care environments for those suffering from the numerous forms of memory loss by offering a uniquely designed Care Program for each...

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Chapters Living of Barrington

510 West Northwest Highway, Barrington, IL 60010

Starting at$X,XXX+ monthly
9
9 Photos available
3
3 Floor plans available
8.7
Review Score
29 reviews

Eden Vista is exactly the right size for mother-in-law. The facility is situated in a quiet neighborhood and is clean and cozy. It feels very homey and is the perfect size - not too small or too large. It...

Provides: Assisted Living, Memory Care

Chapters Living of Barrington is an intimate, licensed residence devoted to caring for those needing assisted living and nurturing those with memory loss or Alzheimer's disease. Multiple different care 'neighborhoods' are provided within Sunrise of Barrington: Assisted Living; the Terrace Club...

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Chapters Living of New Braunfels

2022 Hwy 46 West, New Braunfels, TX 78132

Starting at$X,XXX+ monthly
11
11 Photos available
8.5
Review Score
17 reviews

Cleanliness - there is room for improvements. Overall it's a very nice place the staff is very caring. I'm happy my mom is there.

Provides: Memory Care

At Chapters Living of New Braunfels, we are dedicated to the individualized, focused care of our Alzheimer's and dementia residents, and their families.Our memory care specialists understand the importance of a personalized approach by providing customized programs that are designed to show the...

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Chapters Living of Elmhurst

123 W Brush Hill Rd, Elmhurst, IL 60126

Starting at$X,XXX+ monthly
1
1 Video available
13
13 Photos available
3
3 Floor plans available
8.5
Review Score
38 reviews

We have found the indigo staff to be friendly and it has been a good place for my mom. They have a new activities coordinator that has been doing a nice job with more activities including some that involve...

Provides: Memory Care

At Chapters Living of Elmhurst, we recognize it’s a privilege to serve as a dedicated support system for our residents. With a deep commitment to personalized care, our compassionate teams strive to create tailored experiences for our residents, ensuring their individual needs are met. Through...

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Chapters Living of Northwest Chicago

1035 Illinois Rte 59, Bartlett, IL 60103

Starting at$X,XXX+ monthly
18
18 Photos available
3
3 Floor plans available
6.8
Review Score
11 reviews

There was a long period of adjustment after Chapters purchased Artis. It was hard on my father because so many of the staff left. There was no one really in charge for quite awhile. Things just seemed...

Provides: Assisted Living, Memory Care

At Chapters Living of Northwest Chicago, we recognize it’s a privilege to serve as a dedicated support system for our residents. With a deep commitment to personalized care, our compassionate teams strive to create tailored experiences for our residents, ensuring their individual needs are met....

... Read more

Chapters Living of Little Rock

2501 Aldersgate Rd, Little Rock, AR 72205

Starting at$X,XXX+ monthly
1
1 Photos available
6.8
Review Score
22 reviews

Our experience with Chapters was amazing!!!! They were very good to Daddy and me. On a scale of 1 to 10, I'd give the a 12.The staff was kind, understanding and took excellent care of Daddy. They became...

Provides: Memory Care

At Memory Care of Little Rock, we are dedicated to the individualized, focused care of our Alzheimer's and dementia residents and their families. We provide care environments for those suffering from the numerous forms of memory loss by offering a uniquely designed Care Program for each...

... Read more

Chapters Living of Town Center

11909 Lamar Avenue, Overland Park, KS 66209

Starting at$X,XXX+ monthly
12
12 Photos available
1
1 Floor plans available
6.5
Review Score
32 reviews

The staff have been good to work with and do try their best during these trying times. My mom has bonded with a couple of them. And they were in contact when my mom had to go to the hospital last month. It...

Provides: Assisted Living

Your search is over. One look at the beautifully manicured lawns, spacious apartments and elegant decor, you'll know this is a great place to call home. Lounge by the fire, watch your favorite television program or listen to the player piano with your friends. Birds singing and crickets chirping...

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Rose Estates

12700 Antioch Road, Overland Park, KS 66213

Starting at$X,XXX+ monthly
9
9 Photos available

We have recently had problems with Rose Estates--some due to lack of staffing, which is a common problem with such facilities and some due to some irresponsible staff members.

Provides: Assisted Living

At Rose Estates Assisted Living, we're committed to delivering the amenities, care and service that our residents and their families deserve. We personalize our programs and services to provide the right balance of care and assistance as your needs change. Our friendly staff is dedicated to...

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Chapters Living of South Bend

955 N Hickory Rd, South Bend, IN 46545

Starting at$X,XXX+ monthly
7.2
Review Score
3 reviews

Since they care for dementia patients they work well with them. Room size is nice not too big or small. Bathrooms are large with her shower. You are your own decorator. It could be simple or as elaborate as...

Provides: Assisted Living, Memory Care

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Viewing 1-9 out of 9 communities

Reviews
for Chapters Living

7.8
Review Score
355 reviews

Review Score

355 reviews
7.8

Out of 10


5 star

49%

4 star

27%

3 star

13%

2 star

5%

1 star

8%

A Place for Mom has scored Chapters Living with 7.8 out of 10 using our proprietary review score based on 129 reviews in the last 2 years. Over all time, Chapters Living has 355 reviews with an average "overall experience" of 4.2 out of 5.

Overall Experience
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Date Submitted
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129
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256
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Care Received
129
213
141-160 of 355 reviews
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5.0
Jenna Mackey - Toured community
Memory Care
July 24, 2017

My sister and I have been looking for a place for our mother who was diagnosed with Alzheimer's a little over a year ago and just began visiting different memory cares in Tulsa. After touring 2-3 we were delighted to find Autumn Leaves as a welcomed breath of fresh air. Our visit was not scheduled and we dropped in mid-day. Beautiful grounds and entry, beautiful inside as well; building was impressively clean and no odors that we noticed. We immediately observed smiling faces and plenty of activity with the residents and staff members once we walked in the door. [Removed], the gentleman who gave us the tour, was a pure blessing to us both. He was very professional, seasoned and well-informed and was able to address so many of our initial hesitations and concerns. My sister and I both left feeling better and more comfortable with the option of placement than before we started. It was obvious their staff all have a heart for what they do because it showed. We will be back.

Cleanliness

5

Friendliness

5

Value for Cost

5


5.0
Anonymous - Toured community
Memory Care
May 9, 2017

This is a very nice community! Beautiful setting, nice interactive staff, residents interactive and busy, clean and accommodating. They seem to personally meet the needs of their residents. Definitely will consider this once Mom comes to visit.

Cleanliness

5

Friendliness

5

Value for Cost

5


5.0
Anonymous - Toured community
Assisted Living
March 17, 2017

Contact person not available. Facility was unaware of my sched tour. However, [Removed] went out of their way to make me feel welcome, introduced me to staff, showed me a room, discuss future remodel plans and activities, and focused on making the transition very easy and accommodating. Very nice facility. Cheerful staff and residents were engaged. Even if my family doesn't agree on proximity of this facility for us, I will be very sad because THIS is how I picture a residential care facility SHOULD be and as an RN, I am proud to highly recommend.

Cleanliness

5

Friendliness

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Memory Care
February 22, 2017
Verified Review
The best choice!!

I am so thankful for A Place For Mom, my mother in law is doing very well at Brookdale we have been extremely happy, the people are great and she is settling in very well. It was a stressful situation and A Place For Mom made a big difference. I am happy with our choice.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Anonymous
Memory Care
December 8, 2016
Verified Review
Happy residents!

We did not get to go on a official tour, but I was able to see what needed to be seen. The residents that were there talked to us and were happy that they were here. The community itself looked clean and open. It seems like a good place.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Memory Care
September 7, 2016
Verified Review
My Mother Being Cared For Well Here

I do think this was a good move for my mother. They have a super staff, I know she is being cared for very well. The staff have been very helpful and attentive to her and her needs. She seems to have adjusted well to it, and she likes it. It is a nice looking community, everything is very well maintained. I know she is safe and in good hands here. Overall this is a community I would recommend.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Memory Care
August 30, 2016
Verified Review
Good Experience With This Home Care

We used this home care agency for a little while. It was a good experience. We had one issue with one of the care givers , but overall we were pleased too. I would consider using this home care agency again. It was a good experience and I would recommend this home care.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Assisted Living
May 3, 2016
Verified Review
It's a wonderful place.

It's a wonderful place. The staff, and Kim [removed] in particular have just been fantastic. We have been very happy with Heritage Village so far.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Anonymous - Toured community
Assisted Living
May 3, 2016
Verified Review

We toured here and it was very nice. It was close to my home, which I liked. They didn't have the size room we were looking for available, so we stayed with Heritage Village, but just used a different location.

Cleanliness

5

Friendliness

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Memory Care
June 23, 2015
Verified Review
Very nice place!

They've really done an excellent job so far at Cedarhurst! My loved one was very solitary and sedentary before coming here, but after only a few weeks here she has really come out of her shell! She participates in all kinds of activities, and has even lost some weight! They have a lot to do here, including games, crafts, and bible studies. She's really enjoying herself. Really the only downside is the cost, which is quite high.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Anonymous - Industry reviewer
Memory Care
April 9, 2015
Verified Review
Home sweet Home for my parents!

My parents have one of the large 2 bedroom apartments. They love their new nest and have made some much needed friends. Everyone thinks, Oh try to keep them in their own place for as long as you can. Or you're a bad child putting your parents into assisted living. Wrong! They were in a cage in their place, couldn't drive, no one but each other to stare at all day or the tv, to tired to cook or clean up.even with all my help & an occasional helper. Here they have activities, new friends to share life stories with & learn of their new friends stories . The staff has been wonderful!! To my parents. No more cooking, laundry, etc. for my Mom! She LOVES it. Plus in the dining room it isnt the same food for every one. They have a menu as if you were dining on a cruise ship! P.s. Great chef! Also, I am at peace knowing there is always someone there for them 24/7. Hope this isn't inappropriate to mention but a place for mom Did Not help us find Mallard Cove! Someone else did, yet they demanded commission just because they sent me an email with mallard cove on it , along with an extensive list of every place in town. Then they sent out a referral to every place with our names so they would get commission. They did nothing to help us! Be careful. Mallard Cove gets a 10 from our family!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Assisted Living
September 20, 2014
Verified Review
My mom has dementia and they are real...

My mom has dementia and they are really patient with her. She has adjusted well and likes most everyone there. The staff is super! We are very happy with everything especially the cost.

Cleanliness

5

Friendliness

4

Care Services

4

Activities

3

Value for Cost

5


5.0
Anonymous - Family/Friend
Memory Care
May 2, 2014
Verified Review
It’s very expensive...

It’s very expensive, going up every month and I’ve only had my loved has only been there for been for three months. Before you place a loved one here, really ask about the prices of things! There is an outside area for residents to enjoy. I haven’t had a chance to try the food yet. I haven’t had any concerns about the laundry or the parking.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

3


5.0
Anonymous - Family/Friend
Memory Care
April 29, 2014
Verified Review
I wish I could give them five-plus-plus!!

For the friendliness of the staff I wish I could give them five-plus-plus!! They were wonderful with how much they loved the residents! They were so good to my loved one. They hugged him and I just knew they cared for him. I had a chance to try the food and it was tasty. If he hadn’t fallen, he’d still be there!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
B F - Toured community
Memory Care
April 1, 2014
Verified Review

They do a great job here! They're very attentive, friendly, and helpful. The dining service in particular is very nice, it's restaurant style dining where you order off of a menu, and they've got plenty of choices. I've eaten here a few times when I was visiting and it was always delicious! It's got a warm, homey feel, and plenty of privacy for the residents.

Cleanliness

5

Friendliness

5

Value for Cost

5


5.0
J S - Family/Friend
Memory Care
February 27, 2014
Verified Review
Positive experience from day 1!

We're so pleased with everything that they do here! I'd rate them higher than 5 across the board, if I could! The staff are very caring, and respond quickly to any questions or comments that you make. They work hard to please the residents and their families. My loved ones health has really improved since she moved here, she looks so much better and is more alert in general. I'd recommend them to anyone, we've had nothing but good experiences.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
K C - Family/Friend
Assisted Living
February 18, 2014
Verified Review
They do a great job here

We're very very happy with Heritage Village! Dad really seems to love it here. The nursing staff in particular do a really excellent job, they're very friendly and caring. I've also noticed that the residents themselves all just seem to be happy and well cared for in general. It really is a great place, and I would recommend it to anyone!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Anonymous - Toured community
Memory Care
January 22, 2014
Verified Review

The director Julie was very helpful and patient in answering our questions. The facility was beautiful and well maintained. The residents appeared happy and there was a warm sense of 'family'. The workers were kind and helpful and truly seemed to know and care about the residents. This facility was not large, but that seemed to enhance the caring atmosphere.

Cleanliness

5

Friendliness

5

Value for Cost

5


5.0
John - Family/Friend
Memory Care
September 19, 2013
Verified Review
Best one we've been to

My mother was in assisted living and she deteriorated there, went to rehab, came back here into their dementia ward called "The Willow." She was doing well there but she ended up having a stroke. We were jsut disappointed with what the facility was able to provide. We couldn't go back there after going to the rehab, they kept in touch with the rehab while she was there and it was determined between the two facilities that her condition was such that she wouldn't be a good fit. In my book this place was a 5, it was just a very empathetic, very caring, attentive staff and everybody, when I showed up knew exactly what was going on.

Cleanliness

5

Friendliness

5

Care Services

4

Activities

5

Value for Cost

5


5.0
A Place For Mom Customer - Toured community
Memory Care
September 11, 2013
Verified Review

Great experience and great place. Dawn was a very gracious host to my brother and I and helped ease our fears and pain during this rough time for us. Mallard Cove was spotless, rooms are great, activities are numerous and the dining room was inviting!!! Thanks Dawn!!!

Cleanliness

5

Friendliness

5

Value for Cost

5


Viewing 141-160 out of 355 reviews

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